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Store Manager
4 months ago
The Store Manager provides team leadership for store performance and is responsible for all sales, service, logistical, fiscal, and method processes, which embody the vision and mission of the company. The Store Manager must create a positive, upbeat, and winning environment for customers and employees by inspiring a shared vision and a contagious enthusiasm for the job.
Job Description:
The Store Manager is the caretaker of The Company’s market interests as well as the security and protection of company and corporate inventory and assets. The Store Manager has discretionary and independent judgment such as decision making, authority over important matters, and are expected to execute their business operation responsibilities while still performing their primary duties. All things that relate to the professional and efficient operations of a store unit, recruiting, and development of staff are the responsibility of the Store Manager.
Job Responsibilities:
- Display a commitment to the company, customer, and fellow employees to “do the right thing” while making decisions and problem solving on the job.
- Demonstrate kind and respectful behavior to everyone. Treatment which embodies our Code of Conduct and Workplace Fairness programs. Create an atmosphere that makes all employees & customers feel included and appreciated.
- Provide and maintain a workplace free from harassment, intimidation, hostility, or any activity that creates such an environment for employees or customers.
- Through leadership development, contribute to employee’s knowledge, skill level, and success regarding position development and expertise in customer service, product, preparation/ application, and troubleshooting of coatings systems, as well as operations, and adherence of policy and procedures.
- Strive to exceed customer expectations with a staff that presents an enthusiastic, professional customer service image through their attitude and appearance.
- Provide a safe and healthy workplace through application of training and programs in proper safety processes.
- Accurate management and reporting of all statutory matters, payroll processes, FLSA wage and hour, timekeeping, meal & rest break, complaints, leaves of absence, etc.
- Participate in the day-to-day retail and commercial operations of the Store.
- Directly supports commercial sales efforts in the market.
- Development and implementation of the store’s annual business and sales development plan
- Manage store sales, expense, and inventory levels to budget. Inventory excellence through meeting gross margin ROI; turn management; accurate order/receiving processes; cycle counts, write-downs/offs, shelf tagging, etc.
- Maintenance and appearance of physical facility both interior and exterior as well as the condition, maintenance, and use of delivery vehicle.
- Staff level scheduling to affect the highest level of customer service and AOR’s.
Knowledge, Skills, Requirements and Essential Functions:
- Two years of industry and management experience as a Rodda Paint or coatings related industry employee.
- Demonstrated experience of leadership, training, & employee development while working in a store unit.
- Excellence in execution of store business plan, fiscal management from financials, budgeting to operating statements, inventory management and control, etc.
- Timely and predictable attendance is a requirement for all Rodda Paint positions. Scheduling and reporting of this position must remain flexible and available given the contingencies of the business and company.
- Completion of all required job training; proficient computer and POS skills
Must be physically able to do all store work, possess a valid State driver’s license, or within 30-days of employment or transfer
About Rodda Paint:
Rodda Paint is the largest privately owned producer in the Pacific Northwest. Since 1932 we have been manufacturing our signature brand of paints and coatings, deep within the heart of Portland's industrial district. The distribution goes well-beyond the Oregon state-line, to numerous home-improvement store shelves, online market-places, and our direct-retail centers. Each Rodda employee is active in the development and expansion of our brand and in-turn is granted a portion of our Annual Profit-Share; after meeting their qualifying year of employment. Our full-time and part-time employees receive paid time-off and opportunity to participate in 401k savings with employer-match. Full-time employees working at all levels, have the option of a substantial-benefits package. We actively support employee recognition through an incentive program. We provide training, development, and advancement-opportunities in order to provide each Rodda employee with a chance to establish a long-term career. It is no wonder that since 1932, Rodda Paint has become the largest family-owned, regional paint company: We operate in five states, with over 60 locations, and we are 400-strong In part this is due to the business-partnerships we forge through our commitment to integrity and service; While ensuring our coworkers and teams benefit from the thriving and supportive professional environments. All of it is ultimately created and maintained through the service and dedication of each Rodda employee.
