Service Desk Analyst

Description: A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This position is for someone with 2-4 years of experience, strong customer service, and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 1 & 2 IT Support...

Job DescriptionJob DescriptionDescription:A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This position is for someone with 2-4 years of experience, strong customer service, and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 1.5 & Tier...

*Description:* A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This position is for someone with 2-4 years of experience, strong customer service, and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 1 & 2 IT Support Desktop-focused. *...

Description:A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This position is for someone with 2-4 years of experience, strong customer service, and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 1 & 2 IT Support Desktop-focused.Onsite...

Job DescriptionJob DescriptionON SITE, 3 MONTH CONTRACT, WITH OPPORTUNTY TO EXTEND OR CONVERT PAST 3 MONTHS.Job Description:A large manufacturing customer is looking to add a Service Desk Analyst to their team after completing a company-wide merger. There are many employees who are on-boarding, off-boarding, switching locations, and need support in desktop,...

Job DescriptionJob DescriptionHelp Desk position ONSITE18 Month(s) ContractTop Skills Details1. 3 plus years of Service Desk experience working in a corporate and enterprise environment supporting multiple types of hardware, software, applications, networks, active directory (password resets), mobile devices (iPhones/iPads), peripheral devices, 2 factor...

Job Summary:The IT Service Desk Analyst serves as the primary contact for ADOR users for all basic Information Technology (IT) needs and inquiries, which includes customer support, ticket management, and problem resolution. This role works with both remote and in-office users to guide them through systems configuration/optimization and basic troubleshooting...

Job SummaryThe IT Service Desk Analyst plays a critical role in providing exceptional customer service and technical support to Arizona Department of Revenue users. This position requires a strong understanding of customer service principles, technical troubleshooting, and problem-solving skills.Key ResponsibilitiesProvide technical support and assistance to...

Job SummaryThe Service Desk Analyst is responsible for providing technical support and assistance to internal end-users, including simple to complex hardware and software problems. The ideal candidate will have excellent troubleshooting abilities and be able to make independent decisions related to software, hardware, or other entry to mid-level IT...

Service Desk Analyst I HIGHLIGHTS Location: Remote Position Type: Contract Residency Status: US Citizen and Green Card Holder ONLY POSITION SUMMARY: A Service Desk Contractor provides firstlevel enduser support and incident diagnosis for our client’s applications endpoints and infrastructure. A Service Desk Contractor acts as a single point of contact...

Job Summary:The Sr. Service Desk Analyst is responsible for monitoring trends within the team to identify, resolve issues, and suggest measures for permanent resolution. They will serve as the first escalation point for technical queries and engage in hands-on customer-facing IT Support for the Agency.Key Responsibilities:Provide advanced-level...

Job Summary:The Senior Service Desk Analyst is a critical role within our organization, responsible for identifying, resolving, and suggesting measures for permanent resolution of issues. As the first escalation point for technical queries, this position requires strong customer-facing IT support skills and the ability to work collaboratively with teams and...

Job Summary:The Senior Service Desk Analyst is responsible for monitoring trends within the team to identify, resolve issues, and suggest measures for permanent resolution. They will serve as the first escalation point for technical queries and engage in hands-on customer-facing IT Support for the Agency.Key Responsibilities:Provide advanced-level...

Job Summary:The Senior Service Desk Analyst is a critical role within the Arizona Official Website of State of Arizona, responsible for monitoring trends within the team to identify, resolve issues, and suggest measures for permanent resolution. This position serves as the first escalation point for technical queries and engages in hands-on customer-facing...

Description:A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This position is for someone with 2-4 years of experience, strong customer service, and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 1 & 2 IT Support Desktop-focused.Onsite...

Client: State of AZ AZSOS Position: Senior Service Desk Analyst -Req # 1510 (On-Site)Contract: Until 12/15/2024Location: 1700 W. Washington St., 7th Floor, Phoenix, AZ, 85007Tentative Shift Hours: Monday to Friday, 6 AM to 6 PM (40 Hours/Week). OT Expected.Travel: 20%Closing: 09/19/2024 Position Description: The Senior Service Desk Analyst is responsible...

Job Title: Service Desk AnalystWe are seeking a dedicated Service Desk Analyst to provide essential support to agency personnel, assisting with hardware, software, voice, and network issues.Key Responsibilities:Provide timely help desk support through various channelsBe the primary contact for ticket status updatesParticipate in projects to enhance customer...

Job SummaryWe are seeking a skilled Service Desk Analyst to join our team at TEKsystems. As a Service Desk Analyst, you will be responsible for providing technical support to our end-users, troubleshooting issues, and resolving technical problems.Key ResponsibilitiesProvide intermediate-level technical support to end-users via phone, email, or...

Job SummaryWe are seeking a highly skilled Service Desk Analyst to join our team at TEKsystems. As a Service Desk Analyst, you will be responsible for providing exceptional technical support to our clients, troubleshooting software, hardware, and connectivity issues, and ensuring that all service desk contacts are logged into our Incident Management...

POSITION SUMMARY:A Service Desk Contractor provides first-level end-user support and incident diagnosis for Republic Services’ applications, endpoints, and infrastructure. A Service Desk Contractor acts as a single point of contact between the end-user and other IT resources. This position also documents incoming interactions and their resolutions and...