Norwegian Cruise Line Holdings Ltd. | Project Manager

2 weeks ago

miami, United States Norwegian Cruise Line Holdings Ltd. Full time

JOB SUMMARY: Responsible for partnering with business units across the organization leveraging tactical planning practices for project execution and report on project status and issues and risks to appropriate management channels on a regular basis.


DUTIES & RESPONSIBILITIES:

  • Develop and maintain project management documentation, such as project charters and plans, deployment playbooks, implementation plans, training manuals, mitigation plans, executive status reports, detailing every facet of the initiative(s).
  • Collaborate with all project team members and business area resource managers to obtain continuous updates of their tasks pertaining to the corresponding project plan starting from ideation phase through delivery of production-grade solution to the deployment team to ensure readiness of projects.
  • Coordinate tasks and allocate resources within IT where necessary based on project responsibilities for relevant area(s).
  • Plan tasks for deployment of solution to lab environment. Onboard and support training of application owners throughout project delivery lifecycle to ensure smooth transition/hand-off.
  • Design requirements, development inputs, testing and deployment tasks with database, network, infrastructure, cyber security, and privacy teams as applicable. Accountable for confirmation that minimum standards as defined by these teams are met by the proposed solution.
  • Establish effective communication plans by setting up meeting cadences with stakeholders to advise of project status and associated issues and risks (if any) along with cross-discipline team members to ensure timeliness in scheduled deliverables.
  • Provide oversight and work alongside Business Analyst(s) to document business requirements, test scripts, process flows, standard operating procedures, test plans and perform system integration testing and user acceptance testing.
  • Develop implementation and testing strategies.
  • Develop SOPs and coordinate handoff for long-term maintenance and support of the solution.
  • Accountable for overall financial management (Budget to Actual, Monthly ETC's) of initiative(s) and assembling the Total Cost of Ownership (TCO), Return on Investment (ROI), and Capital Planning (CPAR) effort to present proposal to business units for approval as needed.
  • Ensure that outsourced vendors/consultants meet the criteria of the Statement of Work/ SLAs/ KPIs designated for the project(s).
  • Perform other job-related functions as assigned.


QUALIFICATIONS


DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: Computer Science, Information Systems, Business Administration or related field.


EXPERIENCE:

  • Minimum 5+ years of experience in an IT related role.
  • 2+ years of experience in a project management or related role.
  • System/application implementation experience.
  • Experience within the cruise line industry


COMPETENCIES/SKILLS:

  • Various travel commitment may be required based on current demand/project scope.
  • Track record of successfully managing the deployment of initiatives.
  • Ability to make strong, effective, sound, and independent decisions and logical judgment to assure timely completion of projects and resolutions.
  • Advanced understanding of applications such as Microsoft Suite, Clarity, Monday.com, LucidChart, JIRA, and project management tools).
  • Ability to deal effectively with multiple priorities under tight deadlines by setting the appropriate expectations.
  • Strong written and oral communication skills.

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