Customer Success Manager

4 weeks ago


Milwaukee, United States Extension, Inc Full time

Extension is seeking a Customer Success Manager for a DIRECT HIRE opportunity with one of our clients located in Milwaukee, WI


About Our Client

  • Industry leader - super high tech company
  • Financially stable but with innovative, startup feel


Key Objectives / Role Responsibilities

  • Collaborate with the launch and partner teams during the onboarding phase ensuring the product is configured for success.
  • Provide expert-level consulting for business solutions.
  • Manage a portfolio of customer accounts building long-term relationships.
  • Develop success plans for customers that outline critical success factors, potential obstacles, and practical steps.


Desired Skills & Qualifications

  • 5 years of experience in a customer success or relevant role.
  • eCommerce Saas platforms experience required.
  • Experience building relationships, account management, and solving problems required.
  • Tech savvy preferred.


Salary Information

  • $80k - $120k/year


We’re looking forward to connecting with you and are excited to help you make your next career move


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