Senior Product Manager

6 days ago

Concord, United States KAYAK Full time

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We’re also transforming the in-travel experience with our app and new accommodation software. For more information, visit www.KAYAK.com.


As an employee of KAYAK, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each others strengths and insights. Together, we're able to help people experience the world through dining and travel.


KAYAK seeks a Senior Product Manager with e-commerce expertise to enhance our travel booking experience for leisure and business products. The ideal candidate has API experience in the travel industry and is dedicated to creating seamless, engaging booking experiences. You will optimize checkout processes, boost partner bookings, and prioritize projects through collaboration.


This role will be required to work from our Cambridge or Concord, MA office at least 3 days per week.


In this role, you will:
  1. Be responsible for the booking and servicing experience and roadmap for all platforms (but particularly across our mobile website and apps).
  2. Define and prioritize user problems and needs, accounting for multiple verticals, brands, locales and languages.
  3. Support the expansion of booking and servicing on KAYAK through new suppliers and partners to meet the goals of our leisure and business (K4B) offerings.
  4. Craft feature requirements, weighing impact against goals and technical feasibility.
  5. Become a booking funnel maven, encouraging knowledge of our partner inventory, data and accuracy complexities, payment options, add-ons, drop-off points, until you’re recognized as the chief advocate for how booking on KAYAK offers the most value to travelers and partners.
  6. Build and cultivate positive relationships with both internal and external partners, working closely with them to understand their needs and motivations and design solutions that match user needs and partner interest.
  7. Align team members across the organization around common goals.
  8. Measure and analyze insights from product changes, chasing agreed upon metrics and the opportunities our data, user research and A/B experiment results might reveal.
  9. Work with customer support and UX to collect feedback from and respond to users.
  10. Supervise competitive landscape and stay informed about both travel and e-commerce spaces, especially within Flights, and the latest capabilities across multiple platforms.

Please apply if you have:
  1. A consumer-centric attitude and a background in e-commerce or B2C.
  2. Specific experience in working with travel-related APIs and booking flows, with knowledge of New Distribution Capability (NDC) as a plus.
  3. Experience supporting product strategy and collaborating with engineering teams to advocate for user needs and drive solutions.
  4. Familiarity with tailoring development approaches for web and mobile platforms based on use cases and constraints.
  5. Proficiency in data analysis, including running SQL queries and using data to drive focus and team alignment.
  6. Collaboration skills with team members from all levels of the business, across time zones.
  7. Ability to align product opportunities with business goals and support that with thoughtful decisions and clear communication.
  8. Personal experience as a regular traveler, offering firsthand insight into user challenges during trip planning and online booking.
  9. BS degree or equivalent experience required, technical background strongly preferred, MBA or similar experience advantageous.

Benefits And Perks
  1. 4 weeks paid vacation
  2. Ability to work from almost anywhere
  3. Day off on your birthday
  4. Generous retirement plans
  5. Amazing health, dental and vision insurance plans
  6. Flexible Spending Accounts
  7. Headspace Subscription
  8. No Meeting Fridays
  9. Drinks, coffee, snacks, games etc.
  10. Weekly catered lunches
  11. Flexible hours
  12. Regular team events/excursions
  13. Universal Paid Parental leave

Diversity and Inclusion

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#J-18808-Ljbffr

  • Senior Product Manager

    6 days ago

    Concord, United States KAYAK Full time

    KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We’re also transforming the in-travel experience with our app and new accommodation software. For more information, visit...

  • Senior Product Manager

    2 weeks ago

    Concord, United States Kayak Full time

    KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We’re also transforming the in-travel experience with our app and new accommodation software. For more information, visit...

  • Senior Product Manager, Adtech

    6 days ago

    Concord, United States KAYAK Full time

    KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We’re also transforming the in-travel experience with our app and new accommodation software. For more information, visit...

  • Senior Product Manager

    5 days ago

    Concord, Massachusetts, United States KAYAK Full time

    About the RoleKAYAK, a leading travel search engine, is seeking a Senior Product Manager with e-commerce expertise to enhance our travel booking experience for leisure and business products.Key ResponsibilitiesOptimize Checkout Processes: Streamline the booking experience for users, ensuring seamless and engaging interactions.Boost Partner Bookings:...

  • Senior Producer, Internal Production

    3 months ago

    Concord, United States NASCAR Full time

    At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees...

  • Senior Manager of Recycling Operations

    2 weeks ago

    Concord, New Hampshire, United States Schnitzer Steel Industries Inc Full time

    The Senior Manager of Recycling Operations is responsible for overseeing the operational efficiency and effectiveness of the recycling facility. Reporting to the District Manager or General Manager, this role emphasizes the importance of Health & Safety and Environmental compliance, quality assurance, and the management of material inventories. The Senior...

  • Senior Project Manager

    2 weeks ago

    Concord, United States Flatiron Construction Corp Full time

    Flatiron's Northern California District is looking for an experienced Senior Project Manager to oversee diverse transportation infrastructure projects in the region. As Senior Project Manager, your responsibility will span across the entire lifecycle of the project. You will be actively involved in preconstruction, active construction, and project close out....

  • Event Execution Associate

    7 days ago

    Concord, New Hampshire, United States Product Connections Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Lead Event Specialist to join our team at Product Connections. As a key member of our sales team, you will be responsible for executing in-store food and non-food demonstrations, acquiring and maintaining knowledge of products represented, and providing exceptional customer service.Key...

  • Senior Project Manager

    21 hours ago

    Concord, United States Flatiron Construction Corp Full time

    Flatiron's Northern California District is looking for an experienced Senior Project Manager to oversee diverse transportation infrastructure projects in the region. As Senior Project Manager, your responsibility will span across the entire lifecycle of the project. You will be actively involved in preconstruction, active construction, and project close out....

  • Senior Project Manager

    3 days ago

    Concord, United States Flatiron Construction Corp Full time

    Flatiron's Northern California District is looking for an experienced Senior Project Manager to oversee diverse transportation infrastructure projects in the region. As Senior Project Manager, your responsibility will span across the entire lifecycle of the project. You will be actively involved in preconstruction, active construction, and project close out....

  • Senior Project Manager

    1 day ago

    Concord, United States Flatiron Construction Corp Full time

    Flatiron's Northern California District is looking for an experienced Senior Project Manager to oversee diverse transportation infrastructure projects in the region. As Senior Project Manager, your responsibility will span across the entire lifecycle of the project. You will be actively involved in preconstruction, active construction, and project close...

  • Senior Operations Manager, Vehicle Reconditioning

    7 hours ago

    Concord, North Carolina, United States Carvana Full time

    About CarvanaAt Carvana, we're committed to delivering a seamless and transparent car-buying experience. To achieve this, we've established a network of Reconditioning Centers across the country, where our vehicles undergo rigorous inspections and preparation before being listed on our website.Job OverviewThe Senior Operations Manager, Vehicle...

  • Principal Product Manager, AdTech

    2 months ago

    Concord, New Hampshire, United States Kayak Full time

    KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We're also transforming the in-travel experience with our app and new accommodation software. For more information, visit As an...

  • Senior Client Relationship Manager

    1 week ago

    Concord, New Hampshire, United States JLS Mailing Services Full time

    Position OverviewJLS Mailing Services is in search of a dedicated Senior Account Manager to enhance our client relations and drive our business forward. As a pivotal member of our organization, you will have the chance to develop your career in a dynamic environment that values innovation and teamwork.Key Responsibilities:Act as the main point of contact for...

  • Senior Client Relations Manager

    2 weeks ago

    Concord, New Hampshire, United States JLS Mailing Services Full time

    Job OverviewJLS Mailing Services is in search of a dedicated Senior Account Manager to enhance our customer engagement and service delivery. As a pivotal member of our organization, you will play a crucial role in our commitment to excellence as we continuously upgrade our technology and resources.The successful candidate will possess a strong background in...

  • Senior Client Relationship Manager

    1 week ago

    Concord, New Hampshire, United States JLS Mailing Services Full time

    Job OverviewJLS Mailing Services is actively seeking a Senior Account Manager to enhance our client engagement efforts. As a pivotal member of our expanding organization, you will have the chance to grow your career while we continually invest in innovative systems, advanced machinery, and our dedicated personnel.The ideal candidate will possess substantial...

  • Production Manager

    10 hours ago

    Concord, North Carolina, United States The Judge Group Full time

    Job SummaryThe Judge Group is seeking a highly skilled Production Supervisor to join our team. As a Production Supervisor, you will be responsible for overseeing the day-to-day operations of our production team, ensuring that all products meet our high standards of quality and safety.Key ResponsibilitiesTrain, direct, and develop subordinates to meet...

  • Senior Engineering Project Manager

    2 weeks ago

    Concord, United States Fashion Institute of Design & Merchandising Full time

    Job Description - Senior Engineering Project Manager (180860) At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we work to weave diversity, equity, and inclusion into our work and...

  • Program Activities Manager

    2 weeks ago

    Concord, North Carolina, United States Victorian Senior Care Communities, LLC Full time

    Overview:As the Activity Director at Victorian Senior Care Communities, LLC, you will be responsible for the creation and management of a comprehensive activities program aimed at fostering meaningful interactions among residents, their families, and the broader community. Key Responsibilities:1. **Program Development:** Design and implement engaging...

  • Senior Banker I

    2 weeks ago

    Concord, United States Middlesex Savings Bank Full time

    Overview: It is the responsibility of the Senior Banker I to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to...