Medical Customer Service Reps
3 days ago
Job Summary
Providing customer support for patients; doctors and medical facilities.. Handles customer inquiries and resolves simple and basic support issues; such as address changes; processing orders; warranty; or billing/payment.
Responsibilities
* Provides customer support by phone; email; or instant message to business customers. Serves as primary contact for inbound/outbound customer issues.
* Troubleshoots customer problems; identifies the root cause of the problem; and uses tools and resources appropriately to determine how to resolve customer problems.
* Follow escalation protocol for unresolved issues that include continual coaching and mentoring to ensure proper escalation follow up.
* Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.
* Updates customer information and ensures accurate entry of contact information.
* Meets the standards of the job; such as quality standards; adherence to schedule; and average handle time.
* May provide guidance and/or mentoring to less experienced Care Coordinators.
Skills
* Excellent customer service skills that build high levels of customer satisfaction.
* Excellent verbal and written communication skills.
* Intermediate Computer skills.
* Demonstrates effective people skills and sensitivities when dealing with others.
* Ability to work both independently and in a team environment.
-
Medical Customer Service Reps
2 months ago
Jacksonville, United States Virtual Full timeVaco is currently looking for Medical Customer Service reps for a medical company on the southside of Jacksonville FL. Job Summary Providing customer support for patients; doctors and medical facilities.. Handles customer inquiries and resolves simple and basic support issues; such as address changes; processing orders; warranty; or...
-
Customer Service Relationship Rep
4 months ago
Jacksonville, United States Global Channel Management Full timeAbout the job Customer Service Relationship Rep Customer Service Relationship Rep needs 1-3 years customer service, customer support or inside sales with Financial Services/Banking experience Customer Service Relationship Rep requires: Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a...
-
Financial services Customer Rep
5 months ago
Jacksonville, United States Global Channel Management Full timeAbout the job Financial services Customer Rep Financial services Customer Rep needs 1-3 years customer service, customer support or inside sales, financial, banking experience Financial services Customer Rep requires: Onsite Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business...
-
Customer Service Rep
2 months ago
Jacksonville, United States ResourceMFG Full timesummary Interested in working for a great company that will offer you a career path and great benefits?! Resource MFG is the answer you are looking for! At Resource MFG we are looking for a Customer Service Rep Pay rate up to $24per hour depending on experience Work Schedule: 8:00am to 4:30pm, Monday-Friday. Job Requirements: (include here desired skills)...
-
jacksonville, United States Vaco Full timeVaco is currently looking for Medical Customer Service reps for a medical company on the southside of Jacksonville FL.Job Summary Providing customer support for patients; doctors and medical facilities.. Handles customer inquiries and resolves simple and basic support issues; such as address changes; processing orders; warranty; or...
-
jacksonville, United States Vaco Full timeVaco is currently looking for Medical Customer Service reps for a medical company on the southside of Jacksonville FL.Job Summary Providing customer support for patients; doctors and medical facilities.. Handles customer inquiries and resolves simple and basic support issues; such as address changes; processing orders; warranty; or...
-
Experienced Customer Service Rep
4 weeks ago
Jacksonville, United States Weather Engineers, Inc. Full timeSeeking a long-term career opportunity with a respected company? Ready to bring your extensive customer service experience to a role that values your skills? If so, Weather Engineers, Inc., located in sunny Jacksonville, FL, is currently seeking an Experienced Customer Service Rep - CSR to join our team on a full-time basis! If you're ready to apply your...
-
Rep Customer Service
4 months ago
Jacksonville, United States UF Health Full timeOverview: Under the direction of the Supervisor, the Customer Service Representative is responsible for scheduling patient appointments and managing the clinical medical records system. The Customer Service Representative will serve as a liaison between patients and hospital staff. Qualifications: Required Education: High School Diploma or GED. Preferred...
-
Customer Service Representatives
2 weeks ago
Jacksonville, United States Ajilon Full timeAjilon - JobID: 0B8B63EF-70F3-4191-833B-AD4F36CFEEFE [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...
-
Customer Service Rep
4 weeks ago
Jacksonville, United States HomeTeam Pest Defense Full timeOverview At HomeTeam, we put people first We make sure at HomeTeam you have the tools, support, and training to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star...
-
Guest Services Rep Full
1 month ago
Jacksonville, United States Extended Stay Full timeExtended Stay - 4693 Salisbury Rd. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...
-
Guest Services Rep Part
1 month ago
Jacksonville, United States Extended Stay Full timeExtended Stay - 20 McDaniel Dr. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...
-
Guest Services Rep Part
1 month ago
Jacksonville, United States Extended Stay Full timeExtended Stay - 8801 Perimeter Park Blvd [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following...
-
Customer Service Representative
4 days ago
Jacksonville, United States Idea Recruitment Full timeDescription JOB SUMMARY Build sustaining, long-term relationships with the client's distributors by serving as the primary interface for them and providing information and follow-up activities as required to ensure exceptional customer experience. HOURS & PAY Days: Times: Pay Range: $19.00 - $20.00 hourly ESSENTIAL DUTIES AND RESPONSIBILITIES Provide...
-
Customer Services Rep.
3 weeks ago
Jacksonville, United States Kelly Services, Inc. Full time#8216;For those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Call Center Representative to work in Jacksonville, FL. Sound good? Take a closer look below. You owe it to yourself to c Customer Service, Retail, Staffing, Customer, Call Center
-
Customer Services Rep.
1 week ago
Jacksonville, United States Kelly, Inc. Full time'For those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Call Center Representative to work in Jacksonville, FL. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.Why you should apply to be a Call Center Representative: Pay rate: $15.00 - $15.50...
-
Customer Services Rep.
3 weeks ago
Jacksonville, United States Kelly Full time'For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Call Center Representative to work in Jacksonville, FL. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Why you should apply to be a Call Center Representative: • Pay rate:...
-
Clinical Psychologist
1 month ago
Jacksonville, Florida, United States Top Tier Reps LLC Full timeJob OpportunityWe are seeking a highly skilled and dedicated Psychiatrist to join our team at Top Tier Reps LLC.Job Summary:As a Psychiatrist, you will be responsible for providing high-quality patient care in an inpatient setting. Your duties will include daily rounding on patients, admission evaluations, treatment team leadership, discharge summaries,...
-
Customer Service Rep I
5 months ago
Jacksonville, United States HomeTeam Pest Defense Full timeOverview At HomeTeam, we put people first . We make sure at HomeTeam you have the tools, support, and training to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next...
-
Customer Services Rep.
3 weeks ago
Jacksonville, United States Kelly, Inc. Full timeJob details 'For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Call Center Representative to work in Jacksonville, FL. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Why you should apply to be a Call Center Representative: • Pay...