Mphasis | Client Partner

3 weeks ago

seattle, United States Mphasis Full time

About Mphasis –


Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain, and process expertise. Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).


Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endear to our clients.


Job Description –


Title - Client Partner

Domain - Retail/CPG Sector

Location - Seattle, Washington, United States

Experience - 15 + Years


About Job:

The Client Relationship Manager will be responsible for originating, negotiating, and selling complex deals into a portfolio of existing accounts as well as opening up new accounts in the assigned territory in the Retail/CPG vertical.


Required Skills:

  • Thorough understanding of the Sales Process – specifically in US, India and across functions
  • Understanding of the Retail/CPG sector. Confidence in selling these services in order to resolve business challenges for the client organization.
  • Extraordinary team leadership, high-energy sales execution, strong problem-solving skills.
  • Exhibit exceptional business insight, show executive/boardroom presence and outstanding judgment.
  • Entrepreneurial spirit, “get-the-job-done” attitude, professionals, team-player.
  • Creative enough to devise and articulate a unique and compelling value proposition, so that customer decision-makers clearly grasp the short and long-term business and financial value of a relationship with Mphasis.
  • Ability to build active relationship selling across Mphasis’ internal organization, delivery, consulting, senior management, practice-units, external vendors/partners, third-party advisors etc.


Primary Responsibilities:

  • In this role the Sales Executive will lead sales engagements, selling solutions to address complex requirements. The primary scope of services offered will be around Technology Services. This also includes lead generation and identification of new opportunities within the assigned account/territory.
  • Leverage past relationships and references towards lead generation.
  • Opportunity Identification and ownership; validation and qualification of those opportunities through the solution-driven processes.
  • Establish relationships at CXO levels, demonstrate Mphasis’ value, build and execute sales plans for the above mentioned strategic ‘must-win’ accounts.
  • Ability to engage clients in strategic discussions on their business processes and objectives, evaluate the application of technology to innovate and to solve business problems
  • Proactively planning solutions in collaboration with Applications, Finance, HR, sales support and consulting teams within Mphasis.
  • Creating Proposals/RFX responses/Proposal Presentations/Site-visits/MSA/SOWs and convincing clients of the solution need.
  • Creating and presenting proposals to CXOs and SVPs, formal and informal information gathering to identify and address deciding factors in the purchase.
  • Closing deals and achieving revenue targets at target margins.
  • Planning revenue targets and ensuring on-track achievement with a focus on margin protection.
  • Elevating client satisfaction by collaborating with delivery, resource management and service lines to exceed customer expectations.


Required Qualification:

  • Bachelor's Degree / MBA – Preferred.
  • At least 7+ years’ experience in Technology sales.
  • At least 3 years of experience in calling on C-Suite Executives to develop and present relevant value propositions.
  • At least 5 years of experience in closing or managing complex deals.
  • Readiness to travel: 25%.

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