Sharp Decisions | Service Desk Analyst
2 weeks ago
Title- Service Desk Analyst
PAY RATE: $30.13/HR
Location - Onsite - Phoenix, AZ, 85007
Contract - 6 months contract with possible extension
- Looking for candidate who can :computer set up, configurations, add, remove user, technical issues that are escalated, desktop support, for example they are currently using OKTA as to what the candidate came up with the problem the state cellphone passwords, hardware.
- Salesforce service cloud would be preferred but not required as they already have a salesforce team.
- Google application like email, chat, calendar, etc and Windows 11 is also required.
- Tier 1 and Tier 2 support.
- Basic network understanding, Windows Active Directory. Any Ticketing Systems would work.
SKILLS REQUIRED:- Customer service principles and processes - Helpdesk ticket management systems - Microsoft Windows operating systems and applications; Google applications - Active Directory Users and Computers; MS Administrative tools. -Client server applications, back-up software, imaging, SaaS and Cloud products. -VMware desktop vitalization -Computers and peripheral hardware -Basic computer networking and the OSI model
EXPERIENCE REQUIRED:2 years experience in hands on Help Desk support. Physical interaction with agency computer equipmet on site is required.
EXPERIENCE PREFFERED:
Combination of 4 years education and/or experience
EDUCATION REQUIRED:High School diploma or equivalent.
-
Service Desk Analyst
2 weeks ago
Phoenix, United States Sharp Decisions Full timeTitle- Service Desk AnalystPAY RATE: $30.13/HRLocation - Onsite - Phoenix, AZ, 85007Contract - 6 months contract with possible extensionLooking for candidate who can :computer set up, configurations, add, remove user, technical issues that are escalated, desktop support, for example they are currently using OKTA as to what the candidate came up with the...
-
Service Desk Analyst
3 weeks ago
Phoenix, United States Sharp Decisions Full timeJob Title: Service Desk AnalystDuration: 06 months contractLocation: Phoenix, AZ (100% Onsite)Payrate: $33.08/hour on W2*****(Need only W2 and local candidates in Phoenix, AZ || No C2C)*****POSITION DESCRIPTION:Service Desk Analyst• Open, monitor, work, and close tickets in a ticket tracking system responding promptly to customer needs.Monitor calls,...
-
Help Desk Analyst
1 week ago
Phoenix, United States Sharp Decisions Full timeJob Title: Help Desk Analyst/Service Desk AnalystDuration: 06 months contractLocation: Phoenix, AZ (100% Onsite)Payrate: $33.08/hour on W2*****(Need only W2 and local candidates in Phoenix, AZ || No C2C)*****POSITION DESCRIPTION:Service Desk Analyst• Open, monitor, work, and close tickets in a ticket tracking system responding promptly to customer...
-
Sharp Decisions | Technical Writer | phoenix, az
4 weeks ago
phoenix, United States Sharp Decisions Full timeTitle :: Technical Writer (USC ONLY)Pay :: $41.71/HRLocation :: Phoenix AZ 85007 United States (Need Local Candiadte Only) EXPERIENCE REQUIRED:Develop and maintain a wide range of cybersecurity documentation, including: Policies and proceduresSystem documentationUser manuals and guidesTraining materialsIncident response plansSecurity awareness...
-
Sharp Decisions | Technical Writer | phoenix, az
4 weeks ago
phoenix, United States Sharp Decisions Full timeTitle :: Technical Writer (USC ONLY)Pay :: $41.71/HRLocation :: Phoenix AZ 85007 United States (Need Local Candiadte Only) EXPERIENCE REQUIRED:Develop and maintain a wide range of cybersecurity documentation, including: Policies and proceduresSystem documentationUser manuals and guidesTraining materialsIncident response plansSecurity awareness...
-
Sharp Decisions | Grants Administrator
6 days ago
phoenix, United States Sharp Decisions Full timeJob Title: Grants Administrator / Grant Coordinator Pay Rate: $31/hr on W2Location: Phoenix, AZDuration: 3 Months contract with a possible extension POSITION DESCRIPTION:Under the general direction of the Assistant Director of Water Projects, the Grants Coordinator position performs high-level professional work related to grant seeking and grant awarding,...
-
Sharp Decisions | Grants Administrator
7 days ago
phoenix, United States Sharp Decisions Full timeJob Title: Grants Administrator / Grant Coordinator Pay Rate: $31/hr on W2Location: Phoenix, AZDuration: 3 Months contract with a possible extension POSITION DESCRIPTION:Under the general direction of the Assistant Director of Water Projects, the Grants Coordinator position performs high-level professional work related to grant seeking and grant awarding,...
-
Desktop Support Engineer
1 week ago
Phoenix, Arizona, United States Sharp Decisions Full timeJob DescriptionSharp Decisions is seeking a Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing technical support to our clients, resolving issues with desktops, laptops, and other computer hardware and software.Key Responsibilities:Provide tier 1 and tier 2 support for technical issues escalated by...
-
Regional Security Operations Center Specialist
4 weeks ago
Phoenix, United States Sharp Decisions Full timeSharp Decisions Inc. is seeking a highly skilled Regional Security Operations Center (SOC) Lead to be based in Phoenix, AZ. This HYBRID position offers a 12-month contract with possible extension.Job OverviewThis role is a great opportunity for experienced professionals looking to advance their careers in security operations management. As a SOC Lead, you...
-
Cybersecurity Documentation Specialist
4 weeks ago
Phoenix, United States Sharp Decisions Full timeJob Description:At Sharp Decisions, we are seeking a highly skilled Cybersecurity Documentation Specialist to join our team. This is a unique opportunity to develop and maintain comprehensive cybersecurity documentation that will drive the success of our organization.About the Role:This role involves creating and maintaining detailed system documentation,...
-
Regional Cybersecurity Operations Center Lead
3 weeks ago
Phoenix, Arizona, United States Sharp Decisions Full timeSharp Decisions Inc. is seeking a skilled Regional Security Operations Center (RSOC) Lead to be based in Phoenix, AZ. This is a HYBRID position with a 12-month contract duration and the possibility of extension.Job DescriptionThe RSOC Lead will support and oversee Regional Security Operations Centers located across the State of Arizona. This role will aid...
-
phoenix, United States Sharp Decisions Full timeTITLE : .Net Developer/Senior .Net DeveloperLOCATION : Phoenix, AZ CONTRACT DURATION : 6 months with possible extensionHYBRID ROLEPAY : $60 - $67/hr on W2 NO C2C CANDIDATES WILL BE ACCEPTED FOR THE ROLE/NO W2 REFERRALS AS WELL. POSITION SUMMARY:This position will be primarily responsible for development, enhancement, troubleshooting and maintenance for Web...
-
Service Desk Analyst
3 weeks ago
Phoenix, United States Idealforce Full timeIDEALFORCE has a Contract position available immediately for a Service Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Only Local Candidates are considered for this role.Job...
-
Service Desk Analyst
3 weeks ago
Phoenix, United States Idealforce Full timeIDEALFORCE has a Contract position available immediately for a Service Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Only Local Candidates are considered for this role.Job...
-
Service Desk Analyst
3 weeks ago
Phoenix, United States Idealforce Full timeIDEALFORCE has a Contract position available immediately for a Service Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Only Local Candidates are considered for this role.Below covers...
-
Cybersecurity Documentation Specialist
4 weeks ago
Phoenix, Arizona, United States Sharp Decisions Full timeOverviewSharp Decisions is seeking a skilled Cybersecurity Documentation Specialist to join our team. This role will be responsible for developing and maintaining comprehensive cybersecurity documentation, including policies, procedures, system documentation, user manuals, training materials, incident response plans, and security awareness materials.Key...
-
Cybersecurity Documentation Specialist
4 weeks ago
Phoenix, Arizona, United States Sharp Decisions Full timeJob Title: Cybersecurity Documentation SpecialistAbout the Role:We are seeking a highly skilled Cybersecurity Documentation Specialist to join our team at Sharp Decisions. In this role, you will be responsible for developing and maintaining a wide range of cybersecurity documentation.Key Responsibilities:Develop and maintain policies and procedures, system...
-
Cybersecurity Operations Specialist
4 weeks ago
Phoenix, Arizona, United States Sharp Decisions Full timeWe are seeking a highly skilled Cybersecurity Operations Specialist to join our team at Sharp Decisions Inc. in Phoenix, AZ. This is a full-time HYBRID role with a 12-month contract and the possibility of extension. The salary for this position is estimated to be around $85,000 per year.About the RoleThe Cybersecurity Operations Specialist will be...
-
Regional Security Operations Center
3 weeks ago
Phoenix, United States Sharp Decisions Full timeA client of Sharp Decisions Inc. is looking for a Regional Security Operations Center (SOC) Lead to be based in Phoenix, AZ. The position is HYBRID. The contract’s duration is 12 months with possible extension. *W2 and local only.Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job...
-
Service Desk Analyst
3 weeks ago
Phoenix, AZ, United States Idealforce Full timeIDEALFORCE has a Contract position available immediately for a Service Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Only Local Candidates are considered for this role. Below covers...