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FSET Case Manager
3 months ago
Join Our Dynamic Team as a Key Player in the FSET Program
Are you passionate about making a difference? We invite you to apply for a rewarding position as the primary case worker in our FSET (Food Share Employment and Training) program.
Key Responsibilities:
- Assess Needs: Evaluate individual needs and provide tailored support to help customers achieve self-sufficiency.
- Employment Counseling: Offer personalized career guidance, assist with job searches, and facilitate successful job placements.
- Service Connection: Link individuals with essential services to support their career development and personal growth.
- Community Engagement: Promote our services to local agencies and employers, strengthening community partnerships and increasing awareness.
- Screening and Placement: Oversee the screening process and ensure effective placement of program participants.
- Confidentiality: Maintain the highest standards of confidentiality and professionalism in all interactions.
- Relationship Building: Forge strong relationships with employers and community partners to create opportunities for our clients.
What We’re Looking For:
- A compassionate individual with a strong commitment to helping others achieve their goals.
- Excellent communication and interpersonal skills.
- Strong computer skills
- Proven experience in employment counseling, job placement, or related fields is a plus.
- Strong organizational skills and attention to detail.
Why Join Us?
By joining our team, you'll play a crucial role in transforming careers and improving lives. You’ll blend compassion with strategy, creating pathways to success and celebrating each step towards self-sufficiency. Be part of a dynamic team that values your contribution and supports your professional growth.
Ready to make a positive impact every day? Apply now and help us empower our community
Associate degree and two (2) plus years work-related experience and/or equivalent combination of education and experience.
WORK ENVIRONMENT/PHYSICAL DEMANDS:
Work is performed in an office environment and may require incumbents to do some light lifting or routine maintenance of basic office equipment. Position may require travel to various other locations within the state.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
BEHAVIORAL CORE COMPETENCIES
Customer Service: Works well with customers, promotes a positive image of company, strives to solve issues raised by customers, constantly and consistently exceeds the expectations and requirements of our internal and external customers; treats all people with dignity and respect.; makes every effort to solve problems and address customer needs and be professional and polished when dealing with internal and external customers; keeps the customer’s needs in the forefront.
Attitude/ Flexibility/Adaptability: Maintains a positive attitude and behaves positively towards work responsibilities, fellow employees and the company. Supports department and company initiatives, is open to changes within the job and the company and is adaptable; remains flexible; relates well with co-workers, management, and clients; thinks “outside” the box to solve issues with internal and external customers, demonstrates resiliency, bounces back quickly from setbacks.
Quality/Effectiveness of Work Effort: Demonstrates a high degree of excellence in work quality; strives to eliminate errors, work is accurate, thorough, timely, and completed efficiently; delivers exceptional work that consistently exceeds expectations, considers cost effectiveness; seeks opportunities to improve product/services, demonstrates a conscious effort toward organizational quality efforts.
Judgment/ Problem Solving: Effectively makes decisions and resolves problems; considers the relevance and impact of decisions in terms of organization values and goals; involves others in making decisions as appropriate; defines and offer solutions to problems, strives to understand contributing factors, works to resolve complex situations.
Communication: Communicates in a concise and understandable manner, is able to speak and write clearly and succinctly; gets the message across that has the desired effect; uses empathy in exceeding the needs of our internal and external customers; is a good listener.
At Forward Service Corporation we seek diversity. Differing perspectives lead to innovation. We are an equal opportunity employer and invite applications from candidates from all backgrounds. All qualified candidates will receive consideration for employment and promotion without regard to age, ancestry, arrest or conviction record, color, creed, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity or veteran status.
