Supply Chain Business Analyst

2 weeks ago

fort mill, United States Servsys Corporation Full time

Job Title: Supply Chain Business Analyst

Location: Fort Mill, South Carolina

Duration: 6 months


• Business Analyst is an experienced IT functional systems analyst and consultant working to improve business capabilities by facilitating the implementation of process and system improvements.

• They will work in a highly collaborative setting of internal and external staff, and with key business partners in the support of existing production systems and in the execution of new system projects.

• Serves as a functional expert in Supply Chain Systems and applications including Material Handling Equipment (MHE) / Warehouse Control Systems (WCS).

• Works closely with the business stakeholders to identify system needs, provides guidance and influence throughout the process from concept to implementation.

• Document requirements and assume responsibility for obtaining sign-off from customer and business partners on moderate to highly complex projects.


ESSENTIAL FUNCTIONS:

• Performing business analysis activities at the strategic, operational, and organizational level; working with key users in the continual improvement of business processes

• Highlight/identify gaps in existing functionality and review requirements with stakeholders on moderate to highly complex projects.

• Collaborating on project efforts in the support of existing systems, processes, services and/or in the execution of new projects, including:

• Capturing Business User Stories and Requirements

• Providing analytical support to maximize product performance by understanding system capabilities, user needs, and user experience.

• Creating detailed Functional Designs for technical counterparts

• Creating and executing test plans, including capturing and working through solutions to defects

• Develop user documentation for newly created processes and system enhancements

• Project timelines are communicated to the Project Managers and are completed on time

• Uses logic and methods to solve difficult problems with effective solutions


QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

  • MUST HAVE KNOWLEDGE OF SUPPLY CHAIN SYSTEMS
  • Visio – experience required
  • Jira- need to be familiar
  • Confluence – need to be familiar Must have warehouse supply chain experience. (inventory, shipping, receiving)

• Graduate degree in information systems, computer science, or a related technical discipline or equivalent work experience

• 7+ years of experience supporting IT systems, processes or capabilities. General understanding of IT processes and dynamics within a complex, highly integrated environment

• A solid understanding of industry best practices in retail or IT; specific demonstrated experience mapping business processes and comparing those processes to industry best practices

• Strong analytical, problem solving, and root cause analysis skills

• Understanding of application development and software development lifecycle concepts

• Good written and verbal communication skills are crucial for working with all stakeholders (i.e. Use Case and User Story Development)

• Preferred experience with Agile and Waterfall approaches

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