Application Management Support

2 weeks ago


lincolnshire, United States TDK Corporation of America Full time

TDK Corporation of America is seeking a candidate for Application Management Support – Warehouse Systems, Level 1 IT for a position located in Lincolnshire, IL (Hybrid)


This candidate will join our Level 1 IT Support Analysts (DWS AMS) to form a dynamic and dedicated team that delivers exceptional Tier 1 support, to WH Application processes, Shipping systems applications and hardware like printers, scanner, weighing scale etc. Operating in a high-energy environment, our team is the first point of contact for WH and Logistic users, committed to providing support that consistently meets or exceeds expectations. With a focus on swift and effective problem resolution, they ensure an outstanding customer experience every time. The candidate is expected to Interact with the team in highly collaborative and cooperative environment.


To be considered for this job, candidate is required to have the following skills and experience:


Primary Responsibilities:

Work with IT and Global AMS Support teams to troubleshoot issues with Shipping systems application (Assist 4) and SAP ERP systems.

Contribute to the successful issue resolution by analyzing, researching, and solving application problems.

Daily Monitoring of WH and Logistics processes like picklist printing, IDOC, Goods Receive, Consignment error.

Handle multiple issues simultaneously and prioritize tasks based on urgency and impact on Warehouse operations.

Troubleshoot based on Help Desk Tickets and Incident report.

Ability to diagnose and resolve technical issues quickly and efficiently. This is essential in a fast-paced environment where downtime can impact operations.

Participate in scheduled downtime and maintenance of Shipping systems applications.

Serve as Tier1 & 2 support for WH hardware issues like mobile / desktop scanners, printers, weighing scales etc.

Participate in occasional afterhours/on call emergency support and problem resolution/management.

Coordinate with vendors to manage scheduled maintenance of existing hardware like scanners, printers and weighing scale.

Participation in Global AMS Support calls to discuss ongoing issues, project-based work/long term strategic implementations.

Install/Maintain endpoint hardware, software, peripherals.

Accurately analyze and communicate Customer Barcode label requirements.

Participate in Application Regression Testing

Perform, application management like Master File, Routes, Departure Calendar, and User Maintenance

Assist in the business process redesign and documentation as needed for new and existing business applications and operating procedures.

Work with team lead and product owner to understand business requirements to ensure best possible performance, quality, and responsiveness of applications.

Collaborate with WH and Logistics teams to Identify bottlenecks and bugs and participate in devising solutions to mitigate and address these issues.

Troubleshoot technical issues and identify modifications needed in existing applications to meet business requirement.

Exhibit solid organizational skills and focus on accuracy and attention to detail.

Exhibit excellent analytical, problem solving and troubleshooting abilities.

Be self-motivated with the ability to work both independently and in a team environment.


Qualifications:

Minimum 2+ years of experience supporting WH.

Experience with SAP.

Experience with Shipping systems applications.

Experience with Barcode Scanners, Barcode Printers (Sato, Zebra), Laser Printers.

Exposure to BarTender software.

Excellent communication skills are a must.

Experience with MDM solutions.

Basic understanding of WH operations


Skills that are a Plus:

Exposure to VDI technology like VMWare and Citrix.

Exposure to scripting language like VBA or PHP a plus.

Exposure to Barcode label design a plus.

Microsoft Office 365, Outlook, Teams, SharePoint, OneDrive, Microsoft Visio.

Cloud concepts knowledge is a plus.


Education:

4-year college degree is preferred.


As a leader in the electronics industry, TDK Corporation of America offers everything from electronic components, materials and power supplies to factory automation systems, anechoic chambers, test systems and more. TDK is committed to technical excellence, steady growth and personal development. We value quality, customer service, positive attitudes, continuous improvement, and initiative We provide competitive salaries and an excellent benefits package that includes medical, dental, life and disability insurance. We also offer a 401K plan with company match, a pension plan, paid time off, and more. TDK Corporation of America is an Equal Opportunity Employer.


The actual salary offered will be based on a number of factors including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.



  • Lincolnshire, Illinois, United States TDK Corporation of America Full time

    Job Title: Application Management Support SpecialistWe are seeking a highly skilled Application Management Support Specialist to join our team at TDK Corporation of America. As a key member of our IT department, you will be responsible for providing exceptional support to our Warehouse Systems, ensuring seamless operation of our Shipping systems applications...


  • Lincolnshire, Illinois, United States TDK Corporation of America Full time

    Job Title: Application Management SupportWe are seeking a highly skilled and motivated individual to join our team as an Application Management Support specialist. As a key member of our IT team, you will be responsible for providing exceptional support to our Warehouse and Logistics teams, ensuring seamless operation of our Shipping Systems applications and...


  • Lincolnshire, Illinois, United States TDK Corporation of America Full time

    Job Title: Application Management Support SpecialistThis role is responsible for providing exceptional support to Warehouse Systems and Applications, ensuring seamless operations and minimizing downtime. The ideal candidate will have a strong background in IT support, with experience in troubleshooting and resolving technical issues.Key Responsibilities:Work...


  • lincolnshire, United States TDK Corporation of America Full time

    TDK Corporation of America is seeking a candidate for Application Management Support – Warehouse Systems, Level 1 IT for a position located in Lincolnshire, IL (Hybrid)This candidate will join our Level 1 IT Support Analysts (DWS AMS) to form a dynamic and dedicated team that delivers exceptional Tier 1 support, to WH Application processes, Shipping...


  • Lincolnshire, United States TDK Corporation of America Full time

    TDK Corporation of America is seeking a candidate for Application Management Support – Warehouse Systems, Level 1 IT for a position located in Lincolnshire, IL (Hybrid)This candidate will join our Level 1 IT Support Analysts (DWS AMS) to form a dynamic and dedicated team that delivers exceptional Tier 1 support, to WH Application processes, Shipping...


  • Lincolnshire, United States Randstad USA Full time

    Job DescriptionJob DescriptionExciting Opportunity: Field Sales & Marketing Specialist!Are you passionate about sales, product training, and marketing? Do you thrive in dynamic environments, working both in the field and behind the scenes? Our client is looking for an addition to thier team to make an impact across retail stores, online platforms, and...

  • IT Support Specialist

    4 weeks ago


    Lincolnshire, Illinois, United States Nexien Inc Full time

    Job Summary:As an IT Support Specialist at Nexien Inc, you will be responsible for providing technical assistance to employees and ensuring the smooth operation of our computer systems. This role requires strong problem-solving skills, attention to detail, and excellent communication skills.Key Responsibilities:Manage and track inventory for new PCs,...


  • Lincolnshire, United States Alight Solutions Full time

    Responsible for supporting and implementing Category Strategies including the sourcing life cycle and commercial activities for aligned suppliers. Serves as the organizational expert in the category to meet internal requirements that drive desired business outcomes and financial results.• Build and grow knowledge of key category markets supported...


  • lincolnshire, United States ITC Infotech Full time

    ITC Infotech is looking for a Deskside engineer to join the US Team. Location: Lincolnshire, IL - This role requires the candidate to be on premises during regular Business Hours.Your X-Factor:Work Ethic: You are a consummate professional.Aptitude: You have an innate capacity to transition from project to project without skipping a beat.Communication: You...


  • Lincolnshire, United States ITC Infotech Full time

    ITC Infotech is looking for a Deskside engineer to join the US Team. Location: Lincolnshire, IL - This role requires the candidate to be on premises during regular Business Hours.Your X-Factor:Work Ethic: You are a consummate professional.Aptitude: You have an innate capacity to transition from project to project without skipping a beat.Communication: You...


  • Lincolnshire, Illinois, United States ITC Infotech Full time

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at ITC Infotech. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide break-fix support for...


  • Lincolnshire, Illinois, United States ITC Infotech Full time

    Job Summary:We are seeking a skilled Desktop Support Specialist to join our team at ITC Infotech. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our end-users.Key Responsibilities:Provide break-fix support for laptops, desktops, tablets, and associated hardware peripherals.Offer IMAC support,...


  • lincolnshire, United States United Parcel Service Full time

    SHIFT YOUR FUTURESeasonal Support DriverSHIFT YOUR TEAMWho exactly are UPS Seasonal Support Drivers?As a Seasonal Support Driver you'll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind...


  • Lincolnshire, United States United Parcel Service Full time

    SHIFT YOUR FUTURESeasonal Support DriverSHIFT YOUR TEAMWho exactly are UPS Seasonal Support Drivers?As a Seasonal Support Driver you'll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind...


  • Lincolnshire, Illinois, United States ProCare Therapy Full time

    Job Title: ParaprofessionalJob SummaryWe are seeking a dedicated and compassionate Paraprofessional to support students' academic and personal development in our classrooms.Key ResponsibilitiesAssist teachers with instructional support and reinforce lessons with students one-on-one or in small groupsSupport students with special needs or accommodations and...


  • Lincolnshire, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...


  • Lincolnshire, Illinois, United States The LaSalle Group Full time

    Sales Support Specialist OpportunityWe are seeking a highly skilled Sales Support Specialist to join our team at The LaSalle Group. As a Sales Support Specialist, you will play a critical role in ensuring the smooth operation of our sales team.Key Responsibilities:Entering orders promptly and accurately, including special or large volume projectsAnswering...


  • Lincolnshire, Kentucky, United States Snap-on Full time

    Job SummaryThis is a management position responsible for planning, managing, and overseeing a software development team. The team collaborates with global teams to develop a web-based Windows PC application that runs on global point-of-sale systems. The team is also responsible for web-based services supporting software sales and delivery.Key...


  • Lincolnshire, Kentucky, United States Sysmex America Full time

    Job Title: Quality Assurance ManagerAt Sysmex America, we are seeking a highly skilled Quality Assurance Manager to oversee and manage the quality of product and process at our facility. The successful candidate will ensure that quality management systems processes are adhered to in accordance with established Good Manufacturing Practices (GMP), ISO, and...


  • Lincolnshire, Kentucky, United States Snap On Full time

    Job SummaryThis position is responsible for overseeing the planning, management, and general oversight of a software development team located in Lincolnshire, IL. The team collaborates with global teams to develop a web-based Windows PC application that runs on our global point-of-sale systems, selling and delivering diagnostic scan tool software....