Accounts Receivable Specialist

2 months ago


Garden City, United States Dental Associates Group Full time $22 - $24
Are you an experienced and detail-oriented professional in dental accounts receivable? Garden City Dental is looking for a skilled AR Specialist to join our team in the office. If you are passionate about billing, collections, insurance verification, and reconciliation of accounts, we want to hear from you

Position: AR Specialist.Location: Garden City Dental.Experience: 2 years in Dental Accounts Receivable and Insurance knowledge is a must to be considered.
Key Responsibilities:
  • Posting Insurance Checks and EFTs:
  • Accurate and timely posting of all insurance checks and EFTs
  • Daily balancing of all posted insurance payments.
  • Direct communication with the PM for reconciliation of EOD.
  • Verifying Insurance:
    • Conduct insurance verification for every hygiene visit via insurance websites or phone.
    • Ensure all insurance details are verified and accurately entered into Open Dental 3 days prior to patient appointments.
  • Insurance Breakdown:
    • Update the attached document with any new insurance policy details.
  • Insurance Aging:
    • Manage the Outstanding Insurance Claims Report.
    • Follow up on any claims over 30 days and document all activities inside the claim's Status History.
    • Work claims report daily, addressing warnings or rejections.
    • Hide rejected claims that have been paid due to mailing.
    • Follow the same process as the Outstanding Insurance Claims report.
  • Patient Aging:
    • Electronically send statements bimonthly.
    • Follow a structured collection process, including courtesy calls, emails, and statements, as outlined:
      • Courtesy calls 15 days after the first statement.
      • Must call each patient with an account balance with the goal to collect that balance. Follow up text to patients that could not be reached.
      • Send the second statement 15 days after the courtesy call (30 days).
      • Make a courtesy call 2 by phone 15 days later (45 days).
      • Final statement and collection letter 15 days later (60 days).
      • After 75 days of nonpayment, accounts must be sent to Collections.
  • Daily Communication with Each PM:
    • Provide a detailed wrap-up daily to Practice Manager.
  • Complete Financial Tasks.
  • Ensure accuracy and systematic completion of all financial tasks following outlined guidelines and timelines.


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