IT Plant Support Supervisor

1 month ago

oak brook, United States TreeHouse Foods Full time

About Us:


TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work, directly impacting our mission to make high quality, affordable food for our customers, communities and families. We hope you will consider joining the team and being part of our future.


What You Gain:


  • Competitive compensation and benefits program
  • Enrollment in our wellness and employee assistance programs
  • Paid holidays, vacation, and other competitive paid time off opportunities
  • An inclusive working environment where you can build meaningful work relationships with a diverse group of people
  • Leaders who are invested in supporting your career growth
  • Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs


About the Role:


The IT Plant Support Supervisor will be responsible for overseeing the technical support operations for our manufacturing plants. This role will be responsible for managing a team of IT support staff, maintaining the plant's technology infrastructure, and providing technical assistance to end-users. The ideal candidate will have a strong background in IT support, excellent leadership skills, and the ability to thrive in a fast-paced manufacturing environment.


Team Leadership:

  • Lead and manage a team of IT support technicians, providing guidance, coaching, and performance feedback.
  • Build and maintain an effective working relationship with plant stakeholders as a business partner.
  • Ensure the team follows established processes and procedures for incident resolution and service request fulfillment.
  • Coordinate and prioritize support requests, ensuring timely resolution of technical issues.
  • Troubleshoot hardware and software problems, providing assistance to end-users as needed.
  • Oversee the maintenance of IT systems, equipment, and networks within the plant, including performing regular updates and upgrades.
  • Develop and implement procedures for handling IT-related incidents and emergencies, ensuring a rapid and effective response.
  • Provide training and support to plant staff on the use of IT systems, software applications, and equipment.
  • Work with external vendors and service providers to procure IT equipment and services for the plant, and monitoring vendor performance.
  • Support established security measures to protect the plant's IT infrastructure from cyber threats and unauthorized access.
  • Ensure compliance with relevant regulations and industry standards related to IT security and data protection.
  • Identify opportunities for improving the efficiency and effectiveness of IT support operations within the plant.


Service Delivery:

  • Oversee the resolution of IT incidents and service requests within agreed-upon service levels.
  • Monitor performance metrics and KPIs, identifying areas for improvement and implementing corrective actions.
  • Develop and maintain documentation, knowledge base articles, and training materials for the IT Plant Support team.


Customer Support:

  • Serve as a point of escalation for complex technical issues, providing advanced troubleshooting and resolution assistance.
  • Interact with end-users to understand their IT support needs, gather feedback, and ensure a high level of customer satisfaction.
  • Implement strategies to proactively address recurring issues and prevent future incidents.


Technical Expertise:

  • Stay updated on industry trends, technologies, and best practices related to IT service management.
  • Provide technical guidance and assistance to the service desk team, helping to resolve challenging issues and improve technical skills.


Process Improvement:

  • Identify opportunities to streamline processes, automate repetitive tasks, and enhance the efficiency of the IT Plant Support team.
  • Collaborate with other IT teams and stakeholders to implement IT service management best practices and standards.

About You:


You’ll fit right in if you have:


  • Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience)
  • 4 years minimum of relevant experience within an IT Support environment; people management experience preferred
  • Strong technical knowledge of IT systems, hardware, software, and networking principles.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with end-users and technical teams.
  • Demonstrated ability to prioritize tasks, manage workload effectively, and meet deadlines in a fast-paced environment.
  • ITIL Foundation certification or equivalent IT service management certification is preferred.

Your TreeHouse Foods Career is Just a Click Away


Click on the “Apply” button or go directly to www.treehousefoods.com/careers to let us know you’re ready to join our team

  • IT Plant Support Supervisor

    2 months ago

    Oak Brook, United States TreeHouse Foods Full time

    Employee Type:Full timeLocation:IL Oak BrookJob Type:Information Technology SupportJob Posting Title:IT Plant Support Supervisor About Us : TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of more than two dozen production facilities and several corporate offices across the United States...

  • IT Plant Support Supervisor

    3 months ago

    Oak Brook, United States TreeHouse Foods Full time

    About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a...

  • Plant Manager

    3 weeks ago

    Oak Park, United States LHH Full time

    Plant Manager 100% onsite, Oak Park, MI$110k - $120kOverview: Seeking a Plant Manager with 5+ years of experience in metal manufacturing plant management, proficient in Lean Manufacturing and Six Sigma, overseeing daily operations.Must Haves / Mandatory: Minimum 5 years of experience in a metal manufacturing plant management roleProficient in shop floor...

  • Become an Administrative Support Specialist

    4 weeks ago

    Oak Brook, Illinois, United States Capital Hospice & Palliative Care Full time

    Administrative Volunteer Role at Capital Hospice & Palliative CareWe are seeking an administrative volunteer to support our care team in our Oak Brook office. As an administrative volunteer, you will not work directly with patients and families. Instead, you will have the opportunity to make a difference in various ways, such as:Working in our offices to...

  • Become an Administrative Support Specialist

    4 weeks ago

    Oak Brook, Illinois, United States Capital Hospice & Palliative Care Full time

    Administrative Volunteer RoleCapital Hospice & Palliative Care is seeking an administrative volunteer to support our care team in our Oak Brook office. As an administrative volunteer, you will play a vital role in helping us provide exceptional care to our patients and families.Some examples of tasks you may be involved in include:Supporting our care team...

  • Plant HR Director

    4 weeks ago

    Brook Park, Minnesota, United States Ford Motor Company Full time

    Job SummaryWe are seeking a highly skilled and experienced Plant HR Director to join our team at Ford Motor Company. As a key member of our HR leadership team, you will be responsible for leading all HR functions within a specific manufacturing plant or plants, ensuring they are aligned with strategic business objectives and company values.Key...

  • Plant Administrator

    3 weeks ago

    Oak Creek, United States Belcan Full time

    JOB REQUIREMENTS: Details: Job Title: Plant Administrator Pay Rate: \$22 / hr Location: Oak Creek, WI Area Code: 414 ZIP Code: 53154 Start Date: Right Away Keywords: #HRJobs #AdminJobs #Manufacturing Benefits: On the job training, with cross training for other skilled positions and opportunities for advancement. The aerospace business is growing and we are...

  • Maintenance Team Supervisor

    3 weeks ago

    Red Oak, Iowa, United States Michael Foods Inc. Full time

    About the RoleMichael Foods, Inc. is a leader in the food processing and distribution industry with a strong focus on quality and safety. As a Maintenance Team Supervisor, you will play a critical role in ensuring the smooth operation of our plant in Lenox, Iowa.Key ResponsibilitiesSupervise a maintenance shift that supports plant operationsEnsure parts...

  • Wastewater Treatment Plant Operator

    4 weeks ago

    Oak Creek, Wisconsin, United States Veolia Environnement SA Full time

    Job SummaryWe are seeking a highly skilled Wastewater Treatment Plant Operator to join our team at Veolia North America. As a key member of our operations team, you will be responsible for the control of an assigned process by operating wastewater treatment equipment, preparing daily logs of routine activity, and ensuring the efficient operation of our...

  • Certified Wastewater Treatment Plant Operator

    1 month ago

    Oak Creek, Wisconsin, United States Veolia Full time

    Job SummaryVeolia North America is seeking a skilled Certified Wastewater Treatment Plant Operator to join our team. As a key member of our operations team, you will be responsible for the control of an assigned process by operating wastewater treatment equipment, preparing daily logs, and ensuring the efficient operation of our treatment plants.Key...

  • Wastewater Treatment Plant Operator

    4 weeks ago

    Oak Creek, Wisconsin, United States Veolia North America Full time

    About Veolia North America, a leading provider of water, waste, and energy management services. Our team offers a comprehensive range of solutions, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting, and resource recovery.As a Wastewater Treatment Plant Operator at Veolia North America, you...

  • Director of Data Analytics and Engineering

    4 weeks ago

    Oak Brook, Illinois, United States GlobalSource IT Full time

    Job SummaryGlobalSource IT is seeking a visionary leader to head our clients' Analytics Engineering team. This role will transform our data capabilities from a traditional Business Intelligence (BI) approach to an Analytics Engineering focus, ensuring data is accessible, reliable, and valuable for business decision-making.Key ResponsibilitiesLead the...

  • Hybrid Director of Data Analytics | US Citizen or GC Only

    1 month ago

    oak brook, United States GlobalSource IT Full time

    Company | Who they areGlobalSource, a National IT recruiting firm, is seeking a dynamic leader to head our clients' Analytics Engineering team. This role will transform our data capabilities from a traditional Business Intelligence (BI) approach to an Analytics Engineering focus, ensuring data is accessible, reliable, and valuable for business...

  • Hybrid Director of Data Analytics | US Citizen or GC Only

    1 month ago

    Oak Brook, United States GlobalSource IT Full time

    Company | Who they areGlobalSource, a National IT recruiting firm, is seeking a dynamic leader to head our clients' Analytics Engineering team. This role will transform our data capabilities from a traditional Business Intelligence (BI) approach to an Analytics Engineering focus, ensuring data is accessible, reliable, and valuable for business...

  • Hybrid Director of Data Analytics | US Citizen or GC Only

    4 weeks ago

    oak brook, United States GlobalSource IT Full time

    Company | Who they areGlobalSource, a National IT recruiting firm, is seeking a dynamic leader to head our clients' Analytics Engineering team. This role will transform our data capabilities from a traditional Business Intelligence (BI) approach to an Analytics Engineering focus, ensuring data is accessible, reliable, and valuable for business...

  • Supervisor, Retirement Benefits

    3 weeks ago

    Oak Brook, United States Zenith American Full time

    Title: Supervisor, Pension Department: Pension Bargaining Unit: NBU Grade: N/A Position Type: Exempt Hours per Week : 40 Position Summary The Supervisor, Retirement Benefits supervises daily operations of a Retirement Benefits team in accordance with Company guidelines, client needs, and regulatory requirements. "Has minimum necessary access to Protected...

  • Corporate Controller

    1 month ago

    Oak Brook, United States Thunderbird LLC. Full time

    At Thunderbird, the collaborative relationship with our parent and partner companies allows us to better serve our customers – now and in the future. The Thunderbird family of American Manufacturing companies is driven by a mission to provide superior products and services, from prototype to delivery. Our dedicated leadership teams enduring vision is to...

  • Operations Supervisor

    1 month ago

    Oak Creek, United States PrideNow Full time

    PrideNow is seeking an Operations Supervisor for the Oak Creek, Wisconsin area.Operations Supervisor-Direct Hire Must be local to Oak Creek, Wisconsin.Salary: $80-$90KShifts Available- 1st, 2nd and 3rd.Comfortable going to Canada or additional training.Reports to: Operations ManagerThe Operations Supervisor is responsible for overseeing the daily operations...

  • Valet Supervisor

    4 weeks ago

    Oak Brook, Illinois, United States FC Hospitality Full time

    Job Summary:FC Hospitality is seeking a skilled Valet Supervisor to lead our guest experience team. As a Field Operations Manager, you will be responsible for supervising valet services at various locations, ensuring exceptional customer service and maintaining a safe and efficient work environment.Key Responsibilities:Supervise and train valet staff to meet...

  • Production Supervisor

    3 months ago

    Oak Lawn, United States Affinity Executive Search Full time

    Production Supervisor $2 Billion national foods manufacturer that has been in business for 102 years has a need for Production Supervisor They have 6 facilities worldwide and this is the largest operation Our client offers fantastic benefits, stability, growth and a great team atmosphere. This job is open due to a pending retirement LOCAL candidates...