Enterprise Network Architect Leader

2 days ago

Washington, Washington, D.C., United States Innovative Management & Technology Services Full time

At Innovative Management & Technology Services, we're seeking an exceptional Enterprise Network Architect Leader to join our team in Washington, DC. With a strong focus on innovation and collaboration, this role offers the opportunity to lead and mentor a team of experts in designing and implementing cutting-edge network solutions.

Estimated Salary: $120,000 - $180,000 per year

About the Job

We're looking for a highly skilled and experienced Network Engineer who can lead our team in providing enterprise-level operational support for incident and problem management activities. As a LAN/WAN Engineer Team Lead, you'll be responsible for leading service recovery process for major incidents, handling technical issues and escalations, and managing and mentoring a team of SMEs performing service recovery.

Responsibilities
  • Lead service recovery process for major incidents/P1 tickets
  • Leadership in handling technical issues and escalations
  • Manage and mentor a team of SMEs performing service recovery
  • Review root cause analysis for major incidents and ensure completion of corrective/preventive actions
  • Consultancy on the service improvement programs and possible automation for delivery team
  • Review high-level design, low-level design, and acceptance test plans of ongoing projects
  • Address critical changes in the technology domain as part of change management process
Requirements

To succeed in this role, you'll need:

  • Analyze network systems and develop technical documentation
  • Develop network system design and optimization recommendations
  • Develop and execute implementation plans and performance validation testing
  • Prepare customer presentations, project plans, and work
  • Oversee network operations supporting enterprise services and applications
  • Develop and oversee implementations of network change requests for firewalls, routing, switching, proxy services, VPN, DNS, mail, SD-WAN, and public cloud service deployments
  • Provide problem identification, escalation, and resolution of WAN/LAN performance, hardware, network carriers, and security issues in cooperation with the network services provider and government agency customers
  • Identify routing and network access control requirements and resolution of related issues
  • Analyze network traffic and provide recommendations for issue resolution, optimization, and configuration enhancements (e.g., QoS, TCP optimization)
  • Assist customers' developing and troubleshooting network firewall access control policies
  • Develop network monitoring and management procedures using tools that complement/supplement those in use by the network service provider and government agency customers
  • Provide technical consulting and engineering support to government programs and project managers
About Us

Innovative Management & Technology Services is an equal opportunity/affirmative action employer. We offer competitive compensation, excellent benefits, including tuition reimbursement and employer-contributed 401K, and referral bonuses. If you're passionate about delivering cutting-edge network solutions and leading a team of experts, we encourage you to apply for this exciting opportunity.

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