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Patient Services Coordinator

2 months ago

Brunswick, Georgia, United States RCO Management INC Full time
Position Overview

The Patient Services Coordinator plays a crucial role in managing the front desk operations. This individual is responsible for handling incoming calls in accordance with established protocols, ensuring that messages are accurately directed and prioritized.

Key responsibilities include:

  • Patient Registration: Welcoming patients with a professional demeanor, ensuring timely and efficient registration while updating all necessary patient information, including demographics, HIPAA compliance, and insurance details.
  • Financial Transactions: Collecting any outstanding balances, deductibles, co-pays, and out-of-pocket expenses from patients as required.
  • Insurance Verification: Confirming patient insurance eligibility and obtaining necessary referrals and authorizations.
  • Daily Reconciliation: Conducting end-of-day reconciliations for patient accounts, cash, and insurance to ensure accuracy.
  • Appointment Scheduling: Organizing patient appointments in alignment with the provider's schedule.

This role is essential for maintaining smooth operations and ensuring a positive experience for all patients at RCO Management INC.