Customer Service Manager
2 weeks ago
The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.
Responsibilities
- Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
- Establish performance benchmarks and hold team to those goals
- Resolve customer conflicts and handle escalation procedures
Qualifications
- Bachelor's degree or equivalent experience
- 3+ years' of customer service
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
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Customer Service Representative
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Customer Service Manager
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Customer Service Manager
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farmington hills, United States Centria Autism Full timeThe ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience. ResponsibilitiesProvide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growthEstablish performance benchmarks and hold team to those...
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Mortgage Underwriter Specialist
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Mortgage Credit Analyst
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Customer Service Manager
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Farmington, Michigan, United States Bobby Branch - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Manager. As a key member of our State Farm Agent team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesProvide top-notch customer service, responding to inquiries...
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Pharmacy Customer Service Representative
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Farmington Hills, Michigan, United States Facilities Service Company Full timeJob Title: Janitorial Afternoon SupervisorWe are seeking a highly skilled and experienced Janitorial Afternoon Supervisor to join our team at Facilities Service Company. As a Janitorial Afternoon Supervisor, you will be responsible for leading a team of janitorial staff and ensuring the delivery of exceptional service to our customers.Job...
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Customer Service Representative
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Customer Service Representative
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HVAC Service Manager
4 weeks ago
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HVAC Service Manager
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Service Manager
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Farmington Hills, United States Thornton & Grooms Inc Full timeIntroduction Are you a proactive leader with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and love solving problems? Do you have experience with KPIs, holding your team accountable, and being able to forecast what is needed from your department? If so, we want YOU to join our team as a Plumbing Service...
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Service Manager
1 month ago
Farmington Hills, United States Thornton & Grooms Inc Full timeIntroduction Are you a proactive leader with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and love solving problems? Do you have experience with KPIs, holding your team accountable, and being able to forecast what is needed from your department? If so, we want YOU to join our team as a Plumbing Service...
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Customer Service Representative Weekends
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Customer Service Manager
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Customer Service Liaison
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Mission Hills, United States Providence Health & Service Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Providence Health & Service. As a key member of our customer service team, you will be responsible for providing exceptional service to patients, providers, health plans, and hospitals.Key ResponsibilitiesAnswer incoming calls and respond to customer inquiries in a...
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Customer Service Liaison
4 weeks ago
Mission Hills, United States Providence Health & Service Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Providence Health & Services. As a key member of our customer service team, you will be responsible for providing exceptional service to patients, providers, health plans, and hospitals.Key ResponsibilitiesAnswer incoming calls and respond to customer inquiries in a...