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Director, Pacific Operations

2 months ago

Honolulu, United States Ke'aki Technologies Full time

The Alaka`ina Foundation Family of Companies (FOCs) is looking for a Director of Pacific Operations who is a highly engaged leader capable of managing multiple programs and contracts effectively. Programs are varied, spanning multiple industries and Government agencies. Primary responsibility includes ensuring Ke`aki's successful performance of Federal contracts in the service sector.


Ke'aki Technologies is a Native Hawaiian Organization (NHO) owned business. A premier Government services company, Ke'aki, offers a full spectrum of solutions that improve the performance and operational effectiveness of our Government and Department of Defense customers. Our mission synchronized solutions are designed to deliver exactly what our customers need, when they need it. From base and range operations to biomedical defense support to telecommunications and IT services, we deliver the exact talent, tools and technologies needed to meet mission requirements. This position will supervise day-to-day contract and/or task order operations.


DESCRIPTION OF RESPONSIBILITIES:
  • Manages and oversees various DoD and other Federal projects within assigned areas of operations to ensure appropriate management controls, for planning, directing program execution and for monitoring, and reporting progress and issues.
  • Manage all Programs/Contracts within assigned area of operations to ensure appropriate management controls for planning, directing program execution, and for monitoring and reporting progress and issues.
  • Staffing and Personnel Management - oversees the acquisition and employment of program resources; conduct interviews, coordinate on-boarding with the Government customers and Corporate Departments.
  • Problem Identification and Risk Management: provide early detection of problems, utilize lessons learned to minimize problem reoccurrence and follow up to insure problem resolution.
  • Collaborate with executive-level management in the development of performance goals and long-term operational plans.
  • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
  • Set strategic goals for operational efficiency and increased productivity.
  • Work with Program Managers/Sr. Program Managers in the development of financial and budgetary plans.
  • Analyze current operational processes and performance, recommending solutions for improvement.
  • Pro-actively identify new opportunities to meet strategic growth objectives. Assist VP and EVP in due diligence to assess opportunities.
  • Participate/support in contract/business negotiations as required. Protects organization's value by keeping information confidential.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Works closely with the Contracts, Human Resources, Finance, IT, BD, and the Operational Executive Management Team.
  • Respond to questions/concerns of the client in relation to performance, quality, service, and labor.
  • Develop and foster relationships with employees, Government customers and potential customers.
  • Review and assist Finance Department with account receivable issues.
  • Assist Business Development (BD) to identify and qualify new business leads and opportunities. To include assisting BD in gathering and vetting information as required; and participate in proposal reviews.
  • Ensures compliance with Federal, State, and Local safety regulations and on-site Standard Operating Procedures (SOPs).
  • Participate in special projects and various other duties as required.
  • Will be required to travel 25% and as required.
  • Other duties as assigned by Supervisor.

REQUIRED DEGREE/EDUCATION/CERTIFICATION:
  • Bachelor of Science (BS) in Business Management or related field plus 10 years of experience in project and program management, or an appropriate combination of education and experience in project and program management functions.
  • Project Management Professional (PMP) certification highly preferred.
  • Value Based Six Sigma (VBSS) highly preferred.

REQUIRED SKILLS AND EXPERIENCE:
  • Ten plus (10+) years' experience managing performance of multiple Government contracts.
  • Ten plus (10+) years' experience in an operational leadership role.
  • Excellent organizational skills.
  • Proficient in MS Office (Word, Excel, PowerPoint), Teams, Outlook, and SharePoint.
  • Effective supervisory skills; and ability to clarify team purposes and goals, build team commitment and strengthen collective skills and work approaches; and ability to analyze and ensure that effective and accurate procedures are in place.
  • Ability to lead a team successfully through proven leadership and interpersonal skills.
  • Ability to prioritize and successfully manage numerous simultaneous activities.
  • Must be able to work independently with minimal direction.
  • Experience managing Federal/DOD contracts.
  • Effective conflict resolutions skills.
  • Ability to mitigate identifiable risk to ensure successful delivery of contract requirements and profitability.
  • Ability to analyze and ensure that effective procedures are in place to meet contract objectives.
  • Excellent Time Management skills.
  • Experienced in customer interfacing.
  • Ability to effectively enforce company policies.
  • Ability to identify and prioritize risks across functional areas, weigh those appropriately with benefits of investment, and effectively frame business decisions for senior management.
  • Strong communication (verbal and written) and leadership skills necessary to effectively lead and navigate the corporate structure, i.e., possessing organizational savvy and tact.
  • Ability to "think on your feet" both during internal and external discussions of risks and strategy.
  • Ability to be flexible and adaptable and exhibit excellent attention to detail.
  • Ability to work with people at all levels of the Company.
  • Ability to support fast pace and changing schedules.
  • Superior knowledge of multiple operational functions and principles, including finance, customer service, and employee management.
  • Proven ability to plan and manage operational process for maximum efficiency and productivity.
  • Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands.
  • Strong working knowledge of industry regulations and legislative guidelines.

REQUIRED CITIZENSHIP AND CLEARANCE:
  • Must be a U.S. Citizen.
  • Must have an active Secret clearance (Must currently possess or be able to obtain a Department of Defense (DoD) Interim Secret security clearance.)

The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.


We are an Equal Opportunity/Affirmative Action Employer. We are proud to state that we do not discriminate in employment decisions on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. If you are a person with a disability and you need an accommodation during the application process, please click here to request accommodation. We E-Verify all employees.


The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, Kpono Government Services, and Kapili Services, Po`okela Solutions, Kkaha Solutions, LLC, and Pololei Solutions, LLC. Alaka`ina Foundation activities principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship.


For additional information, please visit www.alakainafoundation.com


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