Tech Operations Analyst

1 week ago


berkeley heights, United States The Mice Groups, Inc. Full time

This position pays between $32 - $38/hr.


Our client, an enterprise professional services company is seeking a Tech Operation Analyst for an onsite 12+ month contract


Onsite Location: Berkeley Heights, NJ


As a Technical Operations Advisory, you will assume a key leadership role in the day-to-day operations of the Risk Application Operations support group within the Card Services Payments organization. You will lead detection and troubleshooting of issues that affect normal operations of our Risk services across multiple platforms and application: Falcon, Rule Manager, Feedzai, Case Management, Risk Gateway to name a few; this includes deploying and maintaining UNIX/Linux clusters, adding and removing application Web Services, managing the coherence cache farm, and keeping a track of all the running Risk application batch jobs. You will also be responsible for working with a team of associates globally, assigned projects, on-call escalations, service continuity and requests for immediate production

or client assistance. In addition, you will work closely with product strategy, development and the technology groups to develop processes and operating procedures: monitor and triage problems, support the technology roadmap and address technology debt. This is a high performance culture and you must demonstrate the ability to work efficiently and quickly in supporting critical systems.


  • UNIX/Linux SME with performing hands-on Java application support and responsible for

providing production and technical assistance for escalated issue.

  • 24x7 support of production applications on a rotating basis, and participate in resolution of

escalated incident calls.

  • Create application monitoring scripts and automate alerts to inform technical and product

teams of problems.

  • Oversee and ensure the integrity of production systems on a day-to-day basis to ensureuninterrupted services and SLAs are met.
  • Responsible for, configuration management, continuous integration (CI), static and dynamic

code analysis, deployment and application monitoring.

  • Automate and evolve infrastructure, server, deployment strategies and testing to support and quick turnaround of deployments.



Essential Job Qualifications:

  • Education: Bachelor’s degree in Computer Science/Information Systems, or equivalent
  • UNIX/Linux Java development support, shell scripting, and Oracle operations is required with experience troubleshooting of production applications within lower and upper multi-tier

environments.

  • 7+ years of experience in application development and/or production support
  • Must have full life-cycle development experience in a technology driven environment,

preferably in financial services and/or banking

  • Strong technical experience with Unix/Linux, Apache, and either WebSphere, WebLogic, Jboss
  • Knowledge of Oracle Golden Gate
  • Knowledge of Batch scheduling systems Control-M , Autosys
  • Knowledge of NoSql database couchbase, cassandra, mongoDB, coherence
  • Knowledge of azure cloud; pivotal cloud and kafka technology
  • Knowledge of Splunk, Dynatrace, extrahop monitoring tools
  • Experienced with Webservices (SOAP/REST/JSON/AMQP/XML)
  • Experience with shell scripting, Sed, AWK, python, bash,ruby,
  • Experience with data query language Sqldeveloper,perl/sql



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