Business Manager, Digital Solutions

1 month ago

Nashville, United States TBWA\Chiat\Day Full time
Job DescriptionJob Description

Who You Are:

A self-starter, an achiever and a quick learner, you have a great can-do attitude, are curious and reliable. You persist through challenges and obstacles, to drive positive momentum and keep those around you actively informed, engaged and motivated.

You have 1-2 years' experience within the Marketing, Advertising or Communications fields, or other field with proven relevant skill set to position with an interest in digital advertising.

You are proficient in MS Word, MS Excel, MS PowerPoint, MS Outlook and MS Teams, with the ability to learn new computer systems. Experience in Google Studio and Meta's Ads Manager are a plus but not required. You possess strong verbal and written communication, can follow direction, while also showing the ability to proactively address problems utilizing notes or past situations as reference points. You must be detail oriented. You are comfortable communicating with multiple teams/partners to provide solutions and recommendations. You are able to mentor and train junior level employees joining the team, as well as manage junior level employee progress throughout projects to ensure a successful launch.

What You'll Do:

The Business Manager for the Headquarters Digital Solutions team on the Nissan (Tier 2/Retail) account can learn quickly, perform tasks accurately and in a timely manner without manager intervention on business-as-usual responsibilities. The Business Manager will execute and monitor the team's day-to-day processes: creative asset orchestration, functionality testing, dynamic platform management across social, display, online video. The Business Manager must also maintain and cultivate the various partner relationships. Specific responsibilities include but are not limited to:

  • Become an expert in Nissan's Tier 2 digital platform offerings
  • Lead conversations regarding important system requirements and overall system structure while proactively collaborating across agency teams to ensure successful launch of RMP In & Near Market campaigns
    • This includes but is not limited to: project initiation (self-start), task/role management and effective execution, fulfilling/distributing correct information/documents across internal/external teams to execute the creative orchestration and activation process for all RMP In Market, Near Market, and 3rd Party Auto campaigns
  • Perform and provide critical updates on all tasks as instructed by direct supervisor/manager
  • Perform regular creative audits of live assets to ensure technical functionality and asset correctness and lead troubleshooting efforts with internal teams/external vendors if needed
  • Coordinate with external vendors and internal teams on topic relevance for discussions and then proceed in leading regular status meetings and/or project kick-off calls
  • Keep thorough documentation (comprehensive guides for new processes/system enhancements) to aide in knowledge retention/information awareness
  • Will be required to speak on active projects including: project timelines, asset due dates, project launches/removals, upcoming workstreams, project requirements, guidelines, challenges and solutions
  • Manage multiple projects and tasks at a time while maintaining organization and attention to detail
  • Apply agile and nimble critical thinking when problem solving - using past project experience, and understanding of platform specifics and Nissan's business structure
  • Must be comfortable presenting & leading educational sessions with internal teams (headquarters/regional offices) and external partners.
    • Must be able to prepare onboarding materials relevant to presentation audience
  • Mentor, train, and monitor task completion/correctness of junior level employees, while encouraging a problem solving/self-starting mentality in junior level employees
  • Work with the team & Business Manager counterpart to think critically through proposed projects and determine technical feasibility for each platform
  • Participate in the investigation to find innovative digital solutions for evolving/expanding digital platforms

Who We Are:

We are a modern, integrated agency created and managed by TBWA to lead all marketing and communications globally for Nissan. Designed to deliver marketing transformation, Nissan United is dedicated to helping Nissan grow its brand value around the world more effectively. The team brings expertise in data, analytics, media, customer experience and CRM, all of which help drive and inspire innovation and creativity.

Nissan United is housed within the TBWA collective. Named one of the World's Most Innovative Companies by Fast Company four years in a row, and Adweek's 2022 and 2021 Global Agency of the Year, TBWA is known for its long history of famous creative campaigns for some of the world's greatest brands, powered by our trademarked Disruption® methodology.

TBWA\Chiat\Day Values

Our creative product is everyone's responsibility.

We are tough on work. We are kind to each other.

When we take care of each other, the rest takes care of itself.

TBWA\Chiat\Day Attitudes

Curiosity: Be open minded to ideas wherever they come; curious people are often unafraid of change;

Collaboration: Self-confidence without a big ego; work with all types of people;

Integrity: What we say is what we do; it is honesty and respect in our dealings with people;

Resourcefulness: To find ways to do whatever we have to do for our clients, and our people.

Location:

Given the nature of our Digital Solutions team and the client assigned to this role, we are only considering candidates that currently live in or wish to relocate to Nashville, TN, in the near future (first 60 days of employment).

Benefits for this role include health/vision/dental insurance, 401(k), stock purchase, vacation, sick and personal days, Also, you will be eligible (approximately thirty days after you commence employment) to participate in all disability, life, travel insurance plans and programs, retirement plans subject to the terms and conditions of such benefit plans. Please don't let our posted ranges keep you from exploring this or any other exciting opportunities within TBWA.

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