Luxury Operations Associate

3 weeks ago

palm beach, United States Madison Avenue Couture Inc Full time

THIS POSITION IS LOCATED IN PALM BEACH-PLEASE ONLY APPLY IF YOU LIVE IN THIS REGION


Madison Avenue Couture (“MAC”) is the leading online independent dealer of pristine Hermes handbags in the USA. We are the “go to” reseller for new and never worn Birkins and Kellys. We also carry a small collection of Chanel and other hard to find handbags and branded fine jewelry. 

We are proud to announce the opening of our first showroom outside of New York in Palm Beach in January 2025. The showroom will be “by appointment only” located along Worth Avenue.  


The Luxury Operations Associate will support all aspects of Madison Avenue Couture’s Palm Beach new showroom and the greater Palm Beach region’s operational and customer assistance needs. This includes, but is not limited to, maintaining the showroom, overseeing appointments, fulfilling orders in the showroom and outside, handling deliveries and pickups, and managing the inventory. 


MAC is a small organization and the ability to collaborate with others in Palm Beach and New York is essential to the success of the position. The Luxury Operations Associate will learn best practices in handling ultra luxury handbags and jewelry, as well as become extremely knowledgeable about the products we sell. The ideal candidate is versatile, has strong attention to detail, is interested in the products we sell and can interact effectively with both buyers and sellers.


This position reports directly to the Luxury Sales and Marketing Manager with a dotted line relationship to the head of operations in New York


Responsibilities:

  • Keep the showroom organized and uncluttered.
  • Manage the stockroom
  • Assist in the booking of appointments and pull merchandise prior to appointment and return to the stockroom after appointments.
  • Work with New York to receive products and ship products for customer requests.
  • Accept prospective merchandise from sellers/consignors and prepare shipments to New York.
  • Ensure in showroom purchases are properly packed
  • Ensure all outgoing orders are shipped in a timely manner.
  • Inspect and videotape all items prior to packing and shipping to ensure condition and accompaniments are as described.
  • Prepare domestic and international shipping labels.
  • Package each item being shipped in accordance with the high standards set by Madison Avenue Couture.
  • Alert the Luxury Sales and Marketing Manager and/or the appropriate people in New York to resolve any inventory, shipping, or delivery issues that arise.
  • Track incoming and outgoing packages. Schedule carrier delivery and pickups.
  • Lock up and secure inventory room at the end of each day.
  • Gain knowledge of the Company merchandise and assist in the handling of the merchandise.
  • Assist with resolving customer inquiries related to products, deliveries, or orders and supporting sales efforts.
  • Assist in the authentication process which includes taking photographs of bags/jewelry and accessories.
  • Provide excellent customer service in-person, over the phone, and via email.
  • Safely transport products to and from clients as needed.
  • Assist in special projects, as required. i.e., setting up in-store displays or preparing materials for promotional events.


Qualifications:

  • Bachelor’s degree preferred.
  • At least two years experience in operations, logistics and handling inventory.
  • Experience with shipping tools and courier services a plus.
  • Experience working in a luxury goods environment preferred. 
  • Client facing experience is preferred
  • Must be detail oriented and highly organized.
  • Must have the ability to manage multiple projects simultaneously in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to use Google Documents required.
  • Knowledge of Shopify Plus a plus.
  • Familiarity with Salesforce and/or Netsuite a plus.
  • Passion for luxury goods, especially handbags, an asset.
  • Valid Driver's license and clean driving record.
  • Ability to lift and transport products as required (up to 30 lbs).


What We Offer:

  • Salary DOE, 401k matching program, plus healthcare, dental and vision benefits, generous PTO.

  • Luxury Operations Associate

    3 weeks ago

    Palm Beach, United States Madison Avenue Couture Inc Full time

    THIS POSITION IS LOCATED IN PALM BEACH-PLEASE ONLY APPLY IF YOU LIVE IN THIS REGIONMadison Avenue Couture (“MAC”) is the leading online independent dealer of pristine Hermes handbags in the USA. We are the “go to” reseller for new and never worn Birkins and Kellys. We also carry a small collection of Chanel and other hard to find handbags and...

  • Luxury Sales Associate

    4 weeks ago

    Palm Beach, Florida, United States Assouline Full time

    At Assouline, we are seeking a highly motivated and results-driven Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for driving personal and store sales results to reach goals daily and achieve monthly targets.Key Responsibilities:Drive personal and store sales results to reach goals daily and achieve...

  • Luxury Sales Associate

    4 weeks ago

    Palm Beach, Florida, United States Jennifer Tattanelli Creations LLC Full time

    Job OverviewJennifer Tattanelli Creations LLC is seeking a skilled Luxury Sales Associate to join our team on Worth Avenue. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales through active clienteling and add-on selling.Key ResponsibilitiesAssist customers with their shopping needs and...

  • Luxury Sales Associate

    1 month ago

    West Palm Beach, Florida, United States Jennifer Tattanelli Creations LLC Full time

    Job Title: Part Time Luxury Sales AssociateIn the luxury goods market, Jennifer Tattanelli Creations LLC is synonymous with exclusive, expertly designed, and artisanally crafted goods. We are seeking a skilled Part Time Luxury Sales Associate to join our team.Responsibilities:Assist customers with their shopping needs and provide styling inspiration.Work...

  • Luxury Sales Associate

    1 week ago

    West Palm Beach, Florida, United States Jennifer Tattanelli Creations LLC Full time

    Job Title: Part Time Luxury Sales AssociateIn the luxury goods markets, Jennifer Tattanelli Creations LLC is synonymous of exclusive, excellently designed, artisanally crafted goods with the highest quality and an excellent service to its customer. We are seeking a Part Time Luxury Sales Associate to join our team.Responsibilities:Assist customers with their...

  • Sales Associate

    1 month ago

    Palm Beach, Florida, United States Puig Full time

    Job OpportunityAt Puig, we are seeking a highly motivated and experienced Sales Associate to join our team at the Carolina Herrera boutique in Palm Beach. As a Sales Associate, you will be responsible for achieving sales goals and developing lasting client relationships through providing exceptional customer service, complying with company policies, and...

  • Luxury Front Desk Associate

    4 days ago

    Palm Beach, Florida, United States LR Palm House LLC Full time

    Luxury Guest Service Position at LR Palm House LLCEstimated Salary: $45,000 - $60,000 per year.About UsWe are a 79-room luxury hotel located on the prestigious Royal Palm Way in Palm Beach. Our mission is to provide exceptional service and create an atmosphere of relaxed exclusivity for our guests.Job SummaryThe Guest Service Agent serves as the primary...

  • Luxury Fashion Sales Associate

    4 weeks ago

    Palm Desert, California, United States Saks OFF 5TH Full time

    About the Role:Saks OFF 5TH is the premier luxury off-price destination, offering the best names in fashion at an incredible value. As a Sales Associate, you will play a vital role in creating a memorable customer experience and upholding our reputation as the premier luxury-value destination.Key Responsibilities:Recommend, select, and help locate or obtain...

  • Luxury Custom Home Project Manager

    1 week ago

    palm beach, United States Diamond Peak Recruiting Full time

    The Project Manager for luxury custom home construction is responsible for overseeing the construction process from the ground up for high-end, custom-built residences. This position ensures that all aspects of the project—ranging from site preparation to final inspections—are executed to the highest quality standards, within budget, and on schedule. The...

  • Luxury Hotel Guest Experience Representative

    4 days ago

    Palm Beach, Florida, United States LR Palm House LLC Full time

    Job SummaryThe Guest Service Agent serves as the first point of contact for guests, delivering exceptional service and ensuring a seamless experience from arrival to departure.Key ResponsibilitiesGuest RelationsWelcome and greet guests with a warm and friendly demeanor.Provide personalized service, addressing guests by name and anticipating their...

  • Sales Associate

    1 month ago

    Newport Beach, California, United States LEAP Inc Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Bad Birdie in Lido Marina Village, Newport Beach, CA. As a Sales Associate, you will be responsible for creating positive and memorable experiences for customers, building brand loyalty, and driving sales.Key ResponsibilitiesCreate a welcoming and...

  • Luxury Guest Experience Specialist

    4 weeks ago

    West Palm Beach, Florida, United States Go Rentals Full time

    About UsGo Rentals is a leading car rental service company that has been catering to the needs of discerning business and leisure travelers since 1995. Our team is dedicated to providing an extraordinary level of personalized service, beautifully maintained vehicles, and a culture of curiosity and continual learning. We promote from within and encourage our...

  • Retail Sales Associate

    4 weeks ago

    North Myrtle Beach, South Carolina, United States Tapestry Full time

    As a Sales Associate at Coach, a global fashion house, you will play a vital role in delivering exceptional customer experiences and driving sales results. Key Responsibilities:Provide personalized service to customers, ensuring a positive and engaging shopping experience.Drive sales through effective clienteling, cross-selling, and upselling...

  • Luxury Brand Sales Professional

    4 weeks ago

    Virginia Beach, Virginia, United States REEDS Jewelers Full time

    At REEDS Jewelers, we're committed to delivering exceptional customer experiences and building lifelong relationships. As a Luxury Brand Sales Professional, you'll play a key role in helping customers find the perfect piece of jewelry to commemorate a life experience.We're a family-owned and operated business with a rich history of quality merchandise,...

  • Luxury Custom Home Project Manager

    1 week ago

    West Palm Beach, United States Diamond Peak Recruiting Full time

    The Project Manager for luxury custom home construction is responsible for overseeing the construction process from the ground up for high-end, custom-built residences. This position ensures that all aspects of the project—ranging from site preparation to final inspections—are executed to the highest quality standards, within budget, and on schedule. The...

  • Luxury Custom Home Project Manager

    1 week ago

    West Palm Beach, United States Diamond Peak Recruiting Full time

    The Project Manager for luxury custom home construction is responsible for overseeing the construction process from the ground up for high-end, custom-built residences. This position ensures that all aspects of the project—ranging from site preparation to final inspections—are executed to the highest quality standards, within budget, and on schedule. The...

  • Team Lead

    4 weeks ago

    Palm Desert, California, United States Tempur Sealy International Full time

    As a Team Lead at Tempur Sealy International, you will be responsible for delivering exceptional customer service while promoting and selling our high-end luxury products. In addition, you will serve as a key member of the management team, providing support and leadership when the Store Manager is unavailable. This may include opening and closing the store,...

  • Luxury Class A Office Property Manager

    13 hours ago

    West Palm Beach, United States Millman Recruiting Services, LLC Full time

    Looking for a best in class, Luxury Class A Commercial Office Property Manager from NY, DC, Chicago, Dallas who can relocate within 8 weeks to West Palm Beach Florida area.QualificationsMinimum of 10 years relevant experience in Operations Management.Experience in operational management of Class A commercial asset(s) is desirable.Experience in hospitality...

  • Luxury Class A Office Property Manager

    19 hours ago

    West Palm Beach, United States Millman Recruiting Services, LLC Full time

    Looking for a best in class, Luxury Class A Commercial Office Property Manager from NY, DC, Chicago, Dallas who can relocate within 8 weeks to West Palm Beach Florida area.QualificationsMinimum of 10 years relevant experience in Operations Management.Experience in operational management of Class A commercial asset(s) is desirable.Experience in hospitality...

  • Luxury Hospitality Host

    4 weeks ago

    Fort Walton Beach, Florida, United States Island Resort Fort Walton Beach Full time

    Job Summary:We are seeking a highly skilled and motivated Luxury Hospitality Host to join our team at Island Resort Fort Walton Beach. As a Luxury Hospitality Host, you will be responsible for providing exceptional guest service and ensuring a memorable experience for our guests.Key Responsibilities:Assist the cashier in the collection of payment for all...