Housekeeping Manager

2 months ago


Charlotte, United States Hilton Charlotte University Place Full time
Job DescriptionJob DescriptionAre you looking for a fulfilling leadership role with opportunities for growth and development? We’re searching for an experienced housekeeping manager to ensure our hotel is impeccably clean for our guests. You will lead our housekeeping team, ensure their work meets our high standards of cleanliness, and go above and beyond guest expectations to achieve that “wow” factor for repeat business. You must have previous experience in a supervisory role, preferably in the hospitality industry. If you are enthusiastic, reliable, and take pride in a job well done, then start your application todayResponsibilities:
  • Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed
  • Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
  • Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
  • Track of areas cleaned by room attendants and contact the front office to handle room damage or maintenance needs
  • Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
Qualifications:
  • 2+ years of hospitality or guest services experience
  • Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment
  • 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
  • Must possess excellent leadership, organizing, and customer service skills
  • A High school diploma or GED is required
About Company

Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more



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