Desktop Support Specialist
2 months ago
- Provide swift and professional deskside IT support
- Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
- Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
- Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
- Collaborate with other support groups across global locations to help troubleshoot client issues
- Utilize tools for building, monitoring and troubleshooting client devices
- Participate in Disaster recovery testing exercises
- Upholding procedures for logging, reporting, and statistically monitoring desktop operations
- Write technical support and client documentation in form of Knowledgebase articles
- Meet or exceed expected customer service levels
- Other duties as assigned by the Level 2 Support Manager
- Windows / MAC Support
- Resolve Hardware / Software issues
- Experience with VPN, Soft Phones, Remote Desktop, VDI
- Asset Tracking / Inventory Management
- Strong Communications Skills
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Desktop Support Specialist
3 weeks ago
New York, New York, United States Stefanini Group Full timeAbout the RoleWe are seeking a skilled and experienced Desktop Support Specialist to join our team at Stefanini Group.As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key Responsibilities:Respond to technical requests and incidents in a timely and efficient mannerProvide...
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Desktop Support-
3 weeks ago
new york city, United States Nesco Resource Full timep>Our client, a leading International Financial Services firm in New York is seeking an End User Support professional.We are seeking a skilled and motivated Desktop Support Specialist - Level Two to join our dynamic team. br>Position Overview: The Desktop Support Specialist - Level Two is responsible for providing advanced technical support for both laptop...
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Desktop Support Specialist for Equinox
3 weeks ago
New York, New York, United States Equinox Full time**Job Summary**We are seeking a skilled Desktop Support Specialist to join our team at Equinox. This role is perfect for an IT professional who enjoys troubleshooting and resolving technical issues.**Key Responsibilities**Unbox, verify specs, configure hash, and asset tag on 100 PCsEnroll the PC into Intune by logging in and verify system updates, software...
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Desktop Support Specialist
4 weeks ago
New York, United States Insight Global Full timeHiring a desktop/end user support associate onsite in Midtown NYC. Role: Tier 1 End User Support TechnicianLocation: Madison Ave New York, NY 10010 (onsite 5 days a week)Pay rate: $20-28 depending on experience levelDuration: long term to permanent roleStart Date: early DecemberRequirements: Proven experience in a technical support role, preferably in a Tier...
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Highly Skilled Desktop Support Specialist
3 weeks ago
New York, New York, United States VDart Full timeWe are seeking a highly skilled Desktop Support Specialist to join our team at VDart. This is an exciting opportunity for someone who is passionate about providing exceptional support and services to our clients.As a Desktop Support Specialist, you will be responsible for providing desk-side support to various business lines and departments. Your primary...
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IT Desktop Support Specialist
7 days ago
New York, New York, United States Mondrian Alpha Full timeWe are looking for a skilled Desktop Support Engineer to join our team at Mondrian Alpha, a global leader in real estate investment trusts.In this role, you will play a critical part in supporting end users by managing desktop environments, deploying new software, and maintaining internal systems.Key responsibilities include:Providing top-notch desktop...
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Senior Desktop Support
2 months ago
new york city, United States DBI Staffing Full timeUnder the direction of the Technical Services Director, the Partner & Senior Executive Desktop Specialist will deliver “white glove”/genius bar, concierge level support for all partners, covering hardware, applications and home support as well as for documentation, knowledge base updates, proactive communication and collaboration.This will include...
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New York, New York, United States HCLTech Full timeDesktop Support Specialist Job OverviewWe are seeking a highly skilled Desktop Technical Support Specialist to join our team at HCLTech in New York. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our end-users.Key Responsibilities:Provide on-site technical support to various business lines and...
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Desktop Support
4 weeks ago
new york city, United States Nesco Resource Full timeOur client, a leading International Financial Services firm in New York is seeking an End User Support professional.We are seeking a skilled and motivated Desktop Support Specialist - Level Two to join our dynamic team. If you have a passion for technology and a knack for solving complex issues, we would love to hear from you.Position Overview: The Desktop...
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Desktop Support
4 weeks ago
new york city, United States Nesco Resource Full timeOur client, a leading International Financial Services firm in New York is seeking an End User Support professional.We are seeking a skilled and motivated Desktop Support Specialist - Level Two to join our dynamic team. If you have a passion for technology and a knack for solving complex issues, we would love to hear from you.Position Overview: The Desktop...
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Technical Desktop Support Specialist
2 weeks ago
New London, Connecticut, United States TEKsystems Full timeWe are seeking a highly motivated and energetic Technical Desktop Support Specialist to join our team at TEKsystems. In this role, you will have the opportunity to work with a dynamic and growing client in a Hospital setting.As a Technical Desktop Support Specialist, you will be responsible for deploying and supporting desktops, thin clients, workstations,...
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Desktop Support Technician
1 month ago
new york city, United States ACS International Resources, Inc. Full timePosition Background:ACS is searching for an Desktop Support Technician to join our team for our clients in Manhattan. The Desktop Support Specialist will be responsible for providing on-site technical support, maintaining the integrity of clients’ overall technological infrastructure, and delivering exceptional service that improves customer satisfaction,...
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Desktop Support Technician
1 month ago
new york city, United States ACS International Resources, Inc. Full timePosition Background:ACS is searching for an Desktop Support Technician to join our team for our clients in Manhattan. The Desktop Support Specialist will be responsible for providing on-site technical support, maintaining the integrity of clients’ overall technological infrastructure, and delivering exceptional service that improves customer satisfaction,...
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Technical Support Specialist
3 weeks ago
New York, New York, United States Lincoln IT Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team in New York City and Long Island. As a key member of our IT department, you will provide top-notch technical support for our clients.About the RoleThis is a full-time position that requires 1-2 years of experience with desktop/laptop and MAC troubleshooting. You will be...
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Desktop Support Specialist
6 hours ago
Garden City, Michigan, United States F2Onsite Full timeJob OverviewWe are seeking an experienced Desktop Support Specialist to join our team at F2OnSite. As a leading IT field services company in the United States, we offer competitive compensation and opportunities for growth.ResponsibilitiesPerform routine maintenance and repairs on desktop computers, laptops, and other hardware devices.Install, configure, and...
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Senior Desktop Support
2 months ago
New York, United States DBI Staffing Full timeUnder the direction of the Technical Services Director, the Partner & Senior Executive Desktop Specialist will deliver “white glove”/genius bar, concierge level support for all partners, covering hardware, applications and home support as well as for documentation, knowledge base updates, proactive communication and collaboration.This will include...
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Desktop Support Specialist
1 month ago
New York, United States SISL Global Full timeResponsibilities“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipmentOEM Vendor co-ordination for faulty or new hardware requirements“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include...
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Desktop Support Specialist
2 days ago
New York, New York, United States CyberTec Full timeCyberTec's SCCM Engineer Position:This is a Hybrid position (remote and onsite in NYC) offering an open/competitive salary. As an SCCM Engineer, you will be responsible for maintaining, configuring, and supporting desktop technologies in a distributed environment. This includes upgrading the SCCM infrastructure to new hardware, improving SCCM performance,...
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Desktop Support Specialist
4 weeks ago
New York, United States HCLTech Full timeRole – Desktop SupportLocation – New York NY (Onsite from day -1)Full Time OpportunityNote – Candidate with exp. in Banking domain is must. Provide desk side support to various business lines/departments.Responsible for end user hardware/software installation, troubleshooting and maintenance.Responsible for end user hardware/software procurement,...
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IT Training and Desktop Support Specialist
3 weeks ago
New York, New York, United States Kobre & Kim Full timeAbout the RoleKobre & Kim is seeking an exceptional IT Trainer and Desktop Support Analyst to join its team. As a key member of the Global Service Desk, this role will be responsible for delivering top-notch IT training and providing hands-on technical support to staff.Key ResponsibilitiesIT Training: Develop, coordinate, and deliver effective IT training...