Airline Passenger Assistant

4 months ago


Nashville, United States ABM Full time $15 - $16
The Airline Passenger Assistant, also known as the Wheelchair Agent, fulfills airline passenger service obligations for passengers who require or request wheelchair assistance. Passenger service positions are very customer service-oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week.
Pay Rate: $14.75 per hour plus tips.
Benefit Information:ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
Basic Qualifications:
  • Must be 18 years of age or older
  • No high school diploma, GED, or college degree required
  • No experience is required and on-the-job, training is provided

Preferred Qualification:
  • One (1) year of customer service experience preferred

Responsibilities:
  • Follow safety precautions at all times while transporting passengers
  • Positive interpersonal interaction with passengers 
  • Comply with all client and/or site security requirements and processes 
  • Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
  • Assist passengers with baggage retrieval and transport, if necessary
  • Coordinate assignments with dispatchers and gate Agents, if necessary
  • Complete thorough Incident Reports

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.Military and veteran-friendly employers, veterans, and candidates with military experience are encouraged to apply.

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