Tier 1 Helpdesk Support Specialist
1 week ago
MUST HAVES:
- 2+ year of technical support experience
- Experience in a call center or customer service environment
- Experience using a ticketing system
Plusses:
- A+ or Network+ certification
- Experience with ServiceNow
Day to day:
My client, a reputable global law firm, is currently looking for a full time Helpdesk Support Specialist to help in Doral, FL (Hybrid). This will be a full time position, providing support for attorneys and business staff in a 24x7 call center environment. The main responsibility of this employee is to help individuals resolve complex technical issues both via phone and email. With 40-60 requests coming in daily, it is important that this individual is highly productive, able to balance priorities and meet productivity measures. In addition, with representing the law firm, they are expected to have exceptional customer service skills including the ability to convey highly technical information in an easy to understand/non-technical way.
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Tier 1 Helpdesk Support Specialist
1 week ago
Miami, United States Insight Global Full timeMUST HAVES: 2+ year of technical support experienceExperience in a call center or customer service environmentExperience using a ticketing system Plusses:A+ or Network+ certificationExperience with ServiceNow Day to day:My client, a reputable global law firm, is currently looking for a full time Helpdesk Support Specialist to help in Doral, FL (Hybrid)....
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Tier 1 Helpdesk Support Specialist
5 days ago
miami, United States Insight Global Full timeMUST HAVES: 2+ year of technical support experienceExperience in a call center or customer service environmentExperience using a ticketing system Plusses:A+ or Network+ certificationExperience with ServiceNow Day to day:My client, a reputable global law firm, is currently looking for a full time Helpdesk Support Specialist to help in Doral, FL (Hybrid)....
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Tier 1 Helpdesk Support Specialist
1 week ago
Miami, United States Insight Global Full timeMUST HAVES: 2+ year of technical support experienceExperience in a call center or customer service environmentExperience using a ticketing system Plusses:A+ or Network+ certificationExperience with ServiceNow Day to day:My client, a reputable global law firm, is currently looking for a full time Helpdesk Support Specialist to help in Doral, FL (Hybrid)....
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Helpdesk IT Support Specialist
4 weeks ago
Miami, Florida, United States ADS Technology Full timeJob Title: Helpdesk IT Support SpecialistWe are seeking a highly skilled and experienced Helpdesk IT Support Specialist to join our team at ADS Technology. As a Helpdesk IT Support Specialist, you will be responsible for providing timely and reliable IT support to our clients in South Florida.Key Responsibilities:Contact clients on support issues via phone...
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Helpdesk IT Support Specialist Level II
4 weeks ago
Miami, Florida, United States ADS Technology Full timeJob Title: Helpdesk IT Support Specialist Level IIWe are seeking a highly skilled and experienced Helpdesk IT Support Specialist Level II to join our team at ADS Technology. As a Helpdesk IT Support Specialist Level II, you will be responsible for providing timely and reliable IT support to our clients in South Florida.Key Responsibilities:Contact clients on...
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Helpdesk IT Support Specialist
2 weeks ago
Miami, Florida, United States ADS Technology Full timeJob DescriptionAs a Helpdesk IT Support Specialist at ADS Technology, you will provide timely and reliable IT support for businesses in South Florida. You will work with clients to troubleshoot technical issues, apply time management and technical skills to ensure proper completion of support tickets, and provide support for multiple clients via remote...
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Level 1 HelpDesk Technician
3 weeks ago
Miami, United States RYC Business IT Full timeJob Description Level 1 Helpdesk Technician RYC Business IT Miami FL Compensation Hourly - Commensurate with Experience Employment Type Full-Time Why Work Here? We are on the hunt for a dynamic, self-motivated and innovative professional to join our team in a role that is sure to challenge and inspire. Just like our founder, we are seeking someone who is not...
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IT Helpdesk Support Analyst
3 months ago
Miami, United States RamTechIT.us Full timeSUMMARY: This position reports to the Information Technology Manager and provides support of desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. The IT Helpdesk Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely, and creative resolutions to end-user and...
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IT Helpdesk Support Analyst
3 months ago
Miami, United States RamTechIT.us Full timeSUMMARY: This position reports to the Information Technology Manager and provides support of desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. The IT Helpdesk Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely, and creative resolutions to end-user and...
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IT Helpdesk Support Analyst
3 weeks ago
Miami, United States RamTechIT.us Full timeSUMMARY: This position reports to the Information Technology Manager and provides support of desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. The IT Helpdesk Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely, and creative resolutions to end-user and...
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IT Helpdesk Support Analyst
1 week ago
miami, United States RamTechIT.us Full timeSUMMARY: This position reports to the Information Technology Manager and provides support of desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. The IT Helpdesk Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely, and creative resolutions to end-user and...
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Helpdesk Technician
4 weeks ago
Miami, United States Hear US Full timeAbout Hear USHear US is a global health-technology company driven by the belief that every person should hear well to live well. With a unique digital business model, we have revolutionized the way hearing care is provided. As a rapidly growing company, we are shaping the future of hearing care and are committed to defining the industry's standards.Job...
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Senior.NET Software Engineer
4 weeks ago
Miami, Florida, United States Tier 1 Consulting Full timeJob Title:.NET EngineerWe are seeking a highly skilled.NET Engineer to join our growing team in South Florida. As a.NET Engineer, you will be responsible for designing, developing, and maintaining high-performance applications that drive real-world healthcare solutions.Responsibilities:Design and develop.NET applications using C#.Work with cross-functional...
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IT Technician
4 weeks ago
Miami Beach, United States Faena Hotels and Residences LLC Full timeTHE FAENA CULTURE The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world's finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with...
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Product Support Specialist
2 weeks ago
Miami, Florida, United States 1 Resource Group Full timeJob Title: Product Support SpecialistAt 1 Resource Group, we are seeking a highly skilled Product Support Specialist to join our team in Miami. As a key member of our support team, you will be responsible for providing exceptional customer support, troubleshooting, and solutions for our EV tractor equipment.Key Responsibilities:Provide timely and accurate...
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IT Support Specialist
2 weeks ago
Miami, Florida, United States M2E Consulting Engineers Full timeAbout the RoleWe are seeking a highly skilled and motivated IT Support Technician to join our team at M2E Consulting Engineers. As a key member of our IT department, you will be responsible for providing exceptional technical support to our employees, ensuring the smooth operation of our IT infrastructure, and maintaining our ticketing system.Key...
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IT Support Specialist Level II
3 weeks ago
Miami, Florida, United States ADS Technology Full timeJob Title: Help Desk IT Support Specialist Level IIADS Technology is seeking a skilled Help Desk IT Support Specialist Level II to join our team. As a Help Desk IT Support Specialist Level II, you will be responsible for providing timely and reliable IT support to our clients in South Florida.Key Responsibilities:Contact clients via phone and email to...
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S NOC Analyst Tier 1
3 weeks ago
Miami Lakes, United States InfoSight Full timeBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Vision insurance InfoSight is growing and is in search of Security/Network Operations Center (S-NOC) Tier 1 Analysts for their 24x7x365 Security/Network Operations Center environment. The SNOC Tier 1 Analyst must be willing...
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Data Entry Specialist
5 days ago
Miami, Florida, United States MyVA Support Full timeJob Title: Data Entry SpecialistAbout the Role:We are seeking a detail-oriented Data Entry Specialist to join our team at MyVA Support. As a Data Entry Specialist, you will be responsible for accurately inputting data into our system to ensure smooth operations.Key Responsibilities:- Accurately input data into our system.- Engage in effective communication...
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IT Support Specialist
2 weeks ago
Miami, United States Kforce Technology Staffing Full timeRESPONSIBILITIES:A client with Kforce in Miami, FL is seeking an IT Support Specialist to join their team onsite. This person will assist with the organization-wide implementation of Okta for a short-term project (3-4 weeks) in Miami, FL. This is an urgent position aimed at ensuring a smooth and efficient setup for all employees. The ideal candidate will be...