Extension, Inc | Customer Success Manager

2 weeks ago


milwaukee, United States Extension, Inc Full time

Extension is seeking a Customer Success Manager for a DIRECT HIRE opportunity with one of our clients located in Milwaukee, WI


About Our Client

  • Industry leader - super high tech company
  • Financially stable but with innovative, startup feel


Key Objectives / Role Responsibilities

  • Collaborate with the launch and partner teams during the onboarding phase ensuring the product is configured for success.
  • Provide expert-level consulting for business solutions.
  • Manage a portfolio of customer accounts building long-term relationships.
  • Develop success plans for customers that outline critical success factors, potential obstacles, and practical steps.


Desired Skills & Qualifications

  • 5 years of experience in a customer success or relevant role.
  • eCommerce Saas platforms experience required.
  • Experience building relationships, account management, and solving problems required.
  • Tech savvy preferred.


Salary Information

  • $80k - $120k/year


We’re looking forward to connecting with you and are excited to help you make your next career move



  • Milwaukee, United States Extension, Inc Full time

    Extension is seeking a Customer Success Manager for a DIRECT HIRE opportunity with one of our clients located in Milwaukee, WIAbout Our ClientIndustry leader - super high tech company Financially stable but with innovative, startup feelKey Objectives / Role ResponsibilitiesCollaborate with the launch and partner teams during the onboarding phase ensuring the...


  • Milwaukee, Wisconsin, United States Extension, Inc Full time

    About Our ClientExtension, Inc. is a family-owned business with a strong focus on providing tools for growth within the organization.Key Objectives / Role ResponsibilitiesDelivering Excellent Customer Service: Assist outside sales and sales management in developing existing and prospective customers.Sales and Problem-Solving: Sell product line, solve...


  • Milwaukee, Wisconsin, United States Extension, Inc Full time

    About the OpportunityJoin Extension, Inc. as a Multilingual Customer Service Representative and take your career to the next level.This exciting opportunity offers a competitive salary of $42,000 - $52,000 per year and the chance to work with a reputable company that values its employees.Job DescriptionIn this role, you will be responsible for handling...


  • Milwaukee, Wisconsin, United States Extension, Inc Full time

    Extension, Inc. is searching for an experienced Inside Sales Development Representative to join our team. As a Sales and Customer Engagement Professional, you'll play a vital role in driving sales growth and delivering exceptional customer experiences.About Our Client:We're a family-owned business with a strong focus on growth and development.We offer a...


  • Milwaukee, Wisconsin, United States Extension, Inc Full time

    Join Our TeamExtension, Inc. seeks a highly motivated Inside Sales Representative to join our team. As a direct-hire opportunity located in Milwaukee, WI, this role offers a competitive salary and commission structure. Key responsibilities include selling product lines, solving customer-related problems, and interacting with vendors. We require a Bachelor's...


  • Milwaukee, Wisconsin, United States Extension, Inc Full time

    Customer Service Representative Job SummaryAre you a motivated and results-driven individual looking for a new challenge? Do you possess excellent communication skills and a passion for helping others?Look no further! As a Spanish and English Language Support Associate at Extension, Inc., you will have the opportunity to work in a dynamic and supportive...


  • Milwaukee, Wisconsin, United States Extension, Inc Full time

    Job OverviewExtension, Inc. is seeking a highly skilled Bilingual Call Center Specialist to join our team in Milwaukee, WI.We offer an attractive salary of $45,000 - $55,000 per year, making it an excellent opportunity for those looking to start or advance their career in customer service.About the RoleAs a Bilingual Call Center Specialist, you will be...


  • Milwaukee, Wisconsin, United States Extension, Inc Full time

    Job OverviewWe are seeking a highly skilled Medical Claims Specialist to join our team at Extension, Inc.About Our ClientA well-established and reputable healthcare facility is looking for an experienced professional to handle their insurance claims processing needs.Key Responsibilities:Billing and follow-up of patient and client accounts based on knowledge...


  • Milwaukee, Wisconsin, United States Extension, Inc Full time

    Job Title: Senior BookkeeperAbout Our CompanyWe are Extension, Inc., a well-established organization in Milwaukee, WI.About the Role:The Accountant in this position will be responsible for reconciliations, month end, journal entries, and other general day-to-day accounting duties.Key Responsibilities:Handle reconciliations, month end, journal entries, and...

  • Senior Bookkeeper

    1 week ago


    Milwaukee, Wisconsin, United States Extension, Inc Full time

    Job Description:Extension, Inc. is seeking an experienced Financial Specialist to join our team in Milwaukee, WI.About the Role:The Financial Specialist will be responsible for performing various accounting tasks, including reconciliations, month end, journal entries, and other general day-to-day accounting duties.Key Responsibilities:Perform accounting...


  • Milwaukee, Wisconsin, United States Extension, Inc Full time

    Job OverviewExtension, Inc. is seeking an experienced Financial Record Specialist for a contract-to-hire opportunity with one of our clients located in Milwaukee, WI.About Our ClientA leading company in the Transportation industry.Offers a great team environment with opportunities for career advancement.Prides itself on providing a comprehensive benefit...


  • Milwaukee, Wisconsin, United States Extension, Inc Full time

    About the RoleWe are seeking an Inside Sales Representative to join our team in Milwaukee, WI. As a key member of our sales team, you will be responsible for delivering exceptional customer service, selling product lines, and developing new business opportunities.Key ResponsibilitiesSales Support: Assist outside sales teams in developing existing and...


  • Milwaukee, Wisconsin, United States Crisis Prevention Institute Full time

    About UsCrisis Prevention Institute Inc. is the global leader in evidence-based de-escalation and crisis prevention training, and dementia care services. With over 40 years of experience, we've helped train more than 15 million people within service-oriented industries including education, healthcare, behavioral health, long-term care, human services,...

  • Customer Success

    3 days ago


    Milwaukee, United States Rite-Hite Full time

    Job Category: Schedule: Full time Job Description: Rite-Hite is the global leader in the manufacture, sale, service and installation of loading dock equipment, vehicle restraints, high speed doors, high volume, low speed fans and much more - all design to improve industrial safety, security, productivity, design, environmental control, and energy...


  • Milwaukee, United States ECP Full time

    ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 7,500 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products....


  • Milwaukee, United States ECP Full time

    ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 7,500 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. ...


  • Milwaukee, Wisconsin, United States Crisis Prevention Institute Full time

    About Us">Crisis Prevention Institute Inc. is the global leader in evidence-based de-escalation and crisis prevention training, and dementia care services. With over 40 years of experience, we've helped train more than 15 million people within service-oriented industries including education, healthcare, behavioral health, long-term care, human services,...


  • Milwaukee, Wisconsin, United States Extension, Inc Full time

    About Our ClientOur client is a family-owned business with a strong tenure and management that focuses on providing tools for growth within the organization. They are looking for an Inside Sales Representative who can deliver excellent customer service and support their sales team.Job DescriptionThis role involves delivering exceptional customer service,...


  • Milwaukee, Wisconsin, United States AO Globe Life - Scott MacDonald Full time

    AO Globe Life - Scott MacDonald: Unlock Your PotentialAre you driven to make a real difference in people's lives? Do you have a passion for delivering exceptional customer experiences?We are seeking an ambitious Customer Success Representative to join our team. As a Benefits Advisor, you will play a crucial role in promoting and selling products or services...


  • Milwaukee, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract for a Customer Success Agent role in the machinery and worktools industry, located in Milwaukee, Wisconsin. As a Customer Success Agent, you will serve as a dedicated point of contact for our customers, ensuring their satisfaction and success through efficient and effective customer...