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Desktop Support
2 months ago
- A knowledge transfer from the current Technology Leader for comprehension in maintaining necessary technological developments and driving service improvement.
- Completing operations to be conducted including technological upgrades, backups, and replacements weekly in the Midtown Manhattan office location during evening/off hours
- Collaborating cross-functionally to provide unified support: Users across the firm will require guidance on platform usage, training, and general technological problems that may arise
- Defining processes and policies: Assisting with defining and responsible for documenting processes like document retention, server upgrades, internet usage, etc.
- Windows Servers 2012 (to be upgraded)
- TC500 Firewall
- Hyper12 VCs
Required Platform/Software Proficiencies
- Microsoft Office 365
- Adobe
- Zoom
Additional Required Proficiencies
- Approval Process Design
- Onboarding/Offboarding
- Advanced Data Encryption
- Cybersecurity Best Practices
We would strongly desire someone with Financial Services experience, ideally with proficiency in the following:
- Quickbooks – for financials
- Concur – for expenses, travel, and phone expenses
- Capital IQ
- Paychex
Availability Requirements
- Physical availability to be in NYC Office location in the General Motors Building within 1-2 hours if a crisis arises (rarely) at any time of day
- Availability to conduct physical server backups weekly
Rate range -$40-$45
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