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Referral Coordinator

4 months ago

Brunswick, United States Centurion Spine and Pain Centers Full time $17 - $20
About the Job:
  • We are looking to hire a Referral Specialist who will be responsible for processing and verifying all patient referrals and authorizations; providing excellent care, and collaborating effectively with all departments. Please note that this is a Full-time position.

Qualifications:
  • High school diploma or equivalent required.
  • Previous experience as a referral coordinator or background in general office work is preferred.
  • Ability to comprehend and follow established office routines and policies.
  • Understanding of insurance carriers’ plans and guidelines.
  • Demonstrated working knowledge of medical terminology, CPT, and ICD-9 codes.
  • Good Computer skills including Microsoft office products.
  • Strong oral and written communication skills.
  • Ability to multi-task efficiently and effectively.
  • Good interpersonal and organizational skills.
  • Highly detail-oriented.

Essential Functions:
  • Obtains and reviews authorization requests and follows the referral processes. Utilizes multiple computer programs to validate insurance eligibility and insurance requirements.
  • Contacts insurance companies to verify benefits and obtain pre-certification and/or authorization when required.
  • Accurately enters authorization and /or pre-certification information into the computer system and attaches authorization.
  • Ensures appropriate feedback and follow-up with all authorization and /or pre-certification requests.
  • Processes referrals for authorization within time frames set by regulatory or company policy.
  • Locates and refers patients to appropriate providers and/or facilities.
  • Communicates efficiently and effectively with other providers’ offices, insurance companies, and patients.
  • Notify patients when the outgoing referral process is completed and enter appropriate documentation into the patient’s electronic medical chart.
  • Responsible for all communicative referral information. (i.e. faxes, e-mails, telephone calls) 
  • Closes check out at end of the day.
  • Processes and verifies new patient referrals promptly.
  • Documents work processes as required.
  • Always act in a friendly manner toward all patients, family members, coworkers, and other internal or external customers.
  • Maintains confidentiality of information on patients.


About Centurion Spine and Pain Centers:

We are proud to be the leading providers of progressive interventional pain relief. Our team of board-certified physicians and medical staff are highly trained in all areas of diagnosis, treatment, and patient care. LOOKING FOR A CAREER IN THE MEDICAL FIELD? Apply today and have the potential to join the Leading Interventional Pain Management Specialists. At Centurion Spine & Pain Centers, we provide our patients with superior solutions to treat acute and chronic pain. Now serving multiple locations, our board certified physician’s along with our professional staff value hands-on compassionate care, from the consultation through treatment. Please see the list below for our current openings. We seek qualified, highly energized and self-motivated individuals who respect the essence of time and appreciate the value of a smile.