Network Management Lead
2 months ago
Currently, ManTech is seeking a motivated, career and customer-oriented Network Management Lead to join our team in Washington, D.C.
You will lead a team of network engineers and be responsible for overseeing all aspects of providing end-to-end network management services and support for the customer’s organization.
Responsibilities include but are not limited to:
- Lead for networking team which is responsible for the customer’s LAN environment, remote access, wireless, VTC and support for the WAN and primary TIC.
- Manage and monitor customer LAN network and network devices; proactively identify issues, monitor capacity/demand and recommend potential solutions.
- Develop and oversee implementation of network and VTC change requests for firewalls, firewall policies, routing, switching, proxy services, VPN, remote access, DNS, mail, SD-WAN and public cloud service deployments (AWS and Azure).
- Implement cloud networking solutions to meet customer requirements through direct management of cloud service portals.
- Implement, operate, configure, maintain, and replace prior to EOL current monitoring tools (Riverbed, Cisco DNA, Cisco Prime, Live Action, and Xymon).
- Troubleshoot complex problems across multiple system boundaries and system owners to achieve operational success.
- Analyze Splunk log data to troubleshoot service issues and report on data traffic trends; also use RiverBed analytic tools to troubleshoot service issues and report on data traffic trends.
- Review and analyze issue and/or service outage & impairment reports; identify and document, and root cause analyses (RCA) and develop after action reports (AAR).
- Analyze, test, develop, and implement new technology solutions including multi-media communications, data management tools, and network monitoring systems and tools.
- Coordinate and consult with 3rd party vendors on existing or new technology, services, and solutions proposals.
- Document and update SOPs; prepare customer presentations, project plans, weekly status reports.
Minimum Qualifications:
- A bachelor's degree preferably in a computer science or Cybersecurity related field.
- Minimum of 10 years of IT experience; a minimum of 5 years network management experience and 2 years experience serving as a Team Lead.
- Must have network management and engineering experience working with classified and unclassified LANs, cloud networking, Remote Access, Wireless, VTC and TIC(s).
- Must have hands-on experience with Cisco DNA, Cisco Prime, Cisco VTC, F5, Riverbed, Fortigate, LiveAction, and Xymon.
- Possess excellent oral and written communication skills; possess excellent ability to work with customers and coordinate with a diverse set of stakeholders.
Preferred Qualifications:
- Preferred experience with network security support and experience using Splunk.
Clearance Requirements:
- Must be a U.S. citizen.
- Must possess and maintain an active Top Secret clearance.
Physical Requirements:
- Must be able to remain in a stationary position 50% of the time.
- Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
- Often positions self to maintain computers in the lab, including under the desks and in the server closet.
- Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
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