Front Desk Agent/Staff Member

1 week ago


Portland, United States PDK Hotel Group Full time $16 - $18
Job Summary:
We are seeking enthusiastic and customer-focused individuals to join our hotel team as Front Desk Agents/Staff Members at Holiday Inn. As a Front Desk Agent, you will play a crucial role in ensuring our guests have a personal and wonderful experience during their stay, from check-in to check-out. You will be responsible for providing exceptional customer service, multitasking efficiently, and maintaining a positive attitude. Successful candidates will undergo safety training and certification before starting employment.

Responsibilities:
  • Greet guests warmly and provide a friendly and professional first impression.
  • Assist guests with check-in and check-out processes, ensuring accuracy and efficiency.
  • Provide information about hotel services, amenities, and local attractions to guests.
  • Handle guest inquiries, requests, and complaints promptly and professionally.
  • Answer phone calls and direct them to the appropriate department or individual.
  • Maintain accurate guest records and process payments using the hotel's property management system.
  • Coordinate with housekeeping and maintenance departments to ensure guest satisfaction and resolve any issues.
  • Assist in resolving billing discrepancies and ensuring accurate guest folios.
  • Collaborate with team members to achieve daily operational goals and maintain a high level of customer satisfaction.
  • Stay updated on hotel policies, procedures, and special promotions to provide accurate information to guests.
  • Participate in training programs and stay informed about safety protocols to ensure a secure environment for guests and staff.

We'll support you in and out of the workplace by offering:
  • Team-spirited coworkers.
  • Encouraging management.
  • Learning and development opportunities.
  • Discounts on hotel rooms.

Shift times (Swing 3pm-11pm need 2-4 candidates Night Audit 11pm-7am 2-4) 
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour

About PDK Hotel Group:

Founded and based in Portland, Oregon, PDK Hotels Group is a privately held provider of property management solutions and hotel development company customized to fit your unique needs.. We provide management of hotel assets throughout the Pacific Northwest (British Columbia, Oregon, Washington, and Idaho sometimes: Southeastern Alaska, Northern California, Western Montana, Yukon).


  • Front Desk Agent

    21 minutes ago


    Portland, United States TWH Full time

    Towneplace Suites by Marriott in Fort Worth is located at 805 E Belknap St, Fort Worth, Texas, 76102. Our Front Desk Agent: - Balances and audits for accuracy room revenue, food and beverage revenue; assists in the preparation of all reports relevant Agent, Front Desk, Account, Revenue, Hotel, Accounting

  • FRONT DESK AGENT

    Found in: Careerbuilder One Red US C2 - 23 hours ago


    Portland, TX 78374, USA, United States Western International - Texas Western Hospitality Full time

    Towneplace Suites by Marriott in Fort Worth is located at 805 E Belknap St, Fort Worth, Texas, 76102. Our Front Desk Agent: - Balances and audits for accuracy room revenue, food and beverage revenue; assists in the preparation of all reports relevant Agent, Front Desk, Account, Revenue, Hotel, Accounting

  • FRONT DESK AGENT

    Found in: Careerbuilder One Red US C2 - 23 hours ago


    Portland, ME 04122, USA, United States Highgate Hotels, Inc. Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel

  • Front Desk Agent

    15 hours ago


    Portland, United States CSM Corporation Full time

    ** Front Desk Agent** **Job Category****:** Front Office **Requisition Number****:** FRONT004754 Showing 1 location **Job Details** **Description** **Sign On Bonus / Benefits** $500 Sign on bonus after 90 days! Full Time Associates qualify for benefits (Medical, Dental, Vision, PTO, 401K) **Job Duties** Anticipates and responds to guests in a friendly and...

  • Front Desk Agent

    Found in: Talent US C2 - 4 days ago


    Portland, United States Pyramid Global Hospitality Full time

    Overview Come be a part of something bigger! Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectivenessthrough, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental...


  • Portland, United States The Chebeague Island Inn Full time

    Chebeague Island Inn is looking for team members to join our team for the 2024 season running May through mid October.Sitting on 2.5 acres of waterfront property, the historic inn is a culinary destination, wedding haven and serene getaway on Chebeague Island located off of Portland, Maine. Open positions include:Front Desk AgentsFront Desk...


  • Portland, Oregon, United States The Chebeague Island Inn Full time

    Chebeague Island Inn is looking for team members to join our team for the 2024 season running May through mid October.Sitting on 2.5 acres of waterfront property, the historic inn is a culinary destination, wedding haven and serene getaway on Chebeague Island located off of Portland, Maine. Open positions include:Front Desk AgentsFront Desk SupervisorRooms...

  • Front Desk Agent

    Found in: Resume Library US A2 - 1 week ago


    Portland, Oregon, United States Hotel Lucia Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Agent

    3 minutes ago


    Portland, United States Highgate Hotels Full time

    HourlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of...

  • Front Desk Agent

    Found in: Resume Library US A2 - 1 week ago


    Portland, Oregon, United States Courtyard Portland East Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...


  • Portland, United States Portland State University Full time

    The Front Desk Assistant Manager collaborates with the Front Desk Manager to optimize front desk operations. As the front desk is the hub of the hotel and where lasting impressions are made, the person in this position must be cognizant of their lead Assistant Manager, Front Desk, Manager, Operations, Assistant, Management, Education

  • Closing Shift Front Desk Associate

    Found in: Talent US C2 - 14 hours ago


    Portland, United States Muv Fitness Full time

    We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.  You are a natural people person with a passion for health...


  • Portland, United States Portland State University Full time

    The Front Desk Assistant Manager collaborates with the Front Desk Manager to optimize front desk operations. As the front desk is the hub of the hotel and where lasting impressions are made, the person in this position must be cognizant of their leadership by example and consistently demonstrate a spirit of hospitality. This includes when problem solving,...

  • Front Desk + Play Lounge

    Found in: beBee jobs US - 2 weeks ago


    Portland, Oregon, United States barre3 Full time

    Who we areBarre3 is a fitness company with a revolutionary vision: to redefine what success in fitness means. Profiled for disrupting the industry in major media outlets such as How I Built This, Fast Company, Forbes, and Time, we have flipped the focus of fitness from attaining an imagined ideal driven by societal standards to being balanced in body and...

  • FRONT DESK AGENT

    Found in: Careerbuilder One Red US C2 - 24 hours ago


    Portland, ME 04102, USA, United States Highgate Hotels Full time

    HourlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of...

  • Front Desk/Snackbar

    1 week ago


    Portland, United States MILWAUKIE BOWL Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive wagesFlexible schedulingA team-based atmosphere with a focus on fun!Job SummaryWe are seeking a friendly and organized Front Desk person to join our team! As the Front Desk person, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them...

  • Front Desk/Snackbar

    1 week ago


    Portland, United States MILWAUKIE BOWL Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive wagesFlexible schedulingA team-based atmosphere with a focus on fun!Job SummaryWe are seeking a friendly and organized Front Desk person to join our team! As the Front Desk person, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them...


  • Portland, United States Renew Accident & Injury Chiropractic Clinic Full time $18 - $23

    Our chiropractic and massage clinic is growing and needs to add one more talented person to our team. If you have front desk experience in healthcare, or currently have a CA (chiropractic assistant) license, this position may be perfect for you. Job details:Our office has two front desk employees, two doctors, and five massage therapists. We need someone...


  • Portland, United States barre3 Full time

    Job DescriptionJob DescriptionWho we areBarre3 is a fitness company with a revolutionary vision: to redefine what success in fitness means. Profiled for disrupting the industry in major media outlets such as How I Built This, Fast Company, Forbes, and Time, we have flipped the focus of fitness from attaining an imagined ideal driven by societal standards to...


  • Portland, United States Workout Anytime Portland Full time

    Job DescriptionJob DescriptionLooking for a front desk associate to join our team! Enjoy working in a friendly environment that promotes health and well-being. Potential to step into an Assistant Manager role.Responsibilities:Instruct individuals in purchasing the appropriate membershipDemonstrate great customer service skills despite challenging...