Call Center Specialist

3 weeks ago


Silver Spring, Maryland, United States Clark Creative Solutions Full time
Job Overview

Clark Creative Solutions is seeking a skilled Call Center Specialist to provide exceptional customer service and support. The ideal candidate will have a strong background in customer-facing roles and excellent communication skills.

Responsibilities:

  • - Respond to customer inquiries via phone and provide solutions to their concerns
  • - Utilize strong interpersonal skills to build rapport with customers and resolve issues efficiently
  • - Maintain accurate records of customer interactions and update relevant systems

Requirements:

  • - High school diploma or equivalent required
  • - At least 2 years of experience in customer-facing roles
  • - Excellent written and verbal communication skills

Preferred Qualifications:

  • - Experience working in a fast-paced call center environment
  • - Strong data entry skills with attention to detail
  • - Familiarity with Microsoft and Adobe software

Benefits:

  • - 401(k) matching
  • - Dental insurance
  • - Health insurance
  • - Paid time off
  • - Vision insurance

Work Schedule:

  • - 8 hour shift
  • - Monday to Friday

Estimated Salary: $18.01 - $20.00 per hour



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