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Account Manager
2 weeks ago
- Health insurance.
- Dental insurance.
- Employer-paid life insurance.
- Employer-paid short-term & long-term disability.
- Voluntary additional life insurance.
- Employee Assistance Program.
- 48 hours of sick time after three months.
- 80 hours of vacation time after six months.
- $400 referral bonus
Roles & Responsibilities
- Weekly or bi-weekly calls with facilities to discuss A/R and go over any questions from the past week. An agenda from the week prior will be sent before the call.
- Out of network rate quotes (Estimated daily rate per policy and estimates given on days authorized based on our data). Any real time questions on VOB’s. It would be ideal to create one bank for all AM’s to access this information in case someone is out sick etc.
- Weekly reporting for all facilities to have paid to subscriber payments
- Weekly reporting on what insurance has paid to the facility directly
- Provide facility with weekly billing census report (sent over by billing to the Account Manager)
- Provide any feedback on claims/payments/questions facilities have in-between scheduled calls
- Sending facilities any missing information prohibiting our medical records team to send out medical records
- Monthly reporting for end of month process. Reconciling against bank deposits given to us- etc. Might want to have a more established way of doing this for accuracy. Some I just pull and some I reconcile off their deposits. It depends on what they want.
- Notification of policy terms in real time
- At least 1 year of experience in behavioral health account management, client services or revenue management.
About Medusind:
Since 2002, organizations across the entire healthcare spectrum have leveraged our deep expertise and high-quality solutions to maximize revenue, reduce operating costs and navigate the changing healthcare landscape.Medusind’s unique combination of deep industry expertise, robust operational capability, and client-focused service significantly improves the efficiency and profitability of healthcare organizations. Client satisfaction is the primary focus of the Medusind leadership and staff.Our highly experienced personnel, cutting edge technology, and forward thinking approach allows us to deliver effective solutions while staying ahead of healthcare industry changes.
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