Engineering Manager
1 month ago
PROPERTIES:
Shore Hotel
TITLE:
Engineering Manager
DEPARTMENT:
Engineering
STATUS:
Exempt, Full Time, Regular
SUPERVISED BY:
Director of Engineering
SUPERVISES:
Engineering Supervisor, Maintenance Engineers I, II and III
ESSENTIAL DUTIES:
The Engineering Manager is responsible for working with the Director of Engineering and Engineering Supervisor to ensure proper handling of the day-to-day operations, maintenance, service and repair of all equipment, while supporting the Shore Hotel’s guest satisfaction goals, cost control and profitability. This position will act as the Manager on Duty while the Director of Engineering is not available. This position is also responsible for overseeing and participating in the Preventative Maintenance (PM) program, ensuring that all rooms and public spaces meet Shore Hotel standards.
- Understand all building related systems and equipment. Electrical, HVAC, plumbing, laundry, pool, etc.
- Flexibility and availability to cover work shift emergencies when needed
- Answer and respond to all phone calls and any emergency calls
- Must uphold the department and company standards of uniform and grooming compliance
- Assign and monitor work projects as given by the Director of Engineering
- Maintain work in HOTSOS to efficiently assist in projects on a timely manner
- Ensure mechanical inspection log is reviewed every day, and issues are followed up in a timely manner
- Assist in managing daily, weekly, monthly and annual engineering labor hours
- Assist in all preventative maintenance (PM) on equipment/projects discussed with the Director of Engineering before conducting any PM tasks
- Manage staff work schedules and post when accurate, and upon approval by the Director of Engineering
- Establish, implement and maintain preventative maintenance schedule
- Assist in monitoring and controlling parts and materials
- In collaboration with the Director of Engineering, participate in employee selection process, staff training and development, including counseling/discipline Shore employees according to Shore Hotel policies and procedures
- Communicate with Director of Engineering regarding all aspects of engineering operations
- Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards
- Maintain all recordkeeping process and systems
- Manage to ensure that all life systems are operational and meet all requirements
- Fulfill all risk control duties as assigned
- Uphold safety EPA, HazCom procedures in the department
- Inspect and document physical plant, equipment, hazards, systems and general engineering operation
- Maintain all work areas clean and organized
- Maintain documentation with reference to all mechanical operations of equipment
- Promote employee empowerment
- Report all unsafe conditions immediately to the Director of Engineering/Engineering Manager
- Respond to all life systems alarms
- Assist in prioritizing all work requests ensuring handling of guest issues, staff issues and inner hotel challenges
- Perform in the capacity of any position supervised
- In collaboration with Director of Engineering conduct staff work performance appraisals
- Attend all mandatory meetings
- Perform other duties/tasks as assigned
ESSENTIAL JOB QUALIFICATIONS & COMPENTENCIES:
Proven success in the following job competencies:
- Honesty; has honest, direct, and factual communication and actions with internal and external customers.
- Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.
- Integrity & Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.
- Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.
- Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
- Analytical: Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data.
- Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.
- Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.
- Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives;
- Diversity: Strong commitment to diversity and equality in a company culture.
- Communication: Strong communication (verbal and written) and presentation skills.
- Multi-Tasking: Ability to operate under pressure in a fast-paced environment; able to deliver effective results, meet tight deadlines and targets.
EXPERIENCE:
- 5 years of hotel, institutional, HVAC systems experience is highly preferred
- Minimum 3 years previous management or supervisory experience
- Working knowledge of electrical, mechanical, life safety systems, preventative maintenance systems and all engineering-related disciplines
EDUCATION:
- Bachelor’s Degree in Engineering, Business/Management is highly preferred
- High School Diploma or GED.
- 3 years of supervisory/management experience
WORKING CONDITIONS & PHYSICAL WORK DEMANDS:
- Able to sit and work at a computer keyboard for extended periods of time
- Able to stoop, kneel, bend at the waist and reach on a daily basis
- Able to lift and move up to 50 pounds occasionally
- Regular and on-time attendance is critical
- Hours occasionally exceed 40 hours per week
- Flexibility in working other work shifts as needed/necessary
- Ability to stand during shifts
OTHER:
- Other duties as assigned.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
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