Dental Patient Scheduler

3 months ago

Asheville, United States Dental Associates Group Full time $20 - $23
Job Title: Dental Scheduling Coordinator
Location: Fox Dental Associates

Type: Full-Time

About Us: Fox Dental Associates is a leading dental practice dedicated to providing top-notch dental care to our community. We pride ourselves on our patient-centered approach, state-of-the-art facilities, and our friendly and professional team. We are currently seeking a highly organized and motivated Dental Scheduling Coordinator to join our team.


Position Overview: As a Dental Scheduling Coordinator, you will be the first point of contact for our patients, ensuring a smooth and efficient scheduling process. Your role is crucial in maintaining our practice's workflow, ensuring that our dental professionals can deliver the highest level of care.


Key Responsibilities:
  • Schedule patient appointments, follow-ups, and consultations efficiently and accurately.
  • Manage the appointment calendar, optimizing the schedule to maximize productivity.
  • Confirm and remind patients of their appointments via phone, email, or text.
  • Handle patient inquiries, providing excellent customer service and addressing concerns promptly.
  • Coordinate with dental staff to accommodate urgent or emergency appointments.
  • Maintain patient records and update the scheduling system regularly.
  • Verify patient insurance information and assist with billing and insurance claims as needed.
  • Ensure a clean and organized reception area.
  • Assist with other administrative tasks as required.

Qualifications:
  • High school diploma or equivalent
  • Experience working in a dental office is required.
  • Customer Service experience is required.
  • Previous experience in a dental office or medical scheduling is highly preferred.
  • Excellent organizational and multitasking abilities.
  • Strong communication and interpersonal skills.
  • Proficiency in dental scheduling software is preferred.
  • Ability to handle sensitive information with confidentiality.
  • Customer-service oriented with a friendly and professional demeanor.
  • Ability to work effectively in a fast-paced environment.

What We Offer:
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • The chance to be a part of a practice that values patient care and excellence.

Join our team and contribute to making a positive impact on our patients' dental health and experience

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