Service Desk Specialist

3 weeks ago


lincoln, United States Robert Half Full time

One of Robert Half's Fortune 500 Automotive clients is hiring a Service Desk Specialist to serve as the primary point of contact for all IT needs on the shop floor in Lincoln, AL. This role will entail hardware and software updates & refreshes, assisting end users with various onsite needs, and supporting IT peripherals.


The role will be 100% onsite and 2nd shift, from 4pm - 12:30am, Monday - Friday.


Job Description:

  • Respond to radio calls
  • Replace hardware
  • Install Software
  • Create Incident tickets
  • Manage IT Projects
  • Replace Printers
  • Deploy new equipment
  • Crisis escalation


Required Experience:

  • Knowledge of Windows 10/11
  • Basic understanding of Linux commands
  • Working Knowledge of Zebra and Lexmark printers
  • Organized
  • Fast Learner
  • Ability to work independently
  • Good communication skills


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