Call Center Representative
1 week ago
Why You Want To Work Here:
We are a growing union providing our members with competitive benefits and powerful resources to help advance their careers. We have a casual and fun environment and opportunity for advancement The Call Center Representative is responsible for the accurate and timely response to customer service based questions over the phone and via email.
Responsibilities of the Call Center Representative:
- Answer incoming phone calls
- Document phone calls in Sharepoint
- Receive and respond to incoming emails
- Route calls to appropriate departments
- Maintain files of information
- Research correspondence files, payroll reports, microfilm, and system record to determine the correct information for employer and/or participant system files, i.e., Federal Identification Number or Social Security Number discrepancies
- Other duties as assigned
Requirements of the Call Center Representative:
- Over 1 year of previous customer service / data entry experience
- Listens well with the ability to communicate effectively both in verbal and written communications
- Presents a professional image in the office
- Strong attention to detail
- Demonstrates ability to manage complex issues while maintaining a flexible, positive, and cooperative demeanor
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Call Center Representative
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Silver Spring, United States ROCS Grad Staffing Full timeWhy You Want To Work Here: We are a growing union providing our members with competitive benefits and powerful resources to help advance their careers. We have a casual and fun environment and opportunity for advancement! The Call Center Representative is responsible for the accurate and timely response to customer service based questions over the phone and...
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Call Center Representative
1 week ago
Silver Spring, United States ROCS Grad Staffing Full timeWhy You Want To Work Here:We are a growing union providing our members with competitive benefits and powerful resources to help advance their careers. We have a casual and fun environment and opportunity for advancement! The Call Center Representative is responsible for the accurate and timely response to customer service based questions over the phone and...
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Call Center Representative
1 week ago
Silver Spring, United States ROCS Grad Staffing Full timeWhy You Want To Work Here:We are a growing union providing our members with competitive benefits and powerful resources to help advance their careers. We have a casual and fun environment and opportunity for advancement! The Call Center Representative is responsible for the accurate and timely response to customer service based questions over the phone and...
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Call Center Representative
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silver spring, United States ROCS Grad Staffing Full timeJob Summary: As a Call Center Representative, you will engage with customers, providing information and resolving issues effectively to foster loyalty and satisfaction. This role is critical in delivering high-quality customer service.Key Responsibilities:Handle incoming calls and assist customers with inquiries regarding products and services.Accurately...
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silver spring, United States ROCS Grad Staffing Full timeJob Summary: As a Call Center Representative, you will engage with customers, providing information and resolving issues effectively to foster loyalty and satisfaction. This role is critical in delivering high-quality customer service.Key Responsibilities:Handle incoming calls and assist customers with inquiries regarding products and services.Accurately...
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Call Center Representative
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Silver Spring, United States ROCS Grad Staffing Full timeJob Summary: As a Call Center Representative, you will engage with customers, providing information and resolving issues effectively to foster loyalty and satisfaction. This role is critical in delivering high-quality customer service. Key Responsibilities: Handle incoming calls and assist customers with inquiries regarding products and services....
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