Kasasa | Principal Product Manager

Job Title: Principal Product Manager (hybrid)

Department: Product

Location: Austin, TX

Status: FT Salary

Are you looking to join a team where “corporate values” aren’t just words on the website but instead are the genuine beliefs of the team? Where the people are smart, hardworking, fun, and loving? A place where the talk is walked?

That’s Kasasa There are 4 values that define our company culture – Interdependence, Empowered Ownership, Badassitude, and Love – Together these values form THE PATCH. Elevate is the wrapper around the whole Patch reminding us to seek the “highest form” of our values.

If you feel that our company values align with your own, please apply If you don’t, we encourage you to find a company whose values do

Our values are a living commitment to one another. It defines everything we do, including how we build products, serve our clients, plan for the future, and work together. It is our uncompromising promise to one another, our communities, and our clients.

• Interdependence - Only team wins count. I take responsibility for my team’s success. My Team is Kasasa. I hold my shield for all of us.
• Empowered Ownership - I know my goals. If they’re to be, it’s up to me.
• Badassitude - I am passionate about what I do because I understand why it matters. I will courageously face challenges, seeing each one as a steppingstone toward growth.
• Love - We boldly bring love to the workplace and the world.
• ELEVATE - I CREATE THE HIGHER POSSIBILITY.

ONLY THE BADASS NEED APPLY

We’re looking for much more than qualified applicants We’re looking for people who “relentlessly give a sht” (Or “RGAS” for short; this is a component of our Badassitude value) We want individuals who will courageously face challenges. We don’t settle for good enough. At Kasasa, we have the determination, grit, and hustle to create excellence.

Kasasa’s mission is to inspire and elevate community financial institutions to be the source for love and financial wellbeing in their communities. Kasasa employees (Spartans) are passionately dedicated to this mission and lead the way – sharing our “love” with the world – through our words and actions – via community service and outreach. Expect to get involved and make an impact if you expect to be a Spartan.

As Spartans once did, we stand together and inspire others to join us in our mission. Stronger together and united by core values, we are more than a team. We are a Phalanx

The purpose of this position description is to serve as a general summary and overview of the major duties and responsibilities of the job. It is not intended to represent the entirety of the job, nor is it intended to be all-inclusive. Therefore, the position may be required or requested to perform for Kasasa other work duties not specifically listed herein. Management reserves the right to modify, defer, or rescind this position description at any time, with or without prior notice.

Role Overview:

We are seeking an experienced and dynamic Principal Product Manager to join our team. This individual will play a critical role in shaping the future of our bank tech products, with a focus on expanding our integration capabilities with online banking and core processor platforms. The ideal candidate is a strategic thinker with a strong bank tech background, exceptional leadership skills, and a proven track record of delivering innovative products to market. This role requires close collaboration with clients, internal teams, and executive leadership to ensure alignment with business goals and customer needs. Experience and a demonstrated understanding of the Community Bank and Credit Union space is a major plus.

ESSENTIAL FUNCTIONS (Responsibilities)

1. Infuses the Patch Values into your work ethic, every day and every interaction.

2. Other duties as assigned.

Team Management

1. Mentor and lead a team of Product Managers, fostering professional growth and development.

2. Provide clear direction, establish priorities, and ensure accountability within the team.

Product Leadership

1. Lead the end-to-end product lifecycle, from concept and development to launch and market adoption.

2. Define and execute product strategies and roadmaps that align with organizational objectives.

3. Develop a deep understanding of customer needs, market trends, and competitive landscapes.

Stakeholder Collaboration

1. Work closely with technology leadership to align product development with technical capabilities and constraints.

2. Collaborate with clients, particularly banks and credit unions, to gather insights and tailor solutions.

3. Present product strategies and updates to executives and key stakeholders.

Performance Measurement

1. Establish and track KPIs to measure product success and inform decision-making.

2. Use data-driven insights to refine product offerings and improve performance.

Organizational Influence

1. Indirectly manage cross-functional teams, including marketing, sales, and operations, to ensure successful product launches and ongoing success.

2. Act as a key point of contact for internal and external stakeholders, providing expert guidance on product capabilities and strategies.

POSITION REQUIREMENTS (Qualifications)

Experience

1. 10+ years of experience in product management, with at least 5 years in a senior leadership role.

2. Proven experience in the bank tech space, specifically with online banking and core system integrations.

3. Demonstrated success in taking products from concept to full market availability.

4. Experience working directly with banks and credit unions is highly preferred.

Skills

1. Strong understanding of SaaS platforms and their unique challenges and opportunities.

2. Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and persuasively.

3. Expertise in establishing and tracking KPIs to measure and drive product success.

Leadership

1. Experience leading and mentoring Product Managers and cross-functional teams.

2. Ability to influence and collaborate with executives and organizational leaders.

Personal Attributes

1. Strategic thinker with a hands-on approach to problem-solving.

2. Customer-focused with a passion for delivering exceptional user experiences.

3. Highly organized, detail-oriented, and capable of managing multiple priorities.

Position Requirements

1. Must be legally allowed to work in the U.S.

2. Kasasa values the importance of flexibility and collaboration. We offer a hybrid work model where you'll join us in the office for at least three full workdays each week, allowing for meaningful in-person connections and teamwork. The remaining two days offer the option to work remotely, providing you with the balance and autonomy to excel in your role.

4. You will be asked to participate in culture-related meetings, activities, and events. We firmly believe that building culture and teamwork in a company requires extra intentionality, thus your participation and engagement isn’t just encouraged - it is required and part of your role responsibilities.

PHYSICAL REQUIREMENTS

• Sitting for extended periods of time; approximately 5-6 hours per day
• Simultaneous use of hand, wrist and fingers
• Daily operation of standard office equipment
• Frequent use of oral communication to perform work
• Lifts and moves 7-10 pounds occasionally

Are you ready to join an amazing group of people who genuinely love their jobs in an environment that inspires greatness?

We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, citizenship status, gender, gender identity, pregnancy, sexual orientation, transgender status, marital status, religion, creed, age, physical or mental disability, results of genetic testing, genetic information, past, present or prospective service in the military, or any other characteristic or activity protected by federal, state, or local law.