Financial Services Representative
2 weeks ago
As a Financial Counselor at Foundations for Living, you will play a critical role in ensuring that patients receive the financial support they need to access quality healthcare. Your primary responsibility will be to perform daily cashiering and customer service duties at the front reception area, providing exceptional service to patients and their families.
Key Responsibilities:
- Review all admissions into the hospital within 24-48 hours and make contact with patients and/or family members to discuss financial arrangements.
- Estimate hospital bills and collect deposits from patients, ensuring that all necessary information is obtained.
- Screen uncompensated patients for financial assistance and make referrals to third-party eligibility programs or charity care, as needed.
- Process charity applications and scan supporting documents into the document imaging system.
- Work closely with the Admitting Department to collect any missing data, insurance information, or demographic information that was not obtained during admission.
- Provide customer service to patients and their families, responding to inquiries about their bills and resolving any issues that may arise.
- Perform daily cashiering duties for payments received at the front desk and set up payroll deductions for employee account balances.
Qualifications:
- Collections experience required.
- High School Diploma or GED required.
- PC skills required.
EEO Statement:
Foundations for Living is an equal opportunity employer and is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We believe that diversity and inclusion among our teammates are critical to our success.
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