ServiceNow Technical Architect

2 weeks ago


Richmond, United States CloudRay, Inc Full time
Experience: 
  • 12 to 15 years experienced in administration/implementation/configuration of an ITSM solution in medium to large organization.
  • 5 to 8 years experience in administration/implementation/configuration of ServiceNow in the areas of ITxM (ITSM, ITAM, ITOM), CSM (not limited to), SPO (desired) and Scoped Application solution.
  • Experienced in  ITIL Process Definition, Integration Solutions, Architecture level configurations, Converting Business Requirements into Technical Solutions.
  • Must have experience in integrating ServiceNow with other 3rd party systems or inhouse tool developed by customer’s in house team.
  • Lead at least a couple of  Implementation projects in different ServiceNow modules including Scoped applications and 1 complete Implementation  lifecycle for ServiceNow.
  • ServiceNow Sourcing and procurement operations (SPO) knowledge or implementation experience is desirable.
  • Past work experience with industry leading providers of ITSM tools.
  • Must have experience in drafting design, present to architecture board and obtaining sign off.
  • Should be able to decide what is the right level of detail in low level design.
  • Certifications – Certified application developer, Certified implementation specialist – CSM, ServiceNow Certified Technical Architect (preferred).

Thanks,
Srinath Soma
srinath.soma@cloudrayinc.com

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