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Director, Financial Aid

2 months ago

Boston, United States Complete Staffing Solutions Inc. Full time
Director Of Financial Aid Job Description

The Director of Financial Aid works collaboratively with Admissions, Student Accounts, Registrar, Dean of Academics, Student Services, and the Finance Office to coordinate financial aid awareness on campus and process student Financial Aid.

The Financial Aid Director is responsible for the following:

  1. Coordinating student financial aid processing with BFIT’s outsourcing partner, FA Solutions.
  2. Working with FA Solutions, responsible for special circumstance review, satisfactory academic progress appeals, Return of Title IV calculations, year-end audit, and program reviews.
  3. Working with FA Solutions, accountable for reporting accurate and timely data for the FISAP and year-end reports to the State and Federal agencies.
  4. Working with FA Solutions, ensure the financial aid office provides excellent customer service and timely processing of verification documents, need analysis, and award letters.
  5. Manage the Federal, State, and Institutional financial aid programs for disbursement, compliance, and expenditures.
  6. Effectively manage the growing portfolio of Funded Scholarships.
  7. Work collaboratively with various institutional departments to assure timely and accurate information exchange.
  8. Create policies and procedures that pertain to the financial aid process and the integrated database.
  9. Develop, coordinate, and present information sessions to prospective and current students such as Financial Aid information sessions, FAFSA seminars, money management workshops, and exit loan counseling.
  10. Perform the parameter setup, implementation, and maintenance of PowerFAIDS, CAMS, Net Price Calculator, and any system related to financial aid processing including ISIR downloads and data conversion while ensuring data integrity.
  11. Working with FA Solutions, manage the electronic processing of data for the Direct Loan and Pell Grant programs, requiring proficiency with Department of Education systems such as EdExpress, EdConnect, and COD.
  12. Ensure compliance with financial aid requirements as it pertains to Federal, State, and Accrediting Agencies.
  13. Counsel students and parents regarding available financial aid programs, application process, aid eligibility, future financial planning, and default prevention.
  14. Review student aid applications for completeness, verify student eligibility, resolve discrepancies.
  15. Award Federal and State aid according to Federal Title IV regulations and institutional guidelines.
  16. Other duties as assigned.
Requirements

Key Competencies:

  1. Knowledge of federal and state financial aid processes, procedures, and regulations.
  2. Ability to read, interpret, and explain policies, procedures, and instructions.
  3. Ability to award (i.e., “package”) financial aid in accordance with government and institutional regulations and guidelines.
  4. Demonstrated management, problem solving, administrative, analytical, counseling, communication (oral/written), interpersonal, and organizational skills.
  5. Excellent interpersonal, communication (writing, speaking), organizational, and analytical skills.
  6. Must be self-motivated and able to work independently as well as on teams, and to manage multiple, competing projects and deadlines.
  7. Ability to process and maintain strict confidentiality regarding student/family records, data, communications, and meetings.
  8. Ability to use tact, discretion, and diplomacy in counseling and responding to questions and concerns from students and their families.
  9. Must be organized, detail-oriented, able to manage time efficiently and effectively, and to process information/data with a high degree of accuracy.
  10. Evening, weekend, and holiday work required occasionally (orientation, move-in day, open houses, etc.).
  11. Ability to use sound professional judgment in awarding or adjusting financial aid.
  12. Ability to work effectively with a diverse population.
  13. Strong commitment to the mission of the College and its students is necessary.
Education Requirements

Bachelor’s Degree

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