Extension, Inc | Customer Success Manager
2 weeks ago
Extension is seeking a Customer Success Manager for a DIRECT HIRE opportunity with one of our clients located in Milwaukee, WI
About Our Client
- Industry leader - super high tech company
- Financially stable but with innovative, startup feel
Key Objectives / Role Responsibilities
- Collaborate with the launch and partner teams during the onboarding phase ensuring the product is configured for success.
- Provide expert-level consulting for business solutions.
- Manage a portfolio of customer accounts building long-term relationships.
- Develop success plans for customers that outline critical success factors, potential obstacles, and practical steps.
Desired Skills & Qualifications
- 5 years of experience in a customer success or relevant role.
- eCommerce Saas platforms experience required.
- Experience building relationships, account management, and solving problems required.
- Tech savvy preferred.
Salary Information
- $80k - $120k/year
We’re looking forward to connecting with you and are excited to help you make your next career move
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