SyllogisTeks | Technical Support Specialist

3 weeks ago


st louis, United States SyllogisTeks Full time

PRIMARY DUTIES AND RESPONSIBILITIES:


Desktop support: Provides daily support for the computing desktop; including operating system, software installation and maintenance, and hardware.

Respond to assigned tickets.

Evaluates, prioritizes, resolves problems and requests, or escalates to appropriate support areas.

Acts as the front-facing support liaison for all desktop-related support issues.

Provides support documentation for Tier 1 Service Desk.

Collaborates with higher level technical areas on planning and issue resolution.

Prioritize work load to appropriately respond to customer needs and demands.

Acts as a liaison between customers and senior technical staff Project facilitation: Complete tasks associated with projects or activities that relate to the desktop support environment, such as system upgrades, system integration and system administration.

Perform other duties as assigned.


Skills: CRITICAL SKILLS AND EXPERTISE:


Experience supporting all standard office productivity applications and computing platforms in an enterprise environment.

Ability to understand, be accountable, and complete assigned tasks associated with projects. Such as system upgrades, system integration, and system administration.

Strong customer service skills, including written and verbal communication skills.

Ability to prioritize work load to appropriately respond to customer needs and demands.

The employee is expected to provide support documentation for Tier 1 support staff.


Keywords:

Education: PREFERRED EDUCATION/EXPERIENCE:


Degree in a field of study with desktop support experience in an enterprise environment preferred.


MINIMUM EDUCATION/EXPERIENCE:


High School plus 2 years desktop support in an enterprise environment, or equivalent combination of education and experience.



  • st. louis, United States SyllogisTeks Full time

    Local Candidates 100% onsite! Must be local St. Louis MO 6311030/hr with BenefitsM-F "day" shifts, but must be open to "2nd" shift (~3-11PM) as the schedule may change.Experience with Extreme Networks would be HUGE perk!Hands-on operational tasks in support of cloud, network, and enterprise infrastructure services.Rack, stack, configure, manage and analyze...


  • St Louis, Missouri, United States Moore Computing LLP Full time

    Job Title: Technical IT Support SpecialistWe are seeking a highly skilled Technical IT Support Specialist to join our team at Moore Computing LLP. As a Technical IT Support Specialist, you will be responsible for providing on-site and remote technical support to end-users and client network administrators.The ideal candidate will have a minimum of 3 years'...


  • St Louis, Missouri, United States North Point Technology Full time

    About the RoleAs a Technical Support Specialist, you will be responsible for providing technical expertise to support the delivery of critical mission objectives.You will work closely with the Information System Security Officer (ISSO) to obtain Intelligence Community Directive (ICD) 503 security accreditation and ensure the smooth operation of our...


  • St Louis, Missouri, United States Saxon Global Full time

    Job RequirementsTo be considered for this Technical Support Specialist role, you must have excellent communication skills and the ability to collaborate with other teams. We require the following skills: Java or .NET, relational databases, and problem-solving abilities.You will be responsible for troubleshooting and resolving technical issues related to our...


  • St Louis, Missouri, United States Cynet Systems Full time

    About Cynet SystemsCynet Systems is a leading provider of innovative solutions for businesses. As a Technical Support Specialist, you will play a vital role in delivering exceptional customer service and ensuring seamless operations.


  • St Louis, Missouri, United States Omni Inclusive Full time

    About the RoleWe are seeking an experienced IT Technical Support Specialist to join our team at Omni Inclusive. As a key member of our support team, you will play a crucial role in providing high-quality end-user support to our customers.ResponsibilitiesProvide second-tier technical support for local end-users on various issues related to PC and peripherals,...


  • St Louis, Missouri, United States TSP Full time

    We are seeking a skilled Technical Support Specialist to join our team at TSP. This role involves providing on-site hardware maintenance and repair services for automated medication dispensing cabinets in healthcare environments nationwide.Responsibilities:Perform routine hardware checks and maintenance tasksConduct hardware replacements and repairs as...


  • St Louis, Missouri, United States Compunnel Inc. Full time

    Job DescriptionWe are seeking a Technical Support Specialist with a specialization in desktop support for desktops, laptops, printers, and meeting room equipment. The successful candidate will have a strong background in Windows operating systems and desktop hardware, as well as experience with printer troubleshooting and repair.Responsibilities• Provide...


  • St Louis, Missouri, United States Veterans Prime, Inc. Full time

    About the RoleAs a Technical Support Specialist at Veterans Prime, Inc., you will play a critical part in ensuring the smooth operation of our equipment. Your primary responsibility will be to provide on-site troubleshooting and repair services to our clients.This role requires a strong technical background, with expertise in mechanical devices such as...


  • St Louis, Missouri, United States Olympus Corporation of the Americas Full time

    Company OverviewOlympus Corporation of the Americas is a leading global medical technology company, committed to making people's lives healthier, safer, and more fulfilling.We partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis, and minimally invasive treatment, aiming to improve patient...


  • St Louis, Missouri, United States Omni Inclusive Full time

    About Omni InclusiveOmni Inclusive is a forward-thinking organization dedicated to providing top-notch services to its customers. As a Support Specialist IT, you will be an integral part of our team, ensuring seamless support and resolving technical issues efficiently.


  • St Louis, Missouri, United States Excell Full time

    Technical Support Specialist needed for onsite position in St Louis, MO. This role involves traveling within a radius of 25 to 100+ miles daily, providing technical support and resolving issues. The estimated salary for this role is $58,000 - $68,000 per year. Our client offers a range of benefits, including Health Insurance (Medical, Vision, Dental), 401k,...


  • St Louis, Missouri, United States NooterEriksen Full time

    About the RoleWe are seeking a skilled HRSG Technical Support Specialist to join our Aftermarket Team at Nooter/Eriksen Inc. in Fenton, MO. The ideal candidate will have a strong understanding of engineering fundamentals and mechanical skills, with a minimum of three years of experience in a related field.The Estimated Salary for this position is $80,000 -...


  • St Louis, Missouri, United States Duke Manufacturing Full time

    About the JobWe are currently seeking a skilled Chains Service Specialist to join our team at Duke Manufacturing. As a key member of our team, you will be responsible for delivering high-quality technical support to our customers in the food service industry.In this role, you will work closely with our customers to understand their technical needs, providing...


  • St Louis, Missouri, United States Arena Technical Resources Full time

    Technical RequirementsArena Technical Resources, LLC is seeking a highly skilled Linux Engineer to join our team. This role requires expertise in Linux administration, system configuration, and troubleshooting. The ideal candidate will have 5+ years of experience as a Linux administrator, with a Bachelor's degree in Computer Science or a related...


  • St Louis, Missouri, United States Saxon Global Full time

    **Job Summary:** Saxon Global seeks a seasoned software technical support specialist to provide high-level support for our suite of enterprise applications. About the Role:We are looking for an experienced professional with a strong background in Java or .NET development, who can drive issues to resolution and collaborate effectively with sister teams. The...


  • St Louis, Missouri, United States Top Secret Clearance Jobs Full time

    Job DescriptionWe are seeking a skilled Cloud Operations and Customer Support Engineer to join our team at Top Secret Clearance Jobs. In this role, you will be responsible for delivering cloud-based solutions to our clients and ensuring the highest level of technical support and customer service.Key ResponsibilitiesManage Cloud Infrastructure: Proactively...


  • St Louis, Missouri, United States Hollywood Casino St. Louis Full time

    Job DescriptionAs an IT Infrastructure Engineer, you will play a critical role in ensuring the smooth operation of our technical infrastructure. This includes providing technical support to end-users, troubleshooting hardware and software issues, and maintaining inventory control for all hardware/software.Key ResponsibilitiesProvides technical support for...


  • St Louis, Missouri, United States GadellNet Full time

    Job DescriptionWe are a rapidly growing IT company, GadellNet Consulting Services, dedicated to providing technology solutions to hundreds of businesses across various markets.About the Position:This role involves resolving client issues via telephone and email in a timely and effective manner. As the primary contact for customers regarding technical issues,...


  • St Louis, Missouri, United States STERIS Full time

    Estimated Salary: $65,000 - $90,000 per yearAs a Technical Service Lab Associate, you will support customers and the sales team by assisting with data collection, lab testing, record maintenance, report preparation, and daily laboratory operations.