Eddys Front Desk Agent

2 months ago

Kathio Township, United States Grand Casino Full time $16 - $20
The OpportunityThe Hotel Guest Services Front Desk Agent will engage in greeting Guests in a courteous and professional manner, helping with reservations, processing payment and safeguarding Guest information. The role also involves pre-registering Guests, preparing key packets, and coordinating check-in procedures for arriving groups. Additional responsibilities include providing accurate information about services and amenities, greeting Guests at the bell station, and managing luggage with care and courtesy to ensure optimal Guest service in every interaction.

What you get to do:
  • Greet, register, and manage the check-out process for Guests, delivering exceptional service in line with the hotel's standards.
  • Process transactions accurately, ensuring the check-in and check-out process adheres to company policy.
  • Keep an inventory of vacancies, reservations, and room assignments.
  • Respond to Guests' requests, concerns, or inquiries in a courteous and timely manner, providing clear information about facilities and hours of operation.
  • Maintain knowledge of all Grand Casino properties and nearby special events to inform Guests.
  • Explain room features and equipment to Guests upon entry, including the operation of locks, televisions, and thermostats.
  • Communicate Guest safety protocols, such as fire safety and evacuation procedures.
  • Accurately enter and verify Guest reservation information in the computer system, post charges to Guest accounts, and process payments using all applicable software systems.
  • Prepare the shift cash report, balance payments and disbursements with property management systems, and prepare the bank drop envelope for shift end and account balancing.
  • Perform Bell Person duties, such as assisting Guests with luggage and escorting them to their rooms.
  • Perform other departmental duties as assigned to contribute to the overall success and efficiency of the team.
What We Look for In a Person:
  • Serves and develops others by building relationships.
  • Fosters an inclusive workplace where inclusion and individual differences are valued.
  • Collaborates across boundaries to achieve common goals.
  • Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
  • Sets direction and influences others to translate vision into action.
  • Demonstrates drive for continued personal and professional growth.
What We Offer You:
  • We have a fun, energetic personality and are adventurous, creative, and open minded.
  • We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty)
  • Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of the organization.
  • We are a career accelerant, which means developing our Associates is one of our main priorities.
  • We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.
  • A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.
What Qualifies You:
  • Prior hotel experience preferred.
  • Bring your hardcore work ethic, attention to detail, your ability to have fun and we will train for the rest.
  • Must be able to secure license from Gaming Regulatory Authority (GRA).
  • Responsible for following all relevant Detailed Gaming Regulations (DGR’s).
  • Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.
Physical Needs:
  • Talk and hear; ability to communicate effectively.
  • See and adjust focus to include close, distance, depth, and peripheral vision.
  • Stand, walk, run, sit, (up to 8 hours) balance, stoop, kneel, climb, crouch, and/or crawl.
  • Handle objects, tools, and controls; reach with arms and hands.
  • Be able to lift and carry objects up to twenty-five (25) lbs.
Must Have Skills:
  • Strong commitment to delivering outstanding Guest service with a friendly and professional demeanor.
  • Excellent verbal and written communication abilities to interact effectively with Guests and provide clear information.
  • Excellent verbal and written communication skills to interact with Guests, team members, and management.
  • Keen attention to detail to ensure accurate reservation management, payment processing, and information provision.
  • Capability to perform physical tasks such as assisting Guests with luggage and escorting them to their rooms.
  • Professional appearance and demeanor, with a commitment to maintaining high standards of conduct and service.
  • Willingness to work various shifts, including nights, weekends, and holidays, to accommodate hotel operations and Guest needs.

  • Front Desk Agent

    1 month ago

    Newbury Township, United States Punderson Manor Lodge Full time

    Job DescriptionJob DescriptionJob Summary: We are looking to add an upbeat Front Desk Agent to Punderson Manor's team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.  Close reservations by checking out the room at...

  • Front Desk Representative

    3 days ago

    West Deptford Township, New Jersey, United States Residence Inn Deptford Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Deptford. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Guest Services: Provide attentive, courteous, and efficient service to all...

  • Front Desk Agent

    3 months ago

    Cranberry Township, United States Home2 Suites by Hilton Pittsburgh Cranberry, PA Full time

    Job Summary Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotels high standards of quality. Essential Job Functions This description is a summary of primary responsibilities and qualifications. The job...

  • Front Desk Agent

    3 months ago

    Cranberry Township, United States Home2 Suites by Hilton Pittsburgh Cranberry, PA Full time

    $500 Sign on bonus after 90 days!!Job SummaryGreets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotels high standards of quality.Essential Job FunctionsThis description is a summary of primary responsibilities and...

  • Medical Receptionist

    4 months ago

    Northville Township, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Township of Northville, MI, location, the leading physical therapy company in the country!This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry...

  • Medical Receptionist

    4 months ago

    Delran Township, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Delran, NJ, location, the leading physical therapy company in the country!This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its...

  • Front Desk Receptionist

    2 months ago

    Egg Harbor Township, United States Rothman Institute Full time

    Job Title:  Front Desk Receptionist Hours:  Mon - Fri: 8am - 4:30pm (will work 32 hrs/wk) Locations:  2500 English Creek Ave, Egg Harbor Township, NJ 08234 517 Route 72 West, Manahawkin, NJ 08050 Qualifications: High School Diploma or GED minimum education requirement Minimum of one (1) year’s experience in medical office...

  • Front Desk Receptionist

    5 months ago

    Anderson Township, United States Dermatology Specialists Of Greater Cincinnati Full time

    Job DescriptionJob DescriptionPosition SummaryEssential duties include providing excellent patient care via phone and in person; referring callers to the appropriate departments or scheduling appointments; verifying patients demographic and insurance information during check in. The position is a crucial link between the patient and the care delivered by the...

  • Full-Time Front Desk Associate

    2 weeks ago

    Randolph Township, United States ImageCare Radiology Full time

    Job DescriptionJob DescriptionSalary: $18/Hour ImageCare is seeking Full-Time Front Desk Associates in our Randolph office.**Schedule: Monday-Friday, 7:30 am-4:00 pm, alternating Saturdays**As we expand our footprint with the opening of our Randolph location, the Front Desk Associates will act as the representatives of ImageCare, interacting directly with...

  • Full-Time Front Desk Associate

    4 weeks ago

    Randolph Township, United States ImageCare Radiology Full time

    Job DescriptionJob DescriptionSalary: $18/Hour ImageCare is seeking Full-Time Front Desk Associates in our Randolph office.**Scheduale: Monday-Friday, 7:30 am-4:00 pm, alternating Saturdays**As we expand our footprint with the opening of our new Annandale office, the Front Desk Associates will act as the representatives of ImageCare, interacting directly...

  • Front Desk Coordinator

    6 days ago

    Egg Harbor Township, United States AtlantiCare Full time

    Job SummaryThe Client Services Representative plays a vital role in ensuring the smooth operation of our front desk at AtlantiCare. As a key member of our team, you will be responsible for providing exceptional customer service, managing patient appointments, and maintaining accurate records.Key ResponsibilitiesProvide quality customer service to patients,...

  • Front Desk Representative

    5 days ago

    Voorhees Township, NJ , USA, United States Global Pharma Tek Full time

    Job Summary: As a Patient Service Representative at Global Pharma Tek, you will serve as the first point of contact for patients, providing exceptional customer service and ensuring smooth patient flow. This role requires excellent communication skills, attention to detail, and a commitment to patient care.Key Responsibilities:Front desk operations,...

  • IT Help Desk Technician

    1 month ago

    Cranberry Township, United States All Lines Technology Full time

    Job DescriptionJob DescriptionAll Lines Technology is seeking a Help Desk Technician to join our IT staff. In this role you will support and maintain the organization's computer systems, desktops, and peripherals You will troubleshoot problem areas in a timely fashion and provide end-user assistance where required. This ideal candidate should possess...

  • Front Desk

    3 months ago

    Whitehall Township, United States Dental Dreams Full time

    Job DescriptionJob DescriptionThe Role: Dental Dreams LLC in Allentown, PA is hiring Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare...

  • Front Desk Administrative Assistant

    3 months ago

    Howell Township, United States Internal Medicine Practice Full time

    Job DescriptionJob Description FRONT DESK ADMINISTRATIVE ASSISTANTin a Medical Office.Must be CERTIFIED OR ELIGIBLE FOR CERTIFICATION, computer literate and experienced with EHR. Must have BASIC understanding of ICD10 and able to continue to learn and update knowledge.WE WIL TRAIN THE RIGHT CANDIDATE WHO IS EAGER TO LEARN AND GROW WITH THE PRACTICE.Strong...

  • Front Desk Medical Receptionist- Voorhees

    2 months ago

    Township of Voorhees, United States Strive Physical Therapy Full time

    Overview: Strive Physical Therapy, a member of the Confluent Health family, is looking for a FULL-TIME Front Desk Medical Receptionist to join our VOORHEES team! At  Strive Physical Therapy, you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives....

  • Front Desk Admin

    1 month ago

    Randolph Township, United States Primrose School of Randolph Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsPaid time offBuild a brighter future for all children.As an Front Desk Admin at Primrose School of Randolph, your dedication to the success of our next generation will ensure we deliver on our mission of bringing the best and most trusted early childhood education and care to the families we serve.Make...

  • Information Technology Help Desk Technician

    1 month ago

    Cranberry Township, United States All Lines Technology Full time

    All Lines Technology is seeking a Help Desk Technician to join our IT staff. In this role you will support and maintain the organization's computer systems, desktops, and peripherals You will troubleshoot problem areas in a timely fashion and provide end-user assistance where required. This ideal candidate should possess strong communication skills and be...

  • Front Desk/Membership Advisor

    3 months ago

    Voorhees Township, United States Orangetheory - Franchise #0163 Full time

    Job DescriptionJob DescriptionBe fit. Change lives. Have fun. Be a difference in the Gym. Be a difference in the Gym Industry.Lets face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We cant cram it all in here, but youll start noticing it from the first interview. Even our...

  • Front Desk Medical Receptionist- Cherry Hill Virtua

    1 week ago

    Township of Cherry Hill, United States Strive Physical Therapy Full time

    Overview: Strive Physical Therapy, a member of the Confluent Health family, is looking for a Full-Time Front Desk Medical Receptionist to join our Cherry Hill VIRTUA team! At  Strive Physical Therapy, you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday...