Live Chat Representative

1 month ago


Knoxville, United States SeHi Inc Full time
Job DescriptionJob DescriptionJoin Our Team as a Live Chat Representative
Southeast Home Improvement is seeking dynamic individuals to join our team as live chat representatives. As a chat representative, you will engage with prospective and current clients online to assist them with inquiries regarding HVAC, electrical, plumbing, and other property services.

Position Requirements:
  • Must have access to a computer or laptop meeting the following specifications: Minimum 8 GB off RAM • 64-bit Operating System • 8th Generation Intel Core i3 equivalent or higher
  • Dedicated workspace with minimal distractions and a locked door.
  • Exceptional customer service skills and ability to thrive in a demanding environment.
Job Responsibilities:

  • Engage with clients via online chat to address inquiries and concerns. 
  • Provide detailed information about our products and services through online chat. 
  • Resolve product issues and troubleshoot client concerns effectively via online chat. 
  • Maintain accurate client records and update interactions in our system. 
  • Stay informed about our evolving products and services to provide up-to-date information. • Actively participate in weekly team meetings and company-sponsored training.
Required skills and qualifications:
  • Diploma or GED equivalent Minimum typing speed of thirty-five words per minute.
  • Strong verbal and written communication skills.
  • Professional and well-groomed appearance
  • • Ability to effectively communicate the value of our services to clients.
Benefits
  • Immediate eligibility for company-sponsored insurance.
  • Employer-matched 401(k) retirement plan.
  • Payroll advance program
  • Individual and team-based performance bonuses.
  • Flexible scheduling options.
  • Company-paid professional development opportunities.
At Southeast Home Improvement, Inc., we are committed to diversity and equal opportunity. We proudly foster an inclusive work environment and recruit talent from diverse backgrounds. Our hiring and promotion decisions are based on merit, competence, and business needs, without discrimination based on race, color, national origin, gender, sexual orientation, gender identity or expression, religion, age, or any other protected status under federal, state, or local law.

Powered by JazzHR

gsA7NECUpo



  • Knoxville, United States ToyotaLexus of Knoxville Full time

    Job DescriptionJob DescriptionLexus BDC Associate  Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Business Develpment Center. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership...


  • Knoxville, United States ToyotaLexus of Knoxville Full time

    Job DescriptionJob DescriptionLexus BDC Associate  Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Business Develpment Center. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership...


  • Knoxville, United States Edfinancial Services LLC Full time

    Job DescriptionJob DescriptionDescription:Edfinancial Services of Knoxville, TN is looking to hire 20 full-time Customer Service Representatives. Are you a customer service rockstar who is ready to make a big impact by helping customers? Would you like to join a stable and growing local company where there is potential for career growth? If so, please read...


  • Knoxville, United States Edfinancial Services LLC Full time

    Job DescriptionJob DescriptionDescription:Edfinancial Services of Knoxville, TN is looking to hire 20 full-time Customer Service Representatives. Are you a customer service rockstar who is ready to make a big impact by helping customers? Would you like to join a stable and growing local company where there is potential for career growth? If so, please read...


  • Knoxville, United States TeamHealth Full time

    If you are driven by success and want to work with a reputable company then apply with us! Team Health has ranked three years running as "The World's Most Admired Companies" by Fortune Magazine and one of America's 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organization is physician-led and...


  • Knoxville, Tennessee, United States TeamHealth Full time

    If you are driven by success and want to work with a reputable company then apply with us Team Health has ranked three years running as "The World's Most Admired Companies" by Fortune Magazine and one of America's 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organization is physician-led and...


  • Knoxville, Tennessee, United States TeamHealth Full time

    If you are driven by success and want to work with a reputable company then apply with us Team Health has ranked three years running as "The World's Most Admired Companies" by Fortune Magazine and one of America's 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organization is physician-led and...


  • Knoxville, United States SmartBank Full time

    ** Customer Service Representative - Banking Call Center** **Job Category****:** Client Services **Requisition Number****:** CUSTO001622 Showing 1 location **Job Details** **Description** A career at SmartBank is more than just a job, it is a family where values are upheld and hard work is recognized. Our SmartBank team of associates are trustworthy, loyal...


  • Knoxville, United States Insight Global Full time

    Insight Global is seeking a Customer Care Associate for one of our clients who is in the field of education management. Our client is a growing leader in the education space, operating schools and educational programs around the world that span the life of a student from early learning to higher education. This position will be remote, but local to the...


  • Knoxville, United States Insight Global Full time

    Insight Global is seeking a Customer Care Associate for one of our clients who is in the field of education management. Our client is a growing leader in the education space, operating schools and educational programs around the world that span the life of a student from early learning to higher education. This position will be remote, but local to the...


  • Knoxville, United States Insight Global Full time

    Insight Global is seeking a Customer Care Associate for one of our clients who is in the field of education management. Our client is a growing leader in the education space, operating schools and educational programs around the world that span the life of a student from early learning to higher education. This position will be remote, but local to the...


  • Knoxville, United States Insight Global Full time

    Insight Global is seeking a Customer Care Associate for one of our clients who is in the field of education management. Our client is a growing leader in the education space, operating schools and educational programs around the world that span the life of a student from early learning to higher education. This position will be remote, but local to the...


  • Knoxville, United States Randstad Full time

    As a Customer Service Representative specializing in payments, you will be responsible for assisting customers with various payment-related inquiries, concerns, and transactions. You will play a crucial role in ensuring seamless payment processes, resolving payment-related issues, and providing exceptional customer service to enhance customer satisfaction...


  • Knoxville, United States Randstad Full time

    As a Customer Service Representative specializing in payments, you will be responsible for assisting customers with various payment-related inquiries, concerns, and transactions. You will play a crucial role in ensuring seamless payment processes, resolving payment-related issues, and providing exceptional customer service to enhance customer satisfaction...


  • Knoxville, United States BEDGEAR Full time

    >> Customer Experience Representative Customer Experience Representative Summary Title:Customer Experience RepresentativeID:10002Department:OperationsLocation:Rock Hill, SCDescription **Title:** Customer Experience Representative **Location:** Rock Hill, SC **Job Type:** Full-time **Schedule:** M-F, 8-hour shift (1 hour lunch break); may need additional...


  • Knoxville, United States Sitel Full time

    As a Financial Customer Service Representative you will deliver great experiences every day for some of the nations top banking organizations. Not only do you get to be part of an organization that encourages every team member to **Learn, Lead & Grow,** you get major perks and discounts too. ****We are looking for people who:**** * Want to drive customer...


  • Knoxville, United States Sitel Full time

    As a Financial Customer Service Representative you will deliver great experiences every day for some of the nations top banking organizations. Not only do you get to be part of an organization that encourages every team member to **Learn, Lead & Grow,** you get major perks and discounts too. ****We are looking for people who:**** * Want to drive customer...


  • Knoxville, United States Edfinancial Services LLC Full time

    Job DescriptionJob DescriptionDescription:Edfinancial has been recognized as THE current #1 Top Workplace in the Knoxville area and has been named a Top Workplace four years in a row! Are you a natural problem solver with excellent communication skills? Join our dynamic team as a customer service representative! Delight customers with your friendly demeanor,...


  • Knoxville, United States Edfinancial Services LLC Full time

    Job DescriptionJob DescriptionDescription:Edfinancial has been recognized as THE current #1 Top Workplace in the Knoxville area and has been named a Top Workplace four years in a row! Are you a natural problem solver with excellent communication skills? Join our dynamic team as a customer service representative! Delight customers with your friendly demeanor,...


  • Knoxville, United States Community Services of America, CSA Full time

    Job DescriptionJob DescriptionDescription:Outside Sales Representative PERSONAL and Protected Territory in TNAre you passionate about making a positive impact and sharing Christian values through your work? We are seeking a dedicated Outside Sales Representative to join our team. This role involves managing a designated personal territory and building...