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Head of Global Retirement Pricing, RFP

1 month ago

Boston, United States Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement
Remote

Job Description

The opportunity
This role will be accountable for all new business and inforce activities around Pricing, Request for Proposals (RFP's) and Underwriting for Canada and U.S. in the Global Retirement businesses. Provide oversight of these same functions in Global Retirement - Asia.

Responsibilities
  1. Clear accountability for the integrity of execution of pricing activities and ensuring all pricing and risk management standards are met.
  2. Ensure RFP's are competitively positioned to help win and retain business and promote our brand in the marketplace.
  3. Establish centralized underwriting function that brings clarity, monitoring and product-fit reporting to new business.
  4. Partner with Operations, Product, Sales and Relationship Management teams in each business on product-fit, plan features, pricing decisions and product development strategies.
  5. Partner with Finance to establish pricing guidelines and guardrails. Ensure pricing guidelines, policies and procedures are aligned for business growth and margin targets.
  6. Partner with Investment Product team in Global Retirement to ensure business growth and margin targets are met as products are positioned for future growth.
  7. Responsible for developing and maintaining effective working relationships with Corporate (Finance, Strategy, Risk) and the Global Retirement businesses (CAN, US, Asia).
  8. Ensure that market information and product fit (underwriting) are incorporated into Pricing.
  9. Provide leadership and direction in developing a pro-active, multidiscipline team with a focus on providing expert service and competitive offers or pricing that incorporate appropriate risk management.
  10. Routine travel (at least once a quarter) between North American locations with occasional other domestic and international business travel.
How will you create impact?

The Head of Pricing, RFP and Underwriting reports to the Chief Operating Officer, Global Retirement and regularly interacts with the leadership teams, Chief Financial Officers, and senior sales and relationship management teams of the Canada Retirement and US Retirement businesses. This is a key role in the business and has direct impact on revenue and risk OKR's (Objectives and Key Results) for the Global Retirement business through: maximizing our chances of advancing in the sales process; bringing on new business that is appropriately profitable; retaining the right business and ensuring new business is aligned to our product offering.

What motivates you?
  1. You obsess about customers, listen, engage and act for their benefit.
  2. You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  3. You thrive in teams and enjoy getting things done together.
  4. You take ownership and build solutions, focusing on what matters.
  5. You do what is right, work with integrity and speak up.
  6. You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
  1. Expert in retirement plan product, pricing, and financials.
  2. Strong operational and analytical background.
  3. Track record for leading diverse teams and delivering transformational initiatives.
  4. Ability to plan, control, direct, and work functionally across multi-discipline functions.
  5. Strong collaborator across all levels of organization to create strategies that will enable effective pricing, contributive RFP's and risk-appropriate underwriting to deliver on local growth business plans.
  6. Ability to anticipate business requirements around strategy, structure, culture and ability to translate new skills/organization required to lead new function.
  7. Excellent interpersonal skills, conflict resolution management; a forthright communicator able to build trust and maintain enthusiasm; fluency in English.
  8. Proven track record in establishing and managing cross-business and external partnerships.
  9. Strong negotiation and influencing skills.
  10. 15+ years of related experience required; 5+ years of pricing experience preferred.
  11. University degree required, advanced degree a plus.
What can we offer you?
  1. A competitive salary and benefits packages.
  2. A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  3. A focus on growing your career path with us.
  4. Flexible work policies and strong work-life balance.
  5. Professional development and leadership opportunities.
Our commitment to you
  1. Values-first culture - We lead with our Values every day and bring them to life together.
  2. Boundless opportunity - We create opportunities to learn and grow at every stage of your career.
  3. Continuous innovation - We invite you to help redefine the future of financial services.
  4. Delivering the promise of Diversity, Equity and Inclusion - We foster an inclusive workplace where everyone thrives.
  5. Championing Corporate Citizenship - We build a business that benefits all collaborators and has a positive social and environmental impact.
About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer. At Manulife /John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact.

Salary & Benefits
The annual base salary for this role is listed below.
Primary Location: USA, Connecticut - Full Time Remote
Salary range is expected to be between $148,400.00 USD - $275,500.00 USD. If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Company: John Hancock Life Insurance Company (U.S.A.)

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