Senior/Lead/Principal Customer Success Engineer, Agentforce
3 weeks ago
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category: Software Engineering
About Salesforce:
We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world.
Job Description:
Salesforce is on the cusp of a revolution in customer experiences, fueled by our groundbreaking Agentforce platform and its intelligent Agent ecosystem. As an AI Customer Success Engineer on the GForce team, you will be at the forefront of this transformation, empowering both our customers and internal teams to fully leverage the power of AI.
Key Responsibilities:
Design and hands-on development: Utilizing your technical skill set to build an Agent that will build Agents.
Strategic AI Integration: Collaborate with pre-sales, implementation, and post-sales teams to seamlessly integrate AI solutions into the customer journey.
Rapid Problem-Solving: Utilize your adaptability and problem-solving skills to swiftly address customer challenges and remove roadblocks to adoption at scale.
Proactive Customer Engagement: Provide hands-on technical guidance and support to customers throughout their Agentforce journey.
Customer-Centric Innovation: Work closely with product teams to gather customer feedback and influence future product developments.
Continuous Learning: Stay at the forefront of AI advancements and identify opportunities for innovation within our products and processes.
Qualifications and Skills:
- A related technical degree required.
Technical Expertise: Deep understanding of the Salesforce platform and ecosystem. Understanding of AI technologies, machine learning, and natural language processing. Proficiency in Apex, Java, and Python.
Problem-Solving: Exceptional analytical and problem-solving skills, with the ability to thrive in ambiguity and adapt quickly to new challenges.
Customer Focus: Passion for customer success and a strong desire to help customers achieve their goals through AI innovation.
Communication: Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
Collaboration: Ability to work effectively in a cross-functional team environment, building strong relationships with colleagues and customers.
Adaptability: Thrives in a fast-paced, dynamic environment and is comfortable with change and ambiguity.
Bias for Action: Proactive, self-starter with a strong sense of ownership and a drive to get things done.
Occasional travel: Up to 20% travel per month.
Benefits:
- Be part of a groundbreaking team that is shaping the future of AI-powered customer experiences.
- Work with cutting-edge technologies and contribute to the development of innovative solutions.
- Make a real impact on customer success and drive significant business value.
Accommodations:
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement:
At Salesforce, we believe that the business of business is to improve the state of our world. We are committed to creating a workforce that reflects society through inclusive programs and initiatives. Learn more about Equality at www.equality.com.
Equal Employment Opportunity: Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
For California-based roles, the base salary hiring range for this position is $137,100 to $323,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
#J-18808-Ljbffr-
San Francisco, United States Slack Enterprise Full timeSenior/Lead/Principal Customer Success Engineer, AgentforceApply remotely. Office - Flexible.Locations: California - San Francisco, Ohio - Remote, Nevada - Remote, Indiana - Remote, South Dakota - Remote.Time Type: Full time.Posted on: 3 Days Ago.Job Requisition ID: JR268665.To get the best candidate experience, please consider applying for a maximum of 3...
-
San Francisco, United States Salesforce Full timeJob Category: Software Engineering About Salesforce: We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. If you believe in business as the greatest platform for change and in...
-
San Francisco, United States Salesforce, Inc. Full timeTechnical Program Managers (TPMs) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs are responsible for programs through from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key company partners to...
-
San Francisco, United States Salesforce Full timeJob Category Program & Project Management About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
-
Senior Technology Solutions Consultant
6 days ago
San Francisco, California, United States Bronze Technologies, Inc. Full timeDrive Revenue Growth as a Senior Technology Solutions ConsultantWe're seeking an experienced Senior Technology Solutions Consultant to join our team at Bronze Technologies, Inc. in the United States. As a key member of our sales team, you will play a pivotal role in driving revenue growth and fostering enduring client relationships by applying innovative...
-
San Francisco, United States salesforce Full timeTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category: Program & Project ManagementAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every...
-
San Francisco, United States salesforce Full timeTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category: Program & Project Management About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across...
-
Senior Principal Customer Success Manager
2 weeks ago
San Francisco, United States Checkr Full timeAbout Checkr Checkr builds people infrastructure for the future of work. We've designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that's fast, smooth, and safe. Checkr has over 100,000...
-
Senior Principal Engineer
3 weeks ago
San Francisco, United States Ll Oefentherapie Full timePreferred Job Locations: Seattle, WA San Francisco, CA Job Description - Cloud Engineering Infrastructure Development As a Senior Principal Engineer in Oracle Cloud Infrastructure, you will provide key technical guidance and function as a lead developer in the development, delivery, and operation of cloud services that will enable animation, film, and game...
-
Senior Principal Customer Success Manager
3 weeks ago
San Francisco, United States Checkr Full timeAbout Checkr Checkr builds people infrastructure for the future of work. We've designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that's fast, smooth, and safe. Checkr has over 100,000...
-
Senior Principal Customer Success Manager
3 weeks ago
San Francisco, United States Checkr Full timeAbout CheckrCheckr builds people infrastructure for the future of work. We've designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast, smooth, and safe. Checkr has over 100,000...
-
Senior Principal Customer Success Manager
1 week ago
San Francisco, United States Checkr Full timeAbout CheckrCheckr builds people infrastructure for the future of work. We've designed a faster-and fairer-way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that's fast, smooth, and safe. Checkr has over 100,000 customers...
-
Technical Development Principal
1 week ago
San Francisco, United States Genentech Full timeThe PositionA healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Genentech, a member of the Roche Group.The OpportunityA Principal / Senior...
-
Technical Development Principal
3 weeks ago
San Francisco, United States Genentech Full timeThe Position A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Genentech, a member of the Roche Group. The Opportunity A Principal /...
-
Principal Engineer, Security Operations
2 weeks ago
San Francisco, United States DoorDash USA Full timeAbout the Team At DoorDash we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and Dashers. Security is integral to the success of the business, as we secure the data and protect the privacy of our business and various stakeholders. The Security Operations team spans...
-
Senior Customer Success Manager
1 week ago
San Francisco, United States Tbwa ChiatDay Inc Full timeSenior Principal Customer Success ManagerAbout Checkr Checkr builds people infrastructure for the future of work. We‘ve designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast,...
-
Principal Customer Success Manager
1 month ago
San Francisco, United States Klaviyo Full timeCustomer Success Managers (CSMs) at Klaviyo are a critical part of the success of our customers. Our mission is to exceed our customers' expectations and to help them grow. We are looking for a Principal CSM to provide proactive, high-touch strategic consulting to our upper Mid-market customers. You will work closely with ~25 customers and align with key...
-
San Francisco, United States TBWA\Chiat\Day Full timeSenior Principal Customer Success Manager About Checkr Checkr builds people infrastructure for the future of work. We've designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast,...
-
Technical Development Principal
14 hours ago
South San Francisco, United States Genentech Full timeThe PositionA healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Genentech, a member of the Roche Group. The Opportunity A Principal / Senior...
-
San Francisco, United States Tbwa ChiatDay Inc Full timeSenior Principal Customer Success ManagerAbout Checkr Checkr builds people infrastructure for the future of work. We've designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast,...
