Vaco | Medical Customer Service Reps | jacksonville, fl

3 days ago


jacksonville, United States Vaco Full time
Vaco is currently looking for Medical Customer Service reps for a medical company on the southside of Jacksonville FL.
Job Summary
Providing customer support for patients; doctors and medical facilities.. Handles customer inquiries and resolves simple and basic support issues; such as address changes; processing orders; warranty; or billing/payment.
Responsibilities
* Provides customer support by phone; email; or instant message to business customers. Serves as primary contact for inbound/outbound customer issues.
* Troubleshoots customer problems; identifies the root cause of the problem; and uses tools and resources appropriately to determine how to resolve customer problems.
* Follow escalation protocol for unresolved issues that include continual coaching and mentoring to ensure proper escalation follow up.
* Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.
* Updates customer information and ensures accurate entry of contact information.
* Meets the standards of the job; such as quality standards; adherence to schedule; and average handle time.
* May provide guidance and/or mentoring to less experienced Care Coordinators.
Skills
* Excellent customer service skills that build high levels of customer satisfaction.
* Excellent verbal and written communication skills.
* Intermediate Computer skills.
* Demonstrates effective people skills and sensitivities when dealing with others.
* Ability to work both independently and in a team environment.

  • jacksonville, United States Vaco Full time

    Vaco is currently looking for Medical Customer Service reps for a medical company on the southside of Jacksonville FL.Job Summary Providing customer support for patients; doctors and medical facilities.. Handles customer inquiries and resolves simple and basic support issues; such as address changes; processing orders; warranty; or...


  • Jacksonville, United States Vaco Full time

    Vaco is currently looking for Medical Customer Service reps for a medical company on the southside of Jacksonville FL.Job Summary Providing customer support for patients; doctors and medical facilities.. Handles customer inquiries and resolves simple and basic support issues; such as address changes; processing orders; warranty; or...


  • Jacksonville, United States Vaco Full time

    Vaco is currently looking for Medical Customer Service reps for a medical company on the southside of Jacksonville FL.Job Summary Providing customer support for patients; doctors and medical facilities.. Handles customer inquiries and resolves simple and basic support issues; such as address changes; processing orders; warranty; or...


  • Jacksonville, United States Virtual Full time

    Vaco is currently looking for Medical Customer Service reps for a medical company on the southside of Jacksonville FL. Job Summary Providing customer support for patients; doctors and medical facilities.. Handles customer inquiries and resolves simple and basic support issues; such as address changes; processing orders; warranty; or...


  • Jacksonville, Florida, United States Vaco Full time

    About the Role:Vaco is seeking a Vendor Support Specialist to join our team in Jacksonville, FL. This is a contract position with an estimated length of 3-4 months, with the possibility of extension.Key Responsibilities:Set up suppliers/vendors in a fast-paced environmentUnderstand and work with IRS W9'/W8's formsEnsure security and sensitivity around...


  • Jacksonville, Florida, United States Handyman Connection of Jacksonville Beach, FL Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Handyman Connection of Jacksonville Beach, FL. As a key member of our office staff, you will be responsible for providing exceptional customer service, managing office details, and supporting our craftsmen and customers.Key Responsibilities:Provide top-notch customer service...


  • Jacksonville, Florida, United States Jacksonville Community Pet Clinic - West Full time

    We are seeking an experienced Full Time Veterinarian to join our team at Jacksonville Community Pet Clinics- West. Our coastal clinic in Jacksonville Beach, FL offers a fast-paced work environment and excellent work-life balance.Our full-service small animal practice provides preventative medicine, in-house labs, laser therapy, radiology, dentistry, and...


  • Jacksonville, Florida, United States City of Jacksonville, FL Full time

    Job Title: Part-time Receptionist for City CouncilJob Type: Part-timeLocation: Jacksonville, FLJob Description:We are seeking a highly organized and detail-oriented Part-time Receptionist for our City Council team. As a Part-time Receptionist, you will be responsible for providing exceptional customer service, answering phone calls, and responding to...


  • Jacksonville, Florida, United States Jacksonville Community Pet Clinic - West Full time

    We are seeking an experienced Full Time Veterinarian to join our team at Jacksonville Community Pet Clinics- West. Our coastal clinic in Jacksonville Beach, FL offers a fast-paced work environment and excellent work-life balance.Our full-service small animal practice is full of excitement and provides comprehensive pet care, including preventative medicine,...


  • Jacksonville, United States Jacksonville Community Pet Clinic - West Full time

    Who we are: Jacksonville Community Pet Clinics- West is searching for an experienced Full Time Veterinarian to join our coastal clinic in Jacksonville Beach, FL. We are walking distance from the beach and offer a fast paced work environment! Our full-service small animal practice is full of excitement and excellent work-life balance. We started as a mobile...


  • Jacksonville, United States Baptist Medical Center Jacksonville Full time

    Registered Nurse, Cardiac Outpatient Services, Baptist JacksonvilleJob Posting Summary Baptist Health is looking to add a Registered Nurse in Cardiac Outpatient Services to our Heart Center at Baptist Jacksonville in Jacksonville, FL. This is a Full-Time, Day shift opportunity working Monday through Friday 4 shift a week. Two 8-hour shifts and two 12-hour...


  • Jacksonville, United States Jacksonville Community Pet Clinic - West Full time

    Who we are: Jacksonville Community Pet Clinic- West is searching for an experienced Full Time Veterinarian to join our clinic in Jacksonville, FL. Our full-service small animal practice is full of excitement and excellent work-life balance. We started as a mobile clinic and grew rapidly! We now have 2 physical locations and continue to use our mobile clinic...


  • Jacksonville, United States Jacksonville Community Pet Clinic - Beach Full time

    Who we are: Jacksonville Community Pet Clinics is ready to bring aboard another Full Time Veterinarian to join our coastal clinic in Jacksonville Beach, FL. We are walking distance from the beach and offer a friendly fast paced work environment. Our low cost small animal practice is full of excitement and strives to make a difference! We started as a mobile...


  • Jacksonville, United States Weather Engineers, Inc. Full time

    Seeking a long-term career opportunity with a respected company? Ready to bring your extensive customer service experience to a role that values your skills? If so, Weather Engineers, Inc., located in sunny Jacksonville, FL, is currently seeking an Experienced Customer Service Rep - CSR to join our team on a full-time basis! If you're ready to apply your...


  • Jacksonville, United States Vaco Full time

    IT Service Desk Technician - Level 1Contract to hireRemote in Jacksonville, FLROLE AND RESPONSIBILITIESProvide first level support by taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfillment processes. Refer to training & support documentation, collaborate with team members, and exercise...

  • Automotive Technician

    2 months ago


    Jacksonville, United States Audi Jacksonville Full time

    Job DescriptionJob DescriptionAUDI JACKSONVILLENOW HIRINGAUTOMOTIVE TECHNICIANAudi Jacksonville is currently looking to hire experienced Automotive Technicians We are looking for EXPERIENCED, CAREER-MINDED individuals ONLY. Audi certifications and Audi experience are a PLUS. Out of town candidates are encouraged to apply, relocation assistance is available...


  • Jacksonville, Florida, United States CDR Companies Full time

    Job SummaryWe are seeking a skilled and compassionate Emergency Medical Technician to join our team in Jacksonville FL. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and assisting with vaccinations in the Jacksonville area.Key Responsibilities:Assist with vaccinations and patient careProcess point of...


  • Jacksonville, United States Kelly Services, Inc. Full time

    #8216;For those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Call Center Representative to work in Jacksonville, FL. Sound good? Take a closer look below. You owe it to yourself to c Customer Service, Retail, Staffing, Customer, Call Center


  • Jacksonville, Florida, United States Vaco Full time

    Job Summary: Vaco is seeking a highly skilled Paralegal to join our team in downtown Jacksonville, FL. As a Paralegal, you will be responsible for performing billable tasks in support of one or more lawyers, including conducting fact investigation and analysis, obtaining photographs and documents, and summarizing documentary evidence.Key...

  • Crew Transport Driver

    3 weeks ago


    Jacksonville, United States PROFESSIONAL TRANSPORTATION SERVICES INC Full time

    Crew Transport Driver - Jacksonville FL Job Details Job Location JACKSONVILLE - JACKSONVILLE, FL Salary Range $13.00 Hourly Crew Transport Driver CREW TRANSPORT DRIVERS WANTED – JACKSONVILLE, FL Starting Pay for drivers is $13.00/hr Want to get your career moving in the right direction? We are seeking a self-confident, outgoing, dependable team...