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Customer Service Exit Gate Representative

3 months ago

Honolulu, United States Hertz Part time $15
Accelerate your career with HertzWage: $14.75 hourly + $3,000 Hiring Bonus  Job Description: As a Customer Service Exit Gate Representative, your general responsibilities include but are not limited to Greet customers and completing necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of the vehicle. Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms, and conditions of rental and obtain customer signatures. Maintained location and company security measures to mitigate theft of company assets; performed sight monitoring of lot; ensured smooth transition of vehicles exiting through the security gate. Assist customers with directions, and review and resolve rental contract and vehicle issues. Manually log and release vehicles from the lot during computer system outages or unavailability. Qualifications: 
  • Strong oral and written communication skills.
  • Must have the ability to build relationships with customers.
  • This position requires strong multitasking.
  • The ability to upsell and overcome customer objections.
  • Display a high level of ownership, accountability, and initiative. 
 Apply today and shift your career into drive for tomorrow  Benefits and Perks:Not only do you get to be part of an organization where you Drive your Potential and power your Passion Below are a few perks and discounts: 
  • Up to 40% off the base rate of any standard Hertz rental
  • Medical, Dental & Vision plan options 
  • Paid Parental Leave & Adoption Assistance 
  • Employee Assistance Program for employees & family 
  • Educational Reimbursement & Discounts 
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more 

ABOUT US:
The Hertz Corporation operates the Hertz, Dollar Car Rental, and Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. The Hertz Corporation is one of the largest worldwide airport general-use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT:
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills, and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. 

Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran