Area Supervisor

4 months ago

Asheville, United States Ross Stores Full time $18 - $20
Our values start with our people, join a team that values you

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:
  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environments:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
Customer Service:
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Personal and Store Brand
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.
General Merchandising:
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.
Loss Prevention:
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts Code 50ǥ package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Front End Supervision and Operations:
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and presence at the Front End, managing the line to expedite Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates? break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the Scan and Bag best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men?s/Women?s 4-way features, and specialty racks.
Fitting Rooms:
  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
Administrative Duties as Assigned by Store Manager:
  • Ensures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.

PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.

SUPERVISORY RESPONSIBILITIES:
  • Retail Associates
  • Stockroom Leads (where applicable)

DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management?s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company?s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

  • Area Supervisor

    1 month ago

    Asheville, North Carolina, United States Ross Dress For Less Full time

    Store Operations Lead OpportunityRoss Dress for Less is a dynamic and fast-paced retailer with a strong commitment to customer service and employee development. We are currently seeking an experienced Area Supervisor to join our team as a Store Operations Lead. This role is responsible for overseeing the day-to-day operations of the store, ensuring a safe...

  • Supervisor of Food

    3 weeks ago

    Asheville, North Carolina, United States Biltmore Farms, LLC Full time

    Job DescriptionWe are looking for a highly organized Supervisor of Food & Beverage to join our team at Biltmore Farms, LLC. This individual will be responsible for overseeing the day-to-day operations of our restaurant and bar areas, ensuring excellent customer service, and managing a team of food and beverage staff. A minimum salary of $16.75 per hour is...

  • Facilities Management Supervisor

    2 weeks ago

    Asheville, North Carolina, United States Golds Gyms of the Carolinas Full time

    Job OverviewGolds Gyms of the Carolinas is seeking a dedicated and experienced Facilities Management Supervisor to oversee the cleanliness and maintenance of our facilities. This role is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and ensuring a safe and healthy environment for our members.About...

  • Laboratory Supervisor

    2 days ago

    Asheville, United States S&ME Inc. Full time

    Laboratory SupervisorRequisition Number: 2024-1410-13S&ME is looking for a motivated and passionate Laboratory Supervisor to join our Construction Services team in Asheville, North Carolina. Are you ready to contribute your experience and knowledge to meaningful projects? Join us at S&ME!As the Laboratory Supervisor, you will be responsible for managing lab...

  • Area Manager

    2 weeks ago

    Asheville, North Carolina, United States Ross Dress For Less Full time

    At Ross Dress for Less, we are committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.Job SummaryThe Area Supervisor is a member of the Store Leadership team who is responsible for a specific assigned area of the Store as well as the general operations and supervision of the Store when...

  • Maintenance Supervisor

    2 months ago

    Asheville, United States J.Crew Full time

    Maintenance Supervisor (Mon-Fri-1st Shift) – Asheville, NCThe Maintenance Supervisor will ensure proper and efficient operation of the distribution center facilities and equipment, supporting the business needs with minimal interruption, ensuring a safe and healthy work environment, while maintaining / lowering cost. We are looking for a servant leader to...

  • Maintenance Supervisor

    1 week ago

    Asheville, United States J.Crew Full time

    Maintenance Supervisor (Mon-Fri-1st Shift) – Asheville, NCThe Maintenance Supervisor will ensure proper and efficient operation of the distribution center facilities and equipment, supporting the business needs with minimal interruption, ensuring a safe and healthy work environment, while maintaining / lowering cost. We are looking for a servant leader to...

  • Maintenance Supervisor-Arts

    2 weeks ago

    Asheville, United States RATP Dev USA Full time

    Maintenance Mission • Supervise maintenance personnel. Duties include organizing and prioritizing job assignments and assigning personnel to job tasks, quality control of work performed, assists personnel with instructions and provides technical information and instructs personnel in the proper use of tools and equipment. • Assists the parts clerk in...

  • PRN School Health Care Professional

    3 weeks ago

    Asheville, North Carolina, United States Mountain Area Health Education Center Full time

    About the Role:Mountain Area Health Education Center (MAHEC) seeks a skilled School Health Nurse to join our team. As a PRN School Health Nurse, you will provide comprehensive nursing services to students in Buncombe County, Asheville City, and assigned Charter Schools.Key Responsibilities:Deliver high-quality nursing services to students, focusing on early...

  • Asheville City School Health Nurse

    3 weeks ago

    Asheville, North Carolina, United States Mountain Area Health Education Center Full time

    About the Role:Mountain Area Health Education Center (MAHEC) is seeking a compassionate and skilled School Health Nurse to join our team. As a PRN School Health Nurse, you will provide comprehensive nursing services to students in Buncombe County, Asheville City, and assigned Charter Schools.Key Responsibilities:Provide personalized nursing services to...

  • J.Crew | Maintenance Supervisor

    1 week ago

    asheville, United States J.Crew Full time

    Maintenance Supervisor (Mon-Fri-1st Shift) – Asheville, NCThe Maintenance Supervisor will ensure proper and efficient operation of the distribution center facilities and equipment, supporting the business needs with minimal interruption, ensuring a safe and healthy work environment, while maintaining / lowering cost. We are looking for a servant leader to...

  • Maintenance Supervisor-Arts

    2 days ago

    Asheville, United States Map data Full time

    Responsibilities:Supervise maintenance personnel. Duties include organizing and prioritizing job assignments, assigning personnel to job tasks, quality control of work performed, assisting personnel with instructions, providing technical information, and instructing personnel in the proper use of tools and equipment.Assist the parts clerk in procurement of...

  • Maintenance Supervisor

    2 days ago

    Asheville, United States Lincoln Military Housing Full time

    OverviewIf you love making people feel at home, you’ll love working at Willow Bridge Property Company. Whether you’re just starting your career or joining later in your journey, we’re eager to help you find your perfect fit. Willow Bridge is a full-service residential property company with deep roots in the industry. Since our early days as Lincoln...

  • Experienced Sheet Metal Supervisor for Commercial Construction Projects

    1 month ago

    Asheville, North Carolina, United States Team Industry Full time

    Job OverviewWe are seeking a skilled Sheet Metal Foreman to lead our team on commercial construction projects in the Asheville, NC area.Responsibilities:Supervise installers during day-to-day field operations.Manage a crew, assign tasks, communicate safety issues, and provide proper protective equipment (PPE).Select sheet metal gauge and type based on...

  • Claims Supervisor

    4 weeks ago

    Asheville, United States Vaya Health Full time

    LOCATION: Remote - This is a home based, virtual position that operates on US Eastern Standard time within the hours of 8:30am-5:00pm EST. Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL.GENERAL STATEMENT OF JOBThe Claims Supervisor administers all accounting functions related to a designated area of physical and...

  • Crew and Supervisor

    3 days ago

    Asheville, United States Bruegger's Bagels Full time

    Job DescriptionJob DescriptionAt Bruegger's Bagels, we are team oriented, customer service driven and maintain organization and cleanliness. There are many opportunities to grow and earn more. If you are customer service driven, team oriented and love to work in the food industry, Bruegger's bagels is a great place to begin your career. About the...

  • General Construction Supervisor

    2 weeks ago

    Asheville, North Carolina, United States Restoration Service Company Full time

    Construction Division Manager Job SummaryWe are seeking a highly skilled Construction Division Manager to lead our construction division at Restoration Service Company. This is a critical role that requires strong leadership and management skills, as well as experience in construction management.Main Responsibilities:Lead and manage the construction...

  • Triage and Scheduling Supervisor

    2 weeks ago

    Asheville, North Carolina, United States EmergeOrtho Full time

    The Call Center Manager at EmergeOrtho plays a pivotal role in ensuring exceptional patient experiences through efficient and effective call center operations. As a seasoned leader, you will oversee a team of professionals, driving success by recognizing areas for improvement and implementing corrective actions.Your key responsibilities will include:•...

  • School Health Nurse- PRN

    3 weeks ago

    Asheville, United States Mountain Area Health Education Center Full time

    MAHEC is seeking to fill a PRN (as needed) School Health Nurse to provide nursing services to students attending Buncombe County, Asheville City and assigned Charter Schools. SPECIFIC RESPONSIBILITIES: NURSING SERVICES * Provide comprehensive nursing services to students in a school setting with a focus on early detection, intervention, referral,...

  • Sales Floor Associate

    2 days ago

    Asheville, United States Hamrick's, Inc. Full time

    The Sales Associate is responsible for delivering superior customer service, generating sales, merchandising, and safeguarding company assets. This associate maintains a positive company image by being courteous and professional in all situations with customers and employees.ResponsibilitiesProvide superior customer service by being prompt, courteous, and...