Assistant Housekeeping Manager

3 months ago

Kansas City, United States Marriott Full time
Job Number 24097026
Job Category Rooms & Guest Services Operations
Location Sheraton Kansas City Hotel at Crown Center, 2345 McGee Street, Kansas City, Missouri, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

 

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

 

CANDIDATE PROFILE

 

Education and Experience

• High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.

 

CORE WORK ACTIVITIES

 

Supporting the Management of Rooms Operations Activities

• Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

• Runs and reviews critical information contained in room operations reports.

• Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

• Operates all department equipment as necessary and reporting malfunctions.

• Ensures employees have the proper supplies and uniforms.

• Understands night audit procedures and being able to comprehend and utilize reports as necessary.

• Understands and complies with loss prevention policies and procedures.

• Communicates performance expectations employees in accordance with job descriptions for each position.

• Handles employee questions and concerns.

• Effectively schedules employees to business demands and tracks employee time and attendance.

 

Contributing Information to Support Managing to Budget

• Supervises same day selling procedures to maximize room revenue and property occupancy.

• Verifies accuracy of room rates to maximize revenue opportunities

• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

• Understands the impact of Room Operations on the overall property financial goals and objectives.

 

Providing for and Managing the Guest Experience

• Assists in the investigation of employee and guest accidents.

• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

• Assists in the review of comment cards and guest satisfaction results with employees.

 

The hourly pay range for this position is $21.63 to $26.92. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.   The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Assistant Housekeeping Manager

    4 months ago

    Kansas City, United States Marriott International Full time

    JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness...

  • Assistant Housekeeping Manager

    4 months ago

    Kansas City, United States Marriott International Full time

    Job Number 24097026Job Category Rooms & Guest Services OperationsLocation Sheraton Kansas City Hotel at Crown Center, 2345 McGee Street, Kansas City, Missouri, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities of...

  • Assistant Housekeeping Manager

    3 months ago

    Kansas City, United States Marriott Full time

    Job Number 24097026Job Category Rooms & Guest Services OperationsLocation Sheraton Kansas City Hotel at Crown Center, 2345 McGee Street, Kansas City, Missouri, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY   Entry level management position that focuses on supporting the day-to-day activities...

  • Assistant Housekeeping Manager

    6 days ago

    Kansas City, Missouri, United States Marriott International Inc Full time

    Job SummaryThis entry-level management position focuses on supporting the day-to-day activities of Rooms Operations, encompassing Housekeeping, Recreation, Laundry, Staff, AYS, and Concierge/Guest Services. The successful candidate will assist in working with employees to execute guest arrival and departure procedures and maintain the property's cleanliness...

  • Housekeeping Assistant

    2 weeks ago

    Kansas City, Missouri, United States Holiday Inn Express Kansas City Downtown Full time

    We are seeking a highly motivated and organized Housekeeping Aide to join our team at Holiday Inn Express Kansas City Downtown. As a key member of our housekeeping staff, you will be responsible for providing exceptional service to our guests by ensuring their rooms are clean and well-maintained.Responsibilities:Answer general questions from guests and...

  • Housekeeping Assistant

    3 days ago

    Kansas City, Missouri, United States Holiday Inn Express Kansas City Downtown Full time

    Holiday Inn Express Kansas City Downtown is seeking a detail-oriented and organized Housekeeping Aide to provide exceptional guest experiences. Key responsibilities include maintaining the cleanliness and organization of guest rooms, common areas, and public spaces. The ideal candidate will have a strong understanding of cleaning techniques and products,...

  • Housekeeping Assistant

    2 weeks ago

    Kansas City, Missouri, United States Holiday Inn Express Kansas City Downtown Full time

    Job OverviewWe are seeking a highly motivated and organized Housekeeping Aide to join our team at Holiday Inn Express Kansas City Downtown. As a key member of our housekeeping staff, you will be responsible for providing exceptional cleaning services to our guests, ensuring a clean and comfortable environment for all.ResponsibilitiesProvide exceptional...

  • Housekeeping Assistant

    16 hours ago

    Kansas City, Missouri, United States Capital Senior Living Full time

    Housekeeper Job DescriptionWe are seeking a reliable and detail-oriented Housekeeper to join our team at The Ashton on the Plaza, a Sonida Senior Living community. As a Housekeeper, you will play a vital role in maintaining the cleanliness and comfort of our residents' apartments and common areas.Responsibilities:Monitor and manage inventory of cleaning...

  • Housekeeping Manager

    2 weeks ago

    Kansas City, Missouri, United States Hotel Lotus Stadium Full time

    About the RoleWe are seeking a highly skilled and experienced Housekeeping Manager to join our team at Hotel Lotus Stadium. As a key member of our hotel operations team, you will be responsible for leading the housekeeping department and ensuring that our guests receive exceptional sanitation and customer service.Key ResponsibilitiesOversee the housekeeping...

  • Housekeeping Assistant

    1 week ago

    Kansas City, Missouri, United States Capital Senior Living Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Housekeeper to join our team at Capital Senior Living. As a Housekeeper, you will play a vital role in maintaining the cleanliness and comfort of our residents' apartments and common areas.Responsibilities:Monitor and maintain inventory of cleaning supplies and equipment.Familiarize yourself...

  • Housekeeping Operations Manager

    1 week ago

    Kansas City, Missouri, United States KMG Hotels Full time

    About the RoleWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at KMG Hotels. As a Housekeeping Supervisor, you will play a critical role in ensuring the cleanliness and organization of our hotel guest rooms, public spaces, and other areas.Key ResponsibilitiesLeadership and Team Management: Assist in the hiring,...

  • Housekeeping Manager

    5 days ago

    Kansas City, Missouri, United States Hotel Lotus Stadium Full time

    Job Title: Director of HousekeepingJob Summary:We are seeking a highly skilled and experienced Housekeeping Manager to join our team at Hotel Lotus Stadium. As a key member of our hotel operations team, you will be responsible for leading the housekeeping department and ensuring that our guests receive exceptional service and a clean and comfortable...

  • Housekeeping Manager

    2 weeks ago

    Kansas City, Missouri, United States Hotel Lotus Stadium Full time

    Job Title: Director of HousekeepingJob Summary:We are seeking a highly skilled and experienced Housekeeping Manager to join our team at Hotel Lotus Stadium. As a key member of our hotel operations team, you will be responsible for leading the housekeeping department and ensuring that our guests receive exceptional service and a clean and comfortable...

  • Housekeeping Assistant

    2 weeks ago

    Kansas City, Missouri, United States Senior Star Full time

    Job SummaryWe are seeking a dedicated and detail-oriented individual to join our team as a Housekeeper at Senior Star. As a Housekeeper, you will play a vital role in maintaining the cleanliness and comfort of our residents' homes.Key ResponsibilitiesMaintain the cleanliness and organization of resident rooms and common areasPerform daily cleaning tasks,...

  • Housekeeping Assistant

    2 weeks ago

    Kansas City, Missouri, United States Sonida Senior Living Full time

    Job Summary:Sonida Senior Living is seeking a detail-oriented and organized Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of our residents' apartments and common areas.Key Responsibilities:Monitor and maintain inventory of cleaning supplies and equipment.Familiarize yourself with...

  • Housekeeping Assistant

    3 days ago

    Kansas City, Missouri, United States Sonida Senior Living Full time

    Sonida Senior Living - 2 Emanuel Cleaver Ii Blvd **Job Summary** We are seeking a detail-oriented and organized Housekeeper to join our team at Sonida Senior Living. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of our residents' apartments and common areas. **Key Responsibilities:** * Monitor and maintain...

  • Housekeeping Assistant

    1 week ago

    Kansas City, Missouri, United States Holiday Inn Express Kansas City Downtown Full time

    We are a highly-regarded property in our area seeking a motivated and organized housekeeper to provide exceptional experiences to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletries, washing and ironing sheets, and other general tasks. If cleaning is a task that sparks joy for you and you love...

  • Executive Housekeeping Manager

    6 days ago

    Kansas City, Missouri, United States Holiday Inn Express Kansas City Downtown Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Housekeeping Manager to join our team at Holiday Inn Express Kansas City Downtown. As a key member of our hotel's operations team, you will be responsible for leading the housekeeping department and ensuring that our guests receive exceptional sanitation and customer service.Key...

  • Housekeeping Assistant

    4 days ago

    Kansas City, Missouri, United States Sonida Senior Living Full time

    Housekeeper Job DescriptionAt Sonida Senior Living, we are seeking a reliable and detail-oriented Housekeeper to join our team.Key Responsibilities:Monitor and maintain inventory of cleaning supplies and equipment.Familiarize yourself with cleaning schedules and ensure timely completion of tasks.Perform housekeeping, janitorial tasks, and minor repairs as...

  • Housekeeping Operations Manager

    3 weeks ago

    Kansas City, Missouri, United States Holiday Inn Express Kansas City Downtown Full time

    Position OverviewWe are seeking a dedicated Housekeeping Operations Manager to uphold exceptional cleanliness and service standards at our esteemed hotel. Your primary role will involve supervising the housekeeping team, ensuring that all staff members meet our rigorous cleanliness benchmarks, and maintaining an adequate supply of cleaning materials....