Director of Employee Engagement

5 days ago


Boston, United States Pine Street Inn Inc. Full time

Description

SCHEDULE: Exempt position, 40hrs./week generally, Monday – Friday. Additionally, the position requires appropriate leadership and support to a 24/7 operation, which may include occasional evening and weekend work.

LOCATION: 434 Harrison Ave.

General Statement of Duties:

Reporting directly to the Vice President for Human Resources, the Director of Employee Engagement will lead Pine Street Inn’s employee relations efforts to enhance the performance of all of PSI’s human capital. While upholding the mission of respect and care to the Inn’s guests, tenants, trainees, and clients, the Director of Employee Engagement's fundamental responsibilities will focus on ensuring appropriate employee relations and HR support so that programs/departments meet annual organization and program/department goals.

With a strong emphasis on performance management and adherence to policies, the Director of Employee Engagement will provide guidance to managers on policy interpretation, employee communications, regulatory compliance, and will oversee the agency’s administration of leaves of absence. The fundamental goals of the position will be to:

  1. Advance programs’ and administrative departments’ performance through aligning strong employee relations support and programs which will advance the work of the programs to meet organizational and program/department goals.
  2. Support the work of all PSI staff, with a particular focus on front line staff through timely response to needs or assistance in addressing workplace issues.
  3. Advance the adoption and use of PSI’s Performance Management System by all program/departments and ensure that the system’s structure and use includes strong alignment to PSI’s organizational strategy and PSI’s organizational annual goals.

Requirements

EDUCATION/TRAINING:

REQUIRED:

  • Undergraduate degree with a focus on human resources, business administration or related field.
  • Human Resources professional certification (i.e.: PHR, SPHR, SHRM- (S)CP).

PREFERRED:

  • Master’s degree in human resources, business administration.
  • Significant academic experience in psychology, sociology or human services.
  • Senior professional HR or leadership certification.

Knowledge/Experience:

Required:

  • Minimum of ten years of progressively responsible human resources employee relations or generalist experience; or equivalent combination of skills and experience.
  • Superior interpersonal, verbal and written communications skills.
  • Successful experience supporting a human/social service, academic department or business unit.
  • Significant experience in all facets of Employee Relations and Generalist work.
  • Demonstrated experience building strong partnerships with managers at all levels of an organization to deliver expert HR guidance.

Preferred:

  • Experience working in an HR department supporting programs servicing homeless or individuals suffering from complex disabilities and facing significant barriers to housing.
  • Experience in change management or supporting an organization in evolution to enhance performance.
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