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Consumer Auto Specialist

3 months ago

Colorado Springs, United States Ent Credit Union Full time
Job DescriptionJob DescriptionCompany Description

Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.

Job Description

The Consumer Auto Specialist position is responsible for accurate and timely preparation of all Motor Vehicle loan documents including titled and non-titled auto related loan documents. The Consumer Auto Specialist will review and evaluate all member supplied information and all supporting documentation including but not limited to purchase orders, title work, lease buyout packages, and sales tax to assemble a completely documented file for closing. The Consumer Auto Specialist is also responsible for ensuring all credit requirements are collected and funding loan transactions ensuring any liens are paid in full as to not effect Ent's perfection of title.

Essential Functions

  • Process auto loans to include: Researching compliance issues, communicating information to all parties involved in the transaction, meeting underwriting conditions, resolving issues, validating data, and updating systems with accurate information. Determine the need for and calculating sales tax based on city, state, and county requirements. Schedule loan closing by using Docusign, Ent Branch, or needing to mail loans for documented to be executed. Generate closing documents, while adhering to all state DMV policies. Analyze and complete all motor vehicle title documents, submit to appropriate state to ensure credit union lien perfection, and ensure member's ability to transfer ownership and register vehicle as applicable. Facilitate ongoing title training classes. Funding loans, determine if all necessary loan and title documents have been properly executed and received, disburse loan proceeds, properly upload all documents to Synergy.
  • Manage outstanding motor vehicles title reports to ensure adherence of required fulfillment timelines.
  • Handles email and phone requests.
  • Assists with name and state to state change requests from members.
  • Assigned to the team rotation to complete the Paid Loans report, locates paper titles to be released, ELT releases and GAP cancellations. Assists with distribution of mail including FedEx and UPS deliveries.
  • Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Qualifications

Minimum Formal Qualifications for this Position

  • High School Diploma/G.E.D. or equivalent
  • Bachelor's Degree in Business Administration, Finance, or similar preferred
  • 4+ years' experience motor vehicle titling / lien perfecting in a consumer lending environment, titling office, or dealership to include:
  • 2+ years' experience in Consumer Lending Processing

Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience.

Technical or Specialized Knowledge/Skills:

  • Mastery of motor vehicle documents and requirements for all transaction types, including Private party purchases, Dealer purchases, Lease buy-outs, Refinance transactions, and Free and clear titles.
  • Comprehensive knowledge of auto loan products.
  • Strong communication skills, including the ability to train others, and develop clear and concise policy, procedure, and training curriculum recommendations
  • Strong ability to problem solve.
  • Ability to analyze member and state provided motor vehicle documentation
  • Proficient computer skills to include Microsoft Word and Excel.
  • Organized, detail oriented and ability to multi-task.

Certifications Required:

  • None

Environmental, Physical and Psychological Requirements

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Frequently
  • Lifting - Rarely (40 Lbs)
  • Carrying - Rarely
  • Pushing - Rarely
  • Pulling - Rarely
  • Balancing - Rarely
  • Stooping - Rarely
  • Kneeling - Rarely
  • Crouching - Rarely
  • Crawling - Rarely
  • Reaching - Occasionally
  • Handling - Occasionally
  • Grasping - Occasionally
  • Feeling - Occasionally
  • Talking - Frequently
  • Hearing - Frequently
  • Repetitive Motions - Frequently
  • Eye/Hand/Foot Coordination - Occasionally
  • Noises louder than normal speaking volume - Occasionally
  • Temperature Changes - Rarely
  • Atmospheric Conditions - Rarely


Additional Information

The pay range for this position is: $22 to $28 per Hour (S13)

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.

This position is eligible for an incentive plan.

We anticipate this position to close on 08/21/2024. Please submit your application at your earliest convenience to be considered.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Benefits Summary Sheet - 2024

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)