Accounts Receivable Specialist
2 months ago
Position: AR Specialist.Location: Garden City Dental.Experience: 2 years in Dental Accounts Receivable and Insurance knowledge is a must to be considered.
Key Responsibilities:
- Posting Insurance Checks and EFTs:
- Accurate and timely posting of all insurance checks and EFTs
- Daily balancing of all posted insurance payments.
- Direct communication with the PM for reconciliation of EOD.
- Verifying Insurance:
- Conduct insurance verification for every hygiene visit via insurance websites or phone.
- Ensure all insurance details are verified and accurately entered into Open Dental 3 days prior to patient appointments.
- Insurance Breakdown:
- Update the attached document with any new insurance policy details.
- Insurance Aging:
- Manage the Outstanding Insurance Claims Report.
- Follow up on any claims over 30 days and document all activities inside the claim's Status History.
- Work claims report daily, addressing warnings or rejections.
- Hide rejected claims that have been paid due to mailing.
- Follow the same process as the Outstanding Insurance Claims report.
- Patient Aging:
- Electronically send statements bimonthly.
- Follow a structured collection process, including courtesy calls, emails, and statements, as outlined:
- Courtesy calls 15 days after the first statement.
- Must call each patient with an account balance with the goal to collect that balance. Follow up text to patients that could not be reached.
- Send the second statement 15 days after the courtesy call (30 days).
- Make a courtesy call 2 by phone 15 days later (45 days).
- Final statement and collection letter 15 days later (60 days).
- After 75 days of nonpayment, accounts must be sent to Collections.
- Daily Communication with Each PM:
- Provide a detailed wrap-up daily to Practice Manager.
- Complete Financial Tasks.
- Ensure accuracy and systematic completion of all financial tasks following outlined guidelines and timelines.
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